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based on 18277 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality and service
The carpet is soft after cleaning
The quality of your cleaning of my carpets and tile
Prompt and efficient service.
Cleaning process smells great. Carpet looks great.
could do follow up call to see if customer was satisfied
Very quick work done perfectly.
I like that there are no harsh chemicals used, no strong scents or soaps used. My carpets look great!
Very thorough in setting expectations and cleaning the carpet. A 1 year old pet stain, that had been cleaned twice by 2 other companies, actually came out Could not be happier and my house smells wonderful!!
Our technician was timely, courteous, thorough and explained the process and what to expect. We are very happy with the end results - our furniture and carpeting looks almost like new. We are very pleased with Zerorez and we highly recommend them and will definitely use them again in the future. They are the fourth company we have used and by far Zerorez is the best. Without hesitation, they deserve a 10 rating!
For our Turkish rugs, the price seems high. But like that is it done with water and not chemicals.
On time and friendly service
Very clean great smell plus safe for kids n peys
Excellent! Andy did an awesome job!
I like the more natural cleaning agents. My tech was knowledgeable and did a great job!
The carpets looked like new when cleaned. Our technician took extra time to make sure the carpets on the stairs looked good.
The carpets look great and the customer service was incredible. Both with setting up the appointment and the attendant that cleaned the carpets.
My carpets I thought were ready to be ripped up they looked so badly. I had them cleaned my another company a year ago. Your sevice completely changed the looks of my carpet. They look new and smell wonderful I have already told many clients. I am a hairdresser and talk to people all day long.....cannot say enough good things
I can't believe how great our carpet & tile looks, you'd think it's brand new!
The technician did a great job and the carpets looked great
Carpets are soft and clean. They didn't take long to dry and there are no chemical smells.
Matt was fantastic. ..fast, thorough and friendly. ...the service was great and the results were beyond belief. I will definitely be recommending you to everyone I know.
The service person was wonderful. Liked the result with no residue.
The tech was very professional and courteous. The carpet was dry sooner than any other carpet cleaner I have ever used.
The safe chemicals and the stellar customer service is what will bring me back. Our 14 year old carpets look like new! The technician was able to get rid of the pet stains on the carpet. The technician was knowledgable, friendly and very professional. The call ahead a few days before and a 1/2 hour before was nice as well. Great job. Seriously. You nailed it both with the product and the exceptional customer service.
The carpet ended up clean, not too wet, and the service technician was capable and friendly.
We've had our carpets cleaned before, but your cleaning was far above any others. Our carpet was to the point that we've said that we need to have it replaced within 3 to 6 months. If it was up to me, I wanted them replaced NOW! After your services, I think I can stick out the wait - the carpet looks awesome! Almost good enough to keep.
We seen a lot of improvement in the brightness in the color and the nap was lifted and made in more plush feeling. We were very satisfied with the results and the young man was very polite and personable.
Great service.

Professional & friendly techs, carpets look and feel new