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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet is soft and smells great
Polite and professional and did a nice job.
Provided timely service and did what you said you would. Carpets were clean and the house smelled great!
Technician was very helpful and friendly. Very pleased with the outcome!
Love the service. This was the 4th time I have used your company. Carpets so clean and service man very friendly
Friendly customer service, good experience.
Employee polite and courteous. Dries quickly-less chemical smell.
Great servicrates from technician, Andy
There isn't any harsh chemicals used, the customer service was great! I've heard about zerorez on the radio everyday and finally had to try it out for myself. My wife and inbuilt our house 3 years ago and never had our carpets cleaned. Our carpets looks brand new!
I loved the professionalism of the company. The communication was fabulous and the quality was fantastic. The process was really fast and everything looks amazing!
On time and courteous.
Technician was excellent. Explained everything he was going to do regarding the cleaning and had me check the room before he went on to the next one. I called Ernest later that afternoon to ask a question regarding a stain that was apparent after the room was dry. He explained that I should call the office and explain the stain. I did call today and left a message but have not heard from the office yet.
Grout was pulled up where there had been a previous crack, but this crack was pointed out at the beginning. Otherwise I'm pretty happy...would not have been without the discount. Cannot imagine paying full price at all. Seems highly over-priced.
Matt is a great cleaner and the process used is very effective.
The finished product was a night and day difference. Our house was left smelling fresh and clean and the carpeting looked almost brand new. Ernest Duncan went out of his way to make sure that we were taken care of and we will definitely be using Zerorez Indy again!
Very thorough and kind men doing the work. Thank you.
Everything! I am extremely happy with the way my carpets turned out!
Matt explained everything thoroughly; I was very pleased with the results.
I thought my service person was very helpful
I referred one of my friends to zeroez. I love the fact that cleaning chemicals don't leave a residue on the carpet.
My carpet feels a little crunchy and not as fluffy as before. You need better shoe protectors. Even though my technician wore them, I have footprints and hose marks on my hardwood floors.
Does not leave soapy residue on carpets & staff is always friendly & professional!
Stain removal
Dependable and nice guy. Seemed to be very efficient and did his job well.
Ernest did a great job on our daughters carpet so that is why we asked for him specifically. Ernest did a great job for us last week and we plan on having him back next week. He was able to remove stains that I did not think would come up. The carpet looks very good.
water based process without harsh chemicals
I was going to call you as I still have 2 spots next to my be that are very noticeable. In fact one is sticky Did not notice this when carpet was still wet. I had pointed these out to your employee before we started. These 2 spots are not from the cat..Your employee was kind knowledgableand very courteous. He se
emed to be a good man. Please let me know if you could try to spot clean those 2 spots
No soap residue. Quicker drying time. Friendly, competent employees.
I like the carpet cleaning job I got and I love the spot cleaner.

My technician arrived with a strong smell of alcohol on this breath.