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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It's green, has a great protection covering, and the personnel are polite and helpful.
Used zerorez 3 or 4 times always happy with the cleaning. Have told other people to try you for next cleaning at their houses also
it was a fairly quick process and our office smelled wonderful afterwords.
Delivered what they promised.
Good price and eco friendly
I like that no chemicals are used, carpet feels soft and not stiff from a soap residue. Service tech, Aaron, was super thorough and fast!
My technician Mike was really friendly. He was on time and courteous.
No soap system and zero residue!
Nice job, knowledgeable technician.
Did not make the appointment during the preset time and I did not receive a call telling me when he would arrive until quite late. Also, the carpet took an exceedingly long time to dry. And I was disappointed that the high-traffic areas of the carpet could not be cleaned a little bit better. I was glad that he offered to put down some kind a special final treatment and only charge me for one room.
The spotted areas are still there and very very obvious! I am hugely disappointed . I would appreciate it if someone would come out and take a look and let me know if this represents zerorez's quality
My high traffic areas need to be re-done.
this is a little soon to rate you; so i can only give you a 7.
chris was excellent. the area rugs were quite wet but look a lot lighter.
Everything cleans up so nicely and the people are very kind
I was satisfied when the technician left, but now that the carpets have fully dried there are some stains showing up again. I understand some stains cannot be fully cleaned, but I believe these can be 100% cleaned if given the extra step or two needed. This was the first time trying you as our carpet cleaner and I'm waiting to decide if I will hire you to come back to do other rooms based on how this issue is handled.
Thank you
Name removed
We like the use of water, not chemicals to remove soil from carpets, much safer for families with asthma and allergies!
No harsh chemicals
Did not try and sell me more than I had ordered/ price didn't change from original quote, stains appear to have been removed to the best they could be, technician was very professional and efficient
I like that there were no chemicals and that your employee was hard-working and helpful.
Great cleaning job...service was fabulous
my carpet looked great after they were cleaned
The product worked very well and took out all the stains in my carpet. Eric was very knowledgeable and really personable.
I've always been happy with the friendliness of the employees and they are very knowledgable!
Our technician was very thorough with cleaning our carpets, he took his time! We are very pleased!
Great technician ... thorough and did a beautiful job which was dry right when she said it would be
We are basically satisfied, but we have an area about 2-3 feet across that is still wet hours after the rest is dry and the floor has raised a bit in that area--can't imagine what caused this. Also, I asked if a small rug (2' X 3') could be included in the cleaning and was told it could, but it wasn't. Additionally, we asked Zach to leave the ceiling fans on in the great room when he left, but they were off. We didn't return for a few hours after so consequently were deprived of needed drying time.
Our traffic areas came up very clean. The man that came to clean the carpets was very friendly and did a thorough job.
Great friendly service
My family room has some streaks and probably should have tried to talk me into some spot treatment

My Carpets are so clean! They actually look like they should - the original cream color instead of the grey they have looked for awhile. Chris was exceptionally polite and professional. I will definitely use Zerorez for future carpet cleanings and will request Chris!