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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The techs Andy and Justin were on time, polite, and quick!
Clean and fresh. Protected the walls
Clean, no residue
Great customer service and friendly technicians
I have not put the chairsback as I wanted dining room to dry thoroughly as I have company coming on Sat. I noticed one area that was matted & stain not gone. I don't think you can come out before Saturday to eliminate stain.
The main reason I used Zerorez was because I was told that the steam they used to clean my carpet would get rid of the marks caused by furniture placement. My carpet wasn't really in need of cleaning, I had had Tish Flooring come out and stretch my carpet and just needed the imprints of the former owners furniture lifted out of the carpet. I paid $132 and my carpet looks exactly the same as it did before it was "cleaned"
Very professional, plus the products used are safe for pets to be around after the carpet is clean , with no residue
My carpet looks great! Very thorough!
Clean water, professionalism, courtesy of cleaners and appointment schedulers, overall a job well done. Just like last time! I just wish I could've had my laminate floors cleaned. Over the phone I was told I could, but the technician said the hot water could bubble the flooring...not sure why I wasn't told this when I requested to have them cleaned.
Fast, drys fast, smells great, carpets look incredible
My carpet looks new!
The carpets look better than we have EVER had them look after a cleaning!
Exceptional quality
Service - the two young men that were here, did a great job. Professional and communicated very well. They hit several areas in our home that had pretty significant stains and all of them were either removed or much better after their efforts. Will use again. Thanks
Efficient,professional, accurate appointments, great job. Thanks
My furniture looks amazing
Friendly, professional, fast and process well explained
Good product and qualified techs
Results were quite good.
Really enjoy the customer service and quality of job!
Customer service was superb, very pleased with the way my carpet looks and feels!
No residue and less soaps. Also dries quickly!
Everything
Carpet looks great and it was dry in approximately 6 hours. The technician was knowledgeable and on time. I was very happy with the results
Knowledge of techs. Haven't got my rugs back yet to comment on the quality of the cleaning.
Flexible, accommodating, personable, professional, courteous, and reasonably priced.
Prompt, friendly and efficient
They did not get the Oder out of my carpet, smelt gray for three days, now I realize the carpet is not clean. I would like it if you came back out and redo my dinning room. The other rooms turned out fine.
I was disappointed that water stains from dirt didn't come all the way out. He did warn me that he thought that would happen. Had I known, I wouldn't have spent so much to get the couch cleaned.
Friendly professional technicians that do an amazing job cleaning my carpets! Removed some serious pet damaged spots and got rid of the odor