Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18444 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 26, 2025 — Rated 10 out of 10 by C.O. Zerorez Indianapolis
What do you like about our products and services?

Reliable. friendly tech and office workers, reasonably priced, and work done professionally

Report a concern   April 26, 2025 — Rated 10 out of 10 by P.G. Zerorez Indianapolis
What do you like about our products and services?

The technician was quick & thorough. He did a wonderful job.

Report a concern   April 26, 2025 — Rated 10 out of 10 by D.W. Zerorez Indianapolis
What do you like about our products and services?

Our pet had a vomiting accident which left a large area in need of repair. The team treated the area and completely eliminated any potential sign of the problem.

Report a concern   April 25, 2025 — Rated 10 out of 10 by S.D. Zerorez Indianapolis
What do you like about our products and services?

Great customer service

Report a concern   April 24, 2025 — Rated 10 out of 10 by R.B. Zerorez Indianapolis
What do you like about our products and services?

Best carpet cleaning company we’ve found. Gets carpet cleanest, fast, least water left in our carpets.

Report a concern   April 24, 2025 — Rated 10 out of 10 by B.R. Zerorez Indianapolis
What do you like about our products and services?

Easy scheduling online. Employees are respectful of person & property, areas of concern are addressed & reviewed with me after completion. Carpets are clean with little to no residue!

Report a concern   April 24, 2025 — Rated 5 out of 10 by A.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The truck was broken and I had to wait for another to arrive. It was the end of the day and the cleaning had to be rushed. Not all the spots were removed.

Report a concern   April 24, 2025 — Rated 10 out of 10 by A.P. Zerorez Indianapolis
What do you like about our products and services?

Your technicians were very friendly and knowledgeable. I like that you don’t use chemicals.

Report a concern   April 23, 2025 — Rated 10 out of 10 by L.B. Zerorez Indianapolis
What do you like about our products and services?

The ZeroRez employees were very professional and kind to our family. We had air ducts cleaned as well as carpet and grout cleaned. They explained their cleaning process and safety of their products for our family. They did an outstanding job and our house looks great!

Report a concern   April 23, 2025 — Rated 10 out of 10 by M.K. Zerorez Indianapolis
What do you like about our products and services?

Great price. Personable technician. Our carpets look fantastic.

Report a concern   April 21, 2025 — Rated 10 out of 10 by Brian Bodenhamer Zerorez Indianapolis
What do you like about our products and services?

Quality of clean, the clean up associate was professional, friendly and quick, explained his plan quickly and clearly

Especially like the absence of chemicals used which is a definite draw for us

The charges can always be a little better especially since this is our 3rd or 4th cleaning at our two homes.
Perhaps a loyalty program or referral award

Brian Bodenhamer

Report a concern   April 21, 2025 — Rated 10 out of 10 by Laura Miller Zerorez Indianapolis
What do you like about our products and services?

We had some very high traffic areas they needed to be cleaned prior to selling our home. They did a great job with cleaning it and no “crunchy” or “sticky” residue. It smelled clean as well! We also asked asked if they could add the stairway and upstairs hallway, no problem! They were on time and very pleasant! I would recommend this company 100%!!

Report a concern   April 21, 2025 — Rated 5 out of 10 by R.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The second try to get the spots out did not work. 24 hrs. after the treatment the spots returned.

Report a concern   April 20, 2025 — Rated 8 out of 10 by C.D. Zerorez Indianapolis
What could we do to improve?

The stairs were very wet. I have referred Zerorez and my neighbor also complained of the floor being very wet afterwards.

Report a concern   April 20, 2025 — Rated 10 out of 10 by Linda Townsend Zerorez Indianapolis
What do you like about our products and services?

They explain what they will be doing and we're very professional. Did a great job!

Report a concern   April 20, 2025 — Rated 1 out of 10 by W.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

You overcharged and did not clean well like last time

Report a concern   April 19, 2025 — Rated 10 out of 10 by Suzanne Piepenbrink Zerorez Indianapolis
What do you like about our products and services?

The tech did a great job and he was very professional. The carpets look fabulous.

Report a concern   April 19, 2025 — Rated 3 out of 10 by K.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

So my floor still smells and it also has weird smell too after shampoo was done. My floor stayed week for almost four days and it honestly made my cats sicker then a dog and it was the floor because they never got sick like that. And yes I have cat pee on my floor but I used you guys once before and that guy did great and the smell was gone. This time around it was not as bad cat pee and it’s almost as if whatever was put on it made it stronger

Report a concern   April 19, 2025 — Rated 10 out of 10 by K.R. Zerorez Indianapolis
What do you like about our products and services?

Matt was very professional & courteous & did a wonderful job on our carpets.

Report a concern   April 19, 2025 — Rated 10 out of 10 by Rebecca Stuart Zerorez Indianapolis
What do you like about our products and services?

Kind professional easy to work with and it’s non toxic! Did a great job on my stubborn carpets!

Report a concern   April 19, 2025 — Rated 10 out of 10 by R.M. Zerorez Indianapolis
What do you like about our products and services?

What great customer service!!

Report a concern   April 18, 2025 — Rated 10 out of 10 by Kristyn Mason Zerorez Indianapolis
What do you like about our products and services?

Excellent service, very diligent, thank you!

Report a concern   April 18, 2025 — Rated 10 out of 10 by K.D. Zerorez Indianapolis
What do you like about our products and services?

Looks more cleaners like new we are happy

Report a concern   April 18, 2025 — Rated 9 out of 10 by B.B.B. Zerorez Indianapolis
What do you like about our products and services?

On time and do a great job!

Report a concern   April 18, 2025 — Rated 10 out of 10 by Ann DeMoss Zerorez Indianapolis
What do you like about our products and services?

Efficient and courteous
Very knowledgeable

Report a concern   April 18, 2025 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

The service technician did an amazing job. Smells great and looks great.

Report a concern   April 18, 2025 — Rated 7 out of 10 by R.H. Zerorez Indianapolis
What could we do to improve?

There are puddles were the stain remover was tried.

Report a concern   April 17, 2025 — Rated 10 out of 10 by Deon Seifert Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule. Anthony was very professional and made our 24-year old carpet look fantastic!

Highly recommend!

Report a concern   April 17, 2025 — Rated 10 out of 10 by Valery Ndakize Zerorez Indianapolis
What do you like about our products and services?

Mr Kenneth gamble did good job everything was perfect as I wanted

Report a concern   April 17, 2025 — Rated 10 out of 10 by M.K. Zerorez Indianapolis
What do you like about our products and services?

The process went very well. They called 30 minutes before the appointment, I gave them a tour where all the vents were and they were pleased that everything was moved away from the vents except for two vents and they said they could work with those.

Steve and Brandon wore booties and were respectful of our home.

We've used Zerorez for carpet cleaning and I'm glad I tried them for air vetns!!


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