- Phone: 317-388-5141
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based on 18277 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The representative spent a great deal of time working on some trouble spots.
No odor - no crunchy carpet - amazingly clean.
good serv and tech
fast, great results.
Excellent cleaning of my old Berber carpet even in troublesome areas.
The result after having the carpets cleaned.
The idea that it is water!!!
This was the 2nd time Zerorez has cleaned my carpet. I was very pleased with the results......the technician was courteous and within the time frame. He removed all the stubborn "stained spots" and although my carpet is very old (almost 18 years) ~ it looks great! Also, I am always pleased that the carpet doesn't feel "crunchy" after the cleaning. The only negative comment I have is that at the time I made the appointment, I wasn't informed of the water disposal fee added to the over-all cost. I should have been told about that!
Too expensive I think especially when carpet still doesn't look much. Enter after it was cleaned.
I like the cleaning process, and I have been happy with the results. I always find the technicians helpful, knowlegeable.
They smell and feel clean. We just bought this house, and the previous owners had a cat, which we are allergic to, and we've had no allergy issues.
I liked the promptness. Zach did an excellent job, was willing to answer questions both before and after the cleaning. Very professional job. Liked the orange smell, just didn't last long enough.
The phone connection of the person calling on Sat was bad. She had to call back a second time and it was just as bad, very staticky, only get every other word. That was hard to know for sure where we were on the schedule.
It was nice to schedule via website and also get a confirmation call.
Cleaned carpets really good looks great!
Quick and can walk on so much quicker with no wet feet
I am so pleased with your services. Eric was so helpful and did a great job. Thank you !
M
When carpet was wet, it looked good. When it dried spots were still there. I used some very hot water on a towel and got some of the spots up myself. I think Andy was very nice but so disappointed in way carpets looked. I spent more time getting out what your company did not. First time using zero res, spots came out, this time no.
I like that my carpet is free of puppy spots! Can't wait to get my bedroom done when I have the money available!
Scheduling was fast and easy. Good explanation on your services. Then the technician was on time (actually early), efficient and knowledgeable. I was very pleased.
Working with children my carpets really needed help. Now they look clean and it even feels better walking on the carpets. Zack dud a great job.
I loved how fresh and clean the scent was. Not a heavy chemical smell. I love the fact that soap was not used to leave behind a residue and I loved the way my carpets look and feel after the cleaning.
removed all the old stains and left the carpet feeling clean and fresh
My carpet got cleaned! There were some old stains & they almost all came out.
Great, friendly communication. Arrived when promised. Quality of cleaning was great as well. Friendly staff.
they were on time, quick and friendly...and so far my carpet looks great!
We've had Zerorez in twice to clean our carpets and furniture. The results are great, even on some stains and heavy traffic areas that I had given up on getting clean. I was amazed at how our sofa looked brand new after being cleaned and protected by these guys. The technicians have all been very courteous, professional and thorough. I definitely recommend this company to my friends and family!
Chris was very professional!
Very efficient staff! On time arrival, passion and expertise for the job being done.
Also treated our home with respect and appreciation.
Difficult stains were easily removed with the high quality zero residue cleaning technique.
Would highly recommend Zerorez to future users!
No smell. No chemicals. Very polite and professional staff.

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