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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Able to setup appointment quickly, carpets dry quickly, took out all our stains.
There are some areas that did not come up in the carpet. And we had this done on Tuesday and our house smelled like bleach for going on day 2 now. It was so bad Tuesday night we all had headaches and opened the windows in this 90 degree weather. Is this always the case? The cleaning for the most part was good except for these issues.
My husband forgot the name of our carpet cleaner but Tom said he was very professional and worked very hard to clean our carpets! He was able to remove the dirt from the high traffic areas ! Job well done !
The fact there is no soap residue, fast and courteous staff.
Fresh smell and soft carpet when done
Agent was efficient and professional. Job was well done.
Quick and easy to schedule. Great deal through Angie's list. Carpets look years younger. Technician was very friendly and efficient.
Cleans well and eliminated the pet odor. Erik Norton was very professional and did a fantastic job. Thank you.
I scheduled Zerorez for a sub extraction for pet odor. The equipment did not work so the technician had to drive back to the shop to get working equipment. The sub extraction did not remove the odor from either closet; however, I understand it was not guaranteed to work.
Technician was excellent, carpets were incredibly clean, and no weird chemical smells. Great experience!!
Be more thorough take the extra five minutes per room to make sure it is the best you can do. Spots here and there shouldn't be dry. I Had to have you come back out and fix a simple makeup spot. Not talking a huge red lipstick mark or anything I'm talking a few dots of brown foundation. Which I ran over w a baby wipe and the baby wipe had some of the color on it. Bi was able to get all the spots up w zero left. So I'm sure your guy could've worked a little harder and been successful. Other than that carpets looked great.
Top notch operation. Scheduling and technician staff were thorough and professional. Called ahead of time and did everything they were asked to do. Would, and will, recommend them highly.
Patrick is very good at his job-know the product completely-u don't want to lose him-great job Patrick!!--plus I like the fact that my catpet looks so good after & is not soaking wet
Great job! Got ALLl the stains out! Great value for the money! Great service tech!
The lack of harsh chemicals given that we have a 3 year old son and a dog that play on the carpet.
Our carpets came out clean and the technician was very knowledgeable.
Efficient, no hassle
The service rep who actually cleaned the carpet was professional, timely and thorough. He was terrific!
Very friendly worker, Matt. No harsh chemical smell. No hard sale.
Carpets are cleaner then l've ever had. I've had the same service for 45 years, now you will be my cleaner for the next 45 years. I'm introducing my family to you and l'm treating them to a free service on me.
The customer service was great!
Eco frirndly
Everything the tech was great and explained everything the products were also great thane Aaron again for us
Got the stains out
Quick dry, low cost, no chemicals, and easy to set up
Make sure to get spots out first time. Don't have me come look at it, point out the darker part and then you wash it and get more out...
The pet odoe application smells great & carpet is always clean & stays that way for some time
Aaron was professional, courteous, and did a great job. I am very hapoy with results. I highly recommend Zerorez.
No smell and no harsh products
My carpets look amazing.

The tech (John) was the best part, he's a fantastic ambassador for your company - professional, respectful, a good man. Did a great job. As we all know, the proof will be in a month or so - but so far, so good. (Check back with me then!) I'm thankful Ellen Stewart recommended Zerorez to me, If it still looks good in a month, I'll be thrilled.
I've already recommended you, based on my experience. Thanks for a quality job by a quality company!