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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I liked that I was called to see if they could come earlier than scheduled. He was very professional and answered all of my questions.
The service man was fantastic. My carpet looks new. I will call them again
On time, professional, technician explained service to me, thenhadme check his work to see if there were any areas that were not to my satisfaction
They were quick and courteous. Very happy with the results!
Honestly what I liked most was the customer service, from the phone rep to the carpet tech, everyone was highly respectful and professional.
I like that you don't use heavy scented chemicals and that when you are finished
the house smells fresh and clean. Not overly perfumed.
That it is healthy, no chemicals used.
I am happy with my carpet cleaning but I paid 150.00 more for the same areas that I usually have cleaned. This was the first time I used Zerorez. Because of the price difference I would not use again. I do not see 150.00 difference between my normal carpet cleaning and what Zerorez did. Until your prices go down I can't justify it.
professional, friendly, timely and clean
Dried fast and still looks great. I like knowing there are no chemicals on the floor. Way better job than SS. We won't go back.
I was given arrival time of 10 to 12. Call at 10:10 saying closer to 12. Call at 12:30 saying it would be closer to 130. Dining room looks great. Living room just okay
Our couch looks brand new after seven years. Our service technician was friendly,helpful and informative.
The products are targeted for results. Our technician, Zach, conducted himself professionally and courteously,
Great technician, got carpet clean!
Your people were extremely friendly. WE'll use you again.
Good service and friendly technician.
It was fast quiet and no mess
He did a great job. Carpet looks really good.
Courteous employee, professional service, quick, does not try to up-sell products, carpets dry fairly quickly, fans used to help drying process.
Very professional and thorough. Clean and fresh with no left-over residue.
After the carpet dried it seemed there were areas that were still very dirty.
My carpets not only look clean, they feel clean! The staff were great, respectful and polite.
The product did an excellent job cleaning out all of the the stains. Even the ones that I was sure would only be reduced but not removed entirely. The child/pet safe empowered water is a big plus for me as I have both a 15 month old and a lab mix.
The service rep was very friendly, on time, and thorough.
The carpet was 26 yrs.old and it looks great now! Chris, the one who cleaned was very friendly
and helpful! Did an excellent job!
didn't get the carpet so wet.
Happy with the serviced and results- very professional
My carpets were not clean. The man said we could walk on them with socks . My white socks were black. He said my carpet would be dry on 4 hours, it was over 8 hours. Was a total waste of money! I expect a refund! I am an Angie's list member.
Courteous techs, no chemicals. We have always had great service.
Our carpets are cleaner and fresher.
Courteous and fast service. This carpet had not been cleaned since installed! Refreshed and clean!