Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 27, 2017 — Rated 10 out of 10 by L.C. Zerorez Indianapolis
What do you like about our products and services?

The results were outstanding and the technician really went the extra mile! Have already recommended to others and will be using again in the future!!

Report a concern   February 27, 2017 — Rated 9 out of 10 by Jarrod Miller Zerorez Indianapolis
What do you like about our products and services?

The customer service was excellent. The tech gave a heads up call to let me know he was on his way. He seemed knowledgeable and appeared to do a thorough job.

Report a concern   February 27, 2017 — Rated 10 out of 10 by Patricia Johnson Zerorez Indianapolis
What do you like about our products and services?

We were very impressed with the total process, our carpet looks like new even though it is 13 years old! Our service tech, I think his name was Andy, was very professional and seemed to take his job very serious.

Report a concern   February 27, 2017 — Rated 2 out of 10 by D.C. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

My carpets do not look clean and i feel as don't smell clean.Technician was only here for an hour. They were not very wet at all. I could not smell anything and when he moved furniture in living room i pointed out to him that a white button come off with a sharp tack that goes under a foot on chair and when he dragged it it pulled up 4 sections of fiber that i had to cut back with scissors.

Report a concern   February 27, 2017 — Rated 10 out of 10 by K.V. Zerorez Indianapolis
What do you like about our products and services?

Mike was vey professional andtook pride in his job.

Report a concern   February 26, 2017 — Rated 8 out of 10 by S.B. Zerorez Indianapolis
What could we do to improve?

I am satisfied but do feel it is a little pricey.

Report a concern   February 26, 2017 — Rated 9 out of 10 by K.O. Zerorez Indianapolis
What do you like about our products and services?

Quality of the clean and the ability to walk on the carpets immediately without the crunchy feeling!

Report a concern   February 26, 2017 — Rated 10 out of 10 by J.D. Zerorez Indianapolis
What do you like about our products and services?

Friendly technician, arrived on time, explained the process, carpets look great!

Report a concern   February 26, 2017 — Rated 10 out of 10 by K.R. Zerorez Indianapolis
What do you like about our products and services?

Carpets look great and no chemicals are used. Service techs are always very professional.

Report a concern   February 26, 2017 — Rated 10 out of 10 by John Walczak Zerorez Indianapolis
What do you like about our products and services?

Cleans well, drys fast

Report a concern   February 25, 2017 — Rated 10 out of 10 by E.F. Zerorez Indianapolis
What do you like about our products and services?

My carpet dried really fast and the gentle men who did my carpets was very friendly and quick.

Report a concern   February 25, 2017 — Rated 10 out of 10 by N.W. Zerorez Indianapolis
What do you like about our products and services?

Matt did a really great job. He demonstrated empowered water to my husband and myself. We feel the carpets are very clean and will be easy to maintain. Highly recommend your company!

Report a concern   February 25, 2017 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

Timely arrival and my carpets are clean! Spots are gone! Thank you!

Report a concern   February 24, 2017 — Rated 10 out of 10 by C.K. Zerorez Indianapolis
What do you like about our products and services?

Carpets are clean and dry much faster than other carpet cleaning companies.

Report a concern   February 24, 2017 — Rated 10 out of 10 by S.K. Zerorez Indianapolis
What do you like about our products and services?

They did a great job in cleaning the carpets and making them fresh again. Look like brand new!

Report a concern   February 23, 2017 — Rated 10 out of 10 by J.R. Zerorez Indianapolis
What do you like about our products and services?

It cleans my floors.

Report a concern   February 23, 2017 — Rated 10 out of 10 by M.D. Zerorez Indianapolis
What do you like about our products and services?

They came in and worked quickly and did a great job. Completely happy with the work the technician did.

Report a concern   February 23, 2017 — Rated 10 out of 10 by B.J. Zerorez Indianapolis
What do you like about our products and services?

Stains that I thought could not be removed were removed. I was shocked!

Report a concern   February 23, 2017 — Rated 10 out of 10 by C.P. Zerorez Indianapolis
What do you like about our products and services?

Got a very dirty old carpet looking very good. Mike was a great technician, knowledgeable, efficient and pleasant.

Report a concern   February 23, 2017 — Rated 10 out of 10 by John Sears Zerorez Indianapolis
What do you like about our products and services?

Service man was on time, very courteous,explained thing very well, and was very nice.

Report a concern   February 23, 2017 — Rated 10 out of 10 by Gina Russel Zerorez Indianapolis
What do you like about our products and services?

The carpets dry quickly and stay cleaner longer.

Report a concern   February 22, 2017 — Rated 10 out of 10 by Pam Green Zerorez Indianapolis
What do you like about our products and services?

It was much the same as any of my carpet cleaning. The guy was very nice.
It is usually about prices

Report a concern   February 22, 2017 — Rated 1 out of 10 by A.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

my carpets look like they were not even cleaned. The traffic patterns are still there. the spot I pointed out to give attention to looks like I was not even touched. very disappointed not sure if I want them back. he showed me dirt said it came from my carpet. I know for a fact it did not.

Report a concern   February 22, 2017 — Rated 10 out of 10 by G.P. Zerorez Indianapolis
What do you like about our products and services?

floors looking amazing

Report a concern   February 22, 2017 — Rated 0 out of 10 by K.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Service tech was great and did a great job explaining everything and asking if I was satisfied. Now after 2 days we are disappointed in the results compared to the other times we have used a professional carpet cleaning service. Also a bit surprised that you advertise no chemicals yet you use a pre-treatment solution that is a chemical. We are not interested in having anyone come back to try again. Ideally it would be nice to receive some of our money back. I

Report a concern   February 22, 2017 — Rated 10 out of 10 by J.W. Zerorez Indianapolis
What do you like about our products and services?

Great job

Report a concern   February 21, 2017 — Rated 10 out of 10 by Heather Mayhugh Zerorez Indianapolis
What do you like about our products and services?

I like the deep clean option that was used for pet stains and odors. This is a unique feature to your company. The technician was very knowledgeable and friendly as well.

Report a concern   February 21, 2017 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

How soft the carpet is after cleaning!

Report a concern   February 21, 2017 — Rated 10 out of 10 by H.K. Zerorez Indianapolis
What do you like about our products and services?

I love this service! Great staff, easy to work with and this is the best my carpets have ever looked!

Report a concern   February 21, 2017 — Rated 10 out of 10 by R.F. Zerorez Indianapolis
What do you like about our products and services?

The cleaning tech Mike was very knowledgable and helpful with my concerns about the condition of the carpet, they look great at this time. Many stains seem to resurface, so it remains to be seen if that will happen, but for now carpet looks great and it was in bad shape. Also the carpet dried quickly because it was not left soaking wet.


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