Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18447 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 17, 2016 — Rated 10 out of 10 by L.R.S. Zerorez Indianapolis
What do you like about our products and services?

I like the cleaning process, and I have been happy with the results. I always find the technicians helpful, knowlegeable.

Report a concern   November 17, 2016 — Rated 10 out of 10 by M.H.P. Zerorez Indianapolis
What do you like about our products and services?

They smell and feel clean. We just bought this house, and the previous owners had a cat, which we are allergic to, and we've had no allergy issues.

Report a concern   November 16, 2016 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

I liked the promptness. Zach did an excellent job, was willing to answer questions both before and after the cleaning. Very professional job. Liked the orange smell, just didn't last long enough.

The phone connection of the person calling on Sat was bad. She had to call back a second time and it was just as bad, very staticky, only get every other word. That was hard to know for sure where we were on the schedule.

Report a concern   November 16, 2016 — Rated 10 out of 10 by E.C. Zerorez Indianapolis
What do you like about our products and services?

It was nice to schedule via website and also get a confirmation call.

Report a concern   November 16, 2016 — Rated 10 out of 10 by M.S. Zerorez Indianapolis
What do you like about our products and services?

Cleaned carpets really good looks great!

Report a concern   November 16, 2016 — Rated 10 out of 10 by C.R. Zerorez Indianapolis
What do you like about our products and services?

Quick and can walk on so much quicker with no wet feet

Report a concern   November 16, 2016 — Rated 8 out of 10 by M.D. Zerorez Indianapolis
What could we do to improve?

I am so pleased with your services. Eric was so helpful and did a great job. Thank you !
M

Report a concern   November 16, 2016 — Rated 0 out of 10 by A.P. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

When carpet was wet, it looked good. When it dried spots were still there. I used some very hot water on a towel and got some of the spots up myself. I think Andy was very nice but so disappointed in way carpets looked. I spent more time getting out what your company did not. First time using zero res, spots came out, this time no.

Report a concern   November 16, 2016 — Rated 10 out of 10 by K.K. Zerorez Indianapolis
What do you like about our products and services?

I like that my carpet is free of puppy spots! Can't wait to get my bedroom done when I have the money available!

Report a concern   November 16, 2016 — Rated 10 out of 10 by Carla Mcbride Zerorez Indianapolis
What do you like about our products and services?

Scheduling was fast and easy. Good explanation on your services. Then the technician was on time (actually early), efficient and knowledgeable. I was very pleased.

Report a concern   November 15, 2016 — Rated 10 out of 10 by L.P. Zerorez Indianapolis
What do you like about our products and services?

Working with children my carpets really needed help. Now they look clean and it even feels better walking on the carpets. Zack dud a great job.

Report a concern   November 15, 2016 — Rated 10 out of 10 by Melissa Johnson Zerorez Indianapolis
What do you like about our products and services?

I loved how fresh and clean the scent was. Not a heavy chemical smell. I love the fact that soap was not used to leave behind a residue and I loved the way my carpets look and feel after the cleaning.

Report a concern   November 15, 2016 — Rated 10 out of 10 by Debbie Birch Zerorez Indianapolis
What do you like about our products and services?

removed all the old stains and left the carpet feeling clean and fresh

Report a concern   November 14, 2016 — Rated 10 out of 10 by Phil Engbrecht Zerorez Indianapolis
What do you like about our products and services?

My carpet got cleaned! There were some old stains & they almost all came out.

Report a concern   November 14, 2016 — Rated 9 out of 10 by D.S. Zerorez Indianapolis
What do you like about our products and services?

Great, friendly communication. Arrived when promised. Quality of cleaning was great as well. Friendly staff.

Report a concern   November 14, 2016 — Rated 9 out of 10 by D.B. Zerorez Indianapolis
What do you like about our products and services?

they were on time, quick and friendly...and so far my carpet looks great!

Report a concern   November 14, 2016 — Rated 10 out of 10 by Carole Tanner Zerorez Indianapolis
What do you like about our products and services?

We've had Zerorez in twice to clean our carpets and furniture. The results are great, even on some stains and heavy traffic areas that I had given up on getting clean. I was amazed at how our sofa looked brand new after being cleaned and protected by these guys. The technicians have all been very courteous, professional and thorough. I definitely recommend this company to my friends and family!

Report a concern   November 14, 2016 — Rated 10 out of 10 by Rick Grubbs Zerorez Indianapolis
What do you like about our products and services?

Chris was very professional!

Report a concern   November 14, 2016 — Rated 10 out of 10 by E.E. Zerorez Indianapolis
What do you like about our products and services?

Very efficient staff! On time arrival, passion and expertise for the job being done.
Also treated our home with respect and appreciation.
Difficult stains were easily removed with the high quality zero residue cleaning technique.
Would highly recommend Zerorez to future users!

Report a concern   November 13, 2016 — Rated 10 out of 10 by C.H.P. Zerorez Indianapolis
What do you like about our products and services?

No smell. No chemicals. Very polite and professional staff.

Report a concern   November 13, 2016 — Rated 10 out of 10 by A.C. Zerorez Indianapolis
What do you like about our products and services?

Professional & friendly techs, carpets look and feel new

Report a concern   November 12, 2016 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

Quality and service

Report a concern   November 12, 2016 — Rated 9 out of 10 by C.M. Zerorez Indianapolis
What do you like about our products and services?

The carpet is soft after cleaning

Report a concern   November 12, 2016 — Rated 10 out of 10 by Linda Henderson Zerorez Indianapolis
What do you like about our products and services?

The quality of your cleaning of my carpets and tile

Report a concern   November 12, 2016 — Rated 10 out of 10 by P.L. Zerorez Indianapolis
What do you like about our products and services?

Prompt and efficient service.

Report a concern   November 12, 2016 — Rated 10 out of 10 by J.L.W.L. Zerorez Indianapolis
What do you like about our products and services?

Cleaning process smells great. Carpet looks great.

Report a concern   November 12, 2016 — Rated 8 out of 10 by T.M. Zerorez Indianapolis
What could we do to improve?

could do follow up call to see if customer was satisfied

Report a concern   November 12, 2016 — Rated 10 out of 10 by Chris Mautner Zerorez Indianapolis
What do you like about our products and services?

Very quick work done perfectly.

Report a concern   November 12, 2016 — Rated 10 out of 10 by S.L.D. Zerorez Indianapolis
What do you like about our products and services?

I like that there are no harsh chemicals used, no strong scents or soaps used. My carpets look great!

Report a concern   November 11, 2016 — Rated 10 out of 10 by S.W. Zerorez Indianapolis
What do you like about our products and services?

Very thorough in setting expectations and cleaning the carpet. A 1 year old pet stain, that had been cleaned twice by 2 other companies, actually came out Could not be happier and my house smells wonderful!!


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