Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18447 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 28, 2016 — Rated 10 out of 10 by M.T. Zerorez Indianapolis
What do you like about our products and services?

The courteous technician, and the way my carpets look afterwards.

Report a concern   November 28, 2016 — Rated 10 out of 10 by K.S. Zerorez Indianapolis
What do you like about our products and services?

Very impressed with how well my very old carpets cleaned with zerorez. I have waited to write a review to be certain the clean held up and it is almost as if it old worn stains/wear patterns have gotten lighter/better as time goes on.

Report a concern   November 28, 2016 — Rated 0 out of 10 by M.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I felt like the carpet did not look significantly cleaner. I really thought it could have looked better. Next time I will probably have my husband just rent a machine and do it ourselves. He does a much better job.

Report a concern   November 28, 2016 — Rated 10 out of 10 by B.F. Zerorez Indianapolis
What do you like about our products and services?

The carpet and stairs particularly have kept cleaner longer than other company cleanings in the past years.

Report a concern   November 27, 2016 — Rated 10 out of 10 by A.G. Zerorez Indianapolis
What do you like about our products and services?

Carpets are very clean
Very kind person
Took time with carpet-didn't rush
Came ahead of time

Report a concern   November 27, 2016 — Rated 10 out of 10 by A.R. Zerorez Indianapolis
What do you like about our products and services?

Thorough cleaning and friendly onsite staff

Report a concern   November 26, 2016 — Rated 6 out of 10 by S.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I Thought it would if done a better job of cleaning. The representatives was great and very professional.

Report a concern   November 26, 2016 — Rated 10 out of 10 by C.M. Zerorez Indianapolis
What do you like about our products and services?

great results and a super technican (Andy)

Report a concern   November 26, 2016 — Rated 10 out of 10 by C.D. Zerorez Indianapolis
What do you like about our products and services?

Very professional, knowledgeable employees. Carpets smelled fresh and clean. Wished I had used the sooner.

Report a concern   November 25, 2016 — Rated 10 out of 10 by B.M. Zerorez Indianapolis
What do you like about our products and services?

I liked the softness of the carpet the technician was very courteous and sensitive to my carpet needs.

Report a concern   November 25, 2016 — Rated 10 out of 10 by M.D. Zerorez Indianapolis
What do you like about our products and services?

Fast service.Excellent product.

Report a concern   November 25, 2016 — Rated 8 out of 10 by D.J. Zerorez Indianapolis
What could we do to improve?

Your prices are just to high.

Report a concern   November 25, 2016 — Rated 9 out of 10 by Lisa Nickell Zerorez Indianapolis
What do you like about our products and services?

The technician, Andy, was very knowledgeable and polite. He was on-time, and took the time to notice, ask about, and treat any trouble spots. I will be a repeat customer, and very willing to recommend zerorez to my neighbors.

Report a concern   November 24, 2016 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

I was able to schedule an appointment for the day before Thanksgiving just a little over a week before the big day! I was shocked!

My carpets are probably 15 years old. I have had many children, big dogs who like to drag in mud. The carpets looked amazing! I think even the technician was shocked at how clean they got. He even got out an old dog "sick" stain! The most amazing thing that I found was that my carpets were "fluffed"-you could even see foot prints in the nap!

I will recommend and sing the praises of Zeroez to any who need carpet cleaning services!

Report a concern   November 24, 2016 — Rated 5 out of 10 by S.J. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The carpet was very wet and took along time to dry. It was still wet the next day

Report a concern   November 24, 2016 — Rated 10 out of 10 by L.B. Zerorez Indianapolis
What do you like about our products and services?

Nice. People and great service and love the look of the cleaned carpet !

Report a concern   November 23, 2016 — Rated 5 out of 10 by T.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Carpets were mostly cleaned. However I did find some spots where there was dust in the corners that were not touched at all which I feel should have . There were also some paint spots that I went to after with some warm water and got out. I feel like if the technician hit certain spots of the water base paint that was on the carpets they could and should have been removed.

Report a concern   November 23, 2016 — Rated 9 out of 10 by K.E. Zerorez Indianapolis
What do you like about our products and services?

Clean without residue

Report a concern   November 23, 2016 — Rated 10 out of 10 by D.S. Zerorez Indianapolis
What do you like about our products and services?

very professional service technician. really enjoyed our experience.

Report a concern   November 23, 2016 — Rated 10 out of 10 by C.I.H. Zerorez Indianapolis
What do you like about our products and services?

Much better quality cleaning than other companies. Always good customer service from scheduling to completion.

Report a concern   November 23, 2016 — Rated 10 out of 10 by E.W. Zerorez Indianapolis
What do you like about our products and services?

Always a great job done by courteous folks.

Report a concern   November 23, 2016 — Rated 6 out of 10 by D.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Very nice, polite young man.
However, I felt like moisture not extracted enough. I was unable to open windows to help dry out. Master smelled funny a few days later still. End of bath towels smelled like the carpet cleaning agent, like it was soaking it up, even when we changed out the towels that night, the new ones smelled like it the next morning. Last time, carpet on steps was almost standing straight up, but not this time. Spot in family room by door showed back up.

Report a concern   November 23, 2016 — Rated 10 out of 10 by Katie Clark Zerorez Indianapolis
What do you like about our products and services?

My carpets look brand new!!

Report a concern   November 23, 2016 — Rated 8 out of 10 by R.M. Zerorez Indianapolis
What could we do to improve?

I didn't realize that the technician would just clean around the larger furniture...our fault for not asking or understanding - but perhaps you could include in your correspondence that you should move all items (not just small that was noted)?

Report a concern   November 23, 2016 — Rated 9 out of 10 by T.T. Zerorez Indianapolis
What do you like about our products and services?

Erik was timely, efficient and explained the process very well!

Report a concern   November 23, 2016 — Rated 10 out of 10 by Regina Vandivier Zerorez Indianapolis
What do you like about our products and services?

The manager resolved a scheduling problem ASAP and I was very appreciative!

Report a concern   November 23, 2016 — Rated 10 out of 10 by D.W. Zerorez Indianapolis
What do you like about our products and services?

Professional , on time, clean smell

Report a concern   November 23, 2016 — Rated 10 out of 10 by E.N. Zerorez Indianapolis
What do you like about our products and services?

I've already recommended Zerorez to two friends! Our carpet and couch are over 10 years old, but they look bright and fresh.

Report a concern   November 22, 2016 — Rated 10 out of 10 by C.D. Zerorez Indianapolis
What do you like about our products and services?

Got my 10 year old light beige carpet very clean. Smells clean and fresh throughout my house. I am very pleased with the results.

Report a concern   November 22, 2016 — Rated 10 out of 10 by A.S. Zerorez Indianapolis
What do you like about our products and services?

My tech was friendly and knowledgeable. He worked quickly and effectively and left my carpets looking beautiful!


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