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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I loved the fact that my carpets literally look brand new. The technician was extremely knowledgeable and took the time to explain in detail what he was doing. HE even took the time to leave me step by step directions on how to keep my carpets clean.
You have options to clean dog spots and to help with smell. Price for those options are too high.
Patrick was very good and he took pride in doing his best.
Fast and very efficient! Service Rep. very nice.
They did a great job cleaning my carpet
The overall experience was great. From the time I called to schedule my appointment to the extremely clean carpet (the end result) I was pleased and happy with how I was treated and the service provided.
On time. Carpets and tile are very clean
Quick, efficient, no chemicals, and no crunchy carpet.
your method of cleaning seemed to do a thorough job. the technician was very helpful and answered all questions I had and explained everything in detail.
Our technician had his work cut out for him and he arose to the challenge! We are very pleased at John's results and will use Zerorez in the future.
Eric, the tech, was outstanding. He made sure we fully understood our options and that we were happy with everything. The dry time is extremely helpful with a dog and kid.
I was able to get a same day appt.
It is important to me that there wasn't any chemicals used when cleaning my carpet.
My technician was very professional.
Best cleaning our carpet has ever received. Technician very professional and thorough. Carpets are soft😊
The technician was prompt, very professional,and pleasant to deal with. He was very thorough and left the carpet looking clean and fresh. Whatever he used smelled good too.
I was very pleased .
No crunchy soap residuals!
Made the carpet look like-new!
Mike did a wonderful job cleaning our rather dirty carpets. We were very pleased with the outcome.
Very effective carpet treatment. I appreciated the thoroughness and information from the technician.
they did a wonderful job and did not leave my floor wet. And I liked the smell of the cleaning process.
One, the scheduling process was too complicated. Two, Past cleaners have been able to stretch the carpet.
We will find out if I don't smell any dog smells anymore.
Overall everything was great, price was starting to get expensive though
Ease of scheduling, carpets get clean and politeness of staff
Even with 6 box fans running the carpets were still damp after 36 hours.
Andy did a great job!
Zach is the best!!
Some areas around the edges of room or large furniture missed. Found a dog pee spot at the bottom of my son's bed and some packing tape on the floor by the computer cabinet that should have been moved of he had cleaned there
Nice staff and very thorough.
technician
on time and knowledgeable