Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18276 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 15, 2016 — Rated 10 out of 10 by Jill McGaha Zerorez Indianapolis
What do you like about our products and services?

The technician was very informative and helpful. The carpets look and feel better than they have any other time I've had them cleaned. There is none of that crunchy feeling when you want on the carpets.

Report a concern   September 15, 2016 — Rated 10 out of 10 by Carole Florian Zerorez Indianapolis
What do you like about our products and services?

Work mind set to listen and get concerns done

Report a concern   September 15, 2016 — Rated 8 out of 10 by D.H. Zerorez Indianapolis
What could we do to improve?

WE were pleased with the service - he was respectful and worked hard to get the stains out of the carpet. Thank you.

Report a concern   September 15, 2016 — Rated 10 out of 10 by M.W. Zerorez Indianapolis
What do you like about our products and services?

on time service ,did a great job and smelled fresh and dry in a few hours. if only our cats would respect all the hard work and money spent.

Report a concern   September 14, 2016 — Rated 10 out of 10 by J.W. Zerorez Indianapolis
What do you like about our products and services?

Really great technician seemed to be knowledgable and willing to share information! He removed all stains but one very dark nail polish blob.

Report a concern   September 14, 2016 — Rated 5 out of 10 by S.A. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The first cleaning tech failed in multiple assigned areas. Doorways, spots not addressed, not going all the way up to the walls. We run a Medical Office and clean is everything. Had to get up at 6am on the North side the following Saturday to have another tech redo areas. He was quite nice, but it was frustrating to have so much not done the first time.

Report a concern   September 14, 2016 — Rated 3 out of 10 by A.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

We didn't expect perfection but they did not clean up nice at all. We still have streaks in our carpet. It almost made it worse. I tried to give it time but still looks bad.

Report a concern   September 13, 2016 — Rated 10 out of 10 by D.M. Zerorez Indianapolis
What do you like about our products and services?

I like that no chemicals are used Chris did an excellent job of making sure he knew where we needed him to take extra care.

Report a concern   September 13, 2016 — Rated 10 out of 10 by Cindy Noe Zerorez Indianapolis
What do you like about our products and services?

Technicians were well spoken, neat, conscience, knew the process and the science behind Zerorez. Felt very comfortable having them in my home. AND, my carpets look very nice. Good job Mike and Patrick. Thank you.

Report a concern   September 13, 2016 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

Polite service workers. They take extra special care at your home. Awesome!!

Report a concern   September 13, 2016 — Rated 9 out of 10 by G.M. Zerorez Indianapolis
What do you like about our products and services?

They are pet friendly and make my whole house smell fresh and clean.

Report a concern   September 12, 2016 — Rated 10 out of 10 by K.K. Zerorez Indianapolis
What do you like about our products and services?

The young man who came to clean for me did an incredibly thorough job and was very kind and professional!

Report a concern   September 12, 2016 — Rated 10 out of 10 by Dereck Stinson Zerorez Indianapolis
What do you like about our products and services?

John did an amazing job. With two dogs and two toddlers, I thought there was no hope for our carpet. John was able to get them looking great and smelling way better. John was very professional and answered all of my questions. I was also very thankful that I was able to get same day service. Wow! I wish I would have called sooner! All the hype you hear about Zerorez is 100% correct. Thank you very much.

Report a concern   September 12, 2016 — Rated 10 out of 10 by P.H. Zerorez Indianapolis
What do you like about our products and services?

The person that performed the cleaning was courteous and professional. The products used are eco friendly.

Report a concern   September 12, 2016 — Rated 9 out of 10 by S.G. Zerorez Indianapolis
What do you like about our products and services?

you arrived on time, you were quick and efficient.

Report a concern   September 12, 2016 — Rated 7 out of 10 by S.E. Zerorez Indianapolis
What could we do to improve?

A couple of the spots returned immediately. I had emailed & did not hear back.

Report a concern   September 12, 2016 — Rated 10 out of 10 by Robert Stevens Zerorez Indianapolis
What do you like about our products and services?

Zerorez is the best carpet cleaner service in the USA and I been around 52 years,
My carpet had heavy traffic in certain places like the doorways, made my carpet 2 tone but now Zerorez made my whole carpet look new, The technician was nice and friendly.
I give Zerorez A+

Report a concern   September 11, 2016 — Rated 10 out of 10 by T.G. Zerorez Indianapolis
What do you like about our products and services?

Doesn't get really saturated and doesn't take long to dry.

Report a concern   September 11, 2016 — Rated 10 out of 10 by M.R. Zerorez Indianapolis
What do you like about our products and services?

My carpet looks 100% better. Stains that had been obvious for months have disappeared. The technician was very good at what he did. He was quiet. He arrived when he promised and worked the entire time. I had two recliners cleaned and the result was remarkable. Overall I couldn't be happier.

Report a concern   September 10, 2016 — Rated 10 out of 10 by L.A.A.N. Zerorez Indianapolis
What do you like about our products and services?

Amazing products and service

Report a concern   September 10, 2016 — Rated 10 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

Love the idea of chemical free cleaning.

Report a concern   September 10, 2016 — Rated 10 out of 10 by Jennifer Karras Zerorez Indianapolis
What do you like about our products and services?

Technician Matt was pleasant and professional. He cared about the quality of his work, the product and the service.

Report a concern   September 10, 2016 — Rated 10 out of 10 by D.B. Zerorez Indianapolis
What do you like about our products and services?

Well done and good price

Report a concern   September 10, 2016 — Rated 10 out of 10 by Sue Barker Zerorez Indianapolis
What do you like about our products and services?

The products that were used removed all stains and the carpeting looked amazing. It smelled so fresh and clean and dried so fast!

Report a concern   September 9, 2016 — Rated 10 out of 10 by K.W. Zerorez Indianapolis
What do you like about our products and services?

Safety with kids and dogs.
No use of soap that attracts dirt.
Friendly and professional technicians.

Report a concern   September 9, 2016 — Rated 10 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

Very thorough cleaning with no residue or stiff carpet fibers. The spot remover works great too!

Report a concern   September 9, 2016 — Rated 10 out of 10 by M.F. Zerorez Indianapolis
What do you like about our products and services?

It works at an affordable cost!

Report a concern   September 9, 2016 — Rated 5 out of 10 by G.K. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Don't feel it was exceptional, just ok.

Report a concern   September 9, 2016 — Rated 10 out of 10 by C.P. Zerorez Indianapolis
What do you like about our products and services?

Great cleaning, very nice technician, on time

Report a concern   September 9, 2016 — Rated 6 out of 10 by C.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The technician was very polite and the house smelled great, however I was disappointed after he left and really took a good look. I took a little oxy clean to my kitchen floor and the water was instantly filthy. So I just wasn't convinced in the deep down clean.


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