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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that it was quick and no chemicals ....
No soapy chemicals
That you do not use soap and that you are green
Very friendly and courteous people both by phone and in person. My carpets look great.
Everything
Timely arrival, environmentally friendly product, clean carpets, courteous personnel (both in the office & in the field).
Carpets look great and technician was friendly.
Zerorez brought that a 17-year-old carpet back to life. Jon, the technician that came out to the house was very polite very knowledgeable. I highly recommend your company!
They do a very thorough job and are very friendly
I like the concept of being chemical free and a water based cleaning product. This was my first experience and initial outcome is good. Will see how it holds up.
Extremely courteous technician. Professional and pleasant.
Quality
Good leaning job. Very courteous cleaner.
The technician was very polite and trustworthy. I like the fact that there is no chemical residue left in the carpet after it's cleaned, and the house smelled very clean when he was finished. I was happy with the reservation process, pricing, and quality of the service. Thanks Zerorez!
The fact that you don't use harsh che.icals
Matt was quick,respectful, and did a great job
Friendly staff and quality work.
FRESH SMELL AND QUICK DRY , EMPLOYEE VERY INFORMATIVE
We like the way the carpet looks and and how soft it feels after it has been cleaned. Stairs always turn out great! Will always use Zerorez.
The carpets are cleaner then they have ever been with other services and the tech was very thorough in explaining every thing he did. The service was top notch from the scheduling to the tech showing up. Good communication.
Spots are gone! carpets look and feel clean.
The deal was reasonable. The service guy was very professional, and did a good, thorough job. Carpet looks great. Could not believe
how much cat hair he vacuumed from my carpet, even though I had already vacuumed that area.
Professional, no chemicals, and gets the job done.
My high traffic areas have always been a major problem for other cleaning companies -Zero Rez cleans the areas, and they actually stay clean!
We are very pleased with the service!
I am very sensitive to perfumes and scents. From the radio ads I expected there to be very little scent with your cleaners. Although it was a somewhat pleasant smell, it was overpowering to me. I would prefer a light and clean smell instead of a heavy perfume that lingers. I know it's a "natural" orange scent but it was too much.
After cleaning, carpets look practically new. Technician was very thorough, polite and professional.
Techs appear to care about their job. Management was here right away to follow up when an issue surfaced.
The carpet looked great. The furniture was spotless. All surfaces dried quickly.
On time, called to confirm, very clean carpet now.
B. N. Last name removed- Owner/Last name removed Electric, Co.
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