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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent cleaning
Employee was very friendly, efficient and careful to protect our furnishings throughout cleaning process. This was our first time using Zerorez and the dry time was a LOT less than others we've used. And although there was still a bit of a scent from the products it smelled more like a natural orange oil versus chemical fragrances, which I really liked. Carpets were completely dried within 6 hours (I did have box fans rotating as well).
Odor control did not completely work
Everything they advertise is true! My carpets look great! Dried so fast! Very accommodating, punctual and professional. No one else will ever clean my carpets.
Andy is a very hard worker and a polite young man!
Done quickly, polite and not pushy in selling extras.
Carpet looks great. Technician was polite and had concern for doing a thorough job and protecting furniture.
How honest and up front the technician was. Did not try and upsale which is a totally turnoff.
Children and per friendly.
Andy the technician is the WHOLE reason I will use Zerores again.
You do an excellent job every time and your people are great. Professional and personable.
As nice as my couch looks, there was a significant amount of water that must have spilled on my carpet. It is now 2 1/2 days after the couch was cleaned and the carpet is still wet. We went through 4 soaking towels already. I am not just saying damp...it is soaked!
Professional and quick.
The Tech was very friendly and efficient.
Thorough explanation of the process and options by your technician. He worked to find me a good deal financially.
Employees were congenial and professional. I have used Zerorez in the past and will continue
to do so. Highly recommend.
The techs were very accommodating. The new tech, Ernest, really knew the business and was happy to offer additional service that I was not aware of previously.
Friendly, great work,and timely
Eco friendly
Very good value and service
Patrick and Ernest were great. The pet treatment is fantastic.
No residue, technician was very professional and nice. No pressure to buy more!
I'm not convinced your process cleans any better than any other I've had. The advertising that it leaves the carpet softer than soap processes is false.
Was a very good experience. Our technician, Andy, was very kind, knowledgeable, and easy to deal with.
Scheduling was easy. Your associate was polite and nearly dressed. He was very efficient and was respectful of our home.
You can't even get your customer details correct.
Matt Fielder did a great job removing pet stains in several rooms. I believe he cleaned my rooms last year also. I hope he will be the one sent out in January when I have additional rooms cleaned. He is also very professional and prompt.
Professional, punctual, and the product cleaned my carpets very well
The carpets look great! The gentlemen who came to our house were professional and courtesy. They did a great job! We will use you again. Thanks
Friendly, knowledgeable technicians (Mike this time). Great results!