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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always very prompt. Communications regarding appointment time prior to cleaning is very helpful. Technicians appear well trained and are service minded.
No soaps or residues. Quick drying
The guys that visited us and cleaned our carpets were fantastic!
Carpet does not look any cleaner than it did before. Expected a little better for the price. Thought I was getting the pet trearen't for $44 total, and was per room. Although the tech showed me the total price and I agreed. Not horrible job, but not anything to rave about.
Carpets are much cleaner and look better than before when I used another company.
Technician did a great job. Everything looks so nice and revitalized.
A stain on my daughters floor came out on the day of cleaning, but 2 days later, it's back. How does that happen? I have more family coming to town this weekend and the floor doesn't look much better than it did last week. It's disappointing.
Friendly technicians that do a good job.
Fresh smell and stain removal
Matt was great. Our carpet came cleaner with Zero Rez than with the othe carpet cleaning companies.
Technician was timely and professional. Carpets looked great when cleaning process was completed.
It would be better if you had 2 person crews and provided help with moving furniture.
It is becoming more didicuky for us as we get older.
The man who came was very professional.. This process does an excellent job and does not soak the carpet just as advertised
Looks fantastic. No residue and cleaner than expected.
My carpet actually feels clean and fluffy again.
Did a great job, on time, professional and satisfying.
Dry time, low odor, results
Technician arrived on time and was very professional and through. Sofa looks like new
Friendly and professonal
Seemed more expensive than other cleaners I've used, but did a good job and personable worker.
I like the way the carpet was cleaned. I love the spot remover. The only thing I didn't like is the pre-spray used was sprayed all over everything...my furnature, wall trip, etc. That to me should be refined so that it's not indiscriminately sprayed all over the house.
The carpet looked awesome after Matt was finished. He was so polite and informative.
I like the fact that you sanoticed the csrpet. Your technicians are very informed.
I liked the tcch
Carpets were extremely wet when left. Carpet is crunchy to walk on when I thought it was supposed to not be?
Your technician was extremely helpful and pleasant about cleaning my sectional. It was not easily done but he did a great job .And it dries qyuickly and cleanly.
Friendly associates, my carpets look great and smell fresh. Stains are gone! I especially love the non-toxic cleaner Zerorez uses and because they do not flood carpets with water and chemicals, the drying time is very short.
The in-home technician and customer service were excellent.
Good results and a very nice service man.
Environmentally friendly and cleaned well