Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18277 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 23, 2016 — Rated 10 out of 10 by E.W. Zerorez Indianapolis
What do you like about our products and services?

Always a great job done by courteous folks.

Report a concern   November 23, 2016 — Rated 6 out of 10 by D.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Very nice, polite young man.
However, I felt like moisture not extracted enough. I was unable to open windows to help dry out. Master smelled funny a few days later still. End of bath towels smelled like the carpet cleaning agent, like it was soaking it up, even when we changed out the towels that night, the new ones smelled like it the next morning. Last time, carpet on steps was almost standing straight up, but not this time. Spot in family room by door showed back up.

Report a concern   November 23, 2016 — Rated 10 out of 10 by Katie Clark Zerorez Indianapolis
What do you like about our products and services?

My carpets look brand new!!

Report a concern   November 23, 2016 — Rated 8 out of 10 by R.M. Zerorez Indianapolis
What could we do to improve?

I didn't realize that the technician would just clean around the larger furniture...our fault for not asking or understanding - but perhaps you could include in your correspondence that you should move all items (not just small that was noted)?

Report a concern   November 23, 2016 — Rated 9 out of 10 by T.T. Zerorez Indianapolis
What do you like about our products and services?

Erik was timely, efficient and explained the process very well!

Report a concern   November 23, 2016 — Rated 10 out of 10 by Regina Vandivier Zerorez Indianapolis
What do you like about our products and services?

The manager resolved a scheduling problem ASAP and I was very appreciative!

Report a concern   November 23, 2016 — Rated 10 out of 10 by D.W. Zerorez Indianapolis
What do you like about our products and services?

Professional , on time, clean smell

Report a concern   November 23, 2016 — Rated 10 out of 10 by E.N. Zerorez Indianapolis
What do you like about our products and services?

I've already recommended Zerorez to two friends! Our carpet and couch are over 10 years old, but they look bright and fresh.

Report a concern   November 22, 2016 — Rated 10 out of 10 by C.D. Zerorez Indianapolis
What do you like about our products and services?

Got my 10 year old light beige carpet very clean. Smells clean and fresh throughout my house. I am very pleased with the results.

Report a concern   November 22, 2016 — Rated 10 out of 10 by A.S. Zerorez Indianapolis
What do you like about our products and services?

My tech was friendly and knowledgeable. He worked quickly and effectively and left my carpets looking beautiful!

Report a concern   November 22, 2016 — Rated 10 out of 10 by T.M. Zerorez Indianapolis
What do you like about our products and services?

Professional job; very nice about coming back to treat a coffee stain a second time. Great results.

Report a concern   November 21, 2016 — Rated 10 out of 10 by R.S. Zerorez Indianapolis
What do you like about our products and services?

Good communication. Kept me up to date on the schedule.

Report a concern   November 21, 2016 — Rated 10 out of 10 by N.R. Zerorez Indianapolis
What do you like about our products and services?

pet-friendly, does a good job cleaning the carpet

Report a concern   November 21, 2016 — Rated 8 out of 10 by C.O. Zerorez Indianapolis
What could we do to improve?

I was disappointed in the results in my high traffic areas. Two of the 4 traffic areas looked lighter but the other 2 areas looked worse (darker) after the cleaning. I question whether or not enough pre-treating was done in those areas. Otherwise, I was satisfied with the service. The technician (Matt) was on time, careful & did a thorough job. There was no odor to aggravate my asthma & the carpets feel soft not crunchy. If my traffic areas could be improved, I would be very satisfied.

Report a concern   November 21, 2016 — Rated 10 out of 10 by Vicki Scuglik Zerorez Indianapolis
What do you like about our products and services?

Patrick is the best! My tile and grout look fabulous!! The carpet looks great. He is a very hard worker and I recommend him highly. Thank you for that wonderful clean house feeling.

Report a concern   November 21, 2016 — Rated 10 out of 10 by C.B. Zerorez Indianapolis
What do you like about our products and services?

Service is fantabulous! No better company, product or customer service!

Report a concern   November 21, 2016 — Rated 10 out of 10 by Ashley Bland Zerorez Indianapolis
What do you like about our products and services?

I felt that it was easy to set up the appointment and everyone at Zerorez was kind and professional. My carpets look great! I'm glad I chose Zerorez for their carpet cleaning services!

Report a concern   November 21, 2016 — Rated 9 out of 10 by Vicki Scott Zerorez Indianapolis
What do you like about our products and services?

I like that you don't use soap and chemicals. The carpet looks so fresh when you finish the job.

Report a concern   November 21, 2016 — Rated 10 out of 10 by D.S. Zerorez Indianapolis
What do you like about our products and services?

Easy to use and it does a great job!

Report a concern   November 21, 2016 — Rated 9 out of 10 by L.W. Zerorez Indianapolis
What do you like about our products and services?

I like how fresh the smell is.... no chemical odors at all. And the carpet is soft.

It did take a lot longer to dry than they told us, though.

Report a concern   November 20, 2016 — Rated 8 out of 10 by D.S. Zerorez Indianapolis
What could we do to improve?

The tech did a very google job on thecarpet, but I asked for a price to clean a 5'X7' rug. He gave me two cost one was on site cleaning the other to take off site. After he left I went to roll the rug up it took me running the vacuum over the rug and dumping the vac 3 times to be able to use the rug.

Overall did good just should not do rugs on site

Report a concern   November 20, 2016 — Rated 10 out of 10 by C.W. Zerorez Indianapolis
What do you like about our products and services?

I like the fact that is is chemical free.

Report a concern   November 20, 2016 — Rated 10 out of 10 by K.H. Zerorez Indianapolis
What do you like about our products and services?

Patrick was awesome!

Report a concern   November 20, 2016 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

My 15 year old carpet looks amazing after cleaning by Zerorez!

Report a concern   November 19, 2016 — Rated 9 out of 10 by C.N. Zerorez Indianapolis
What do you like about our products and services?

Your tech was polite,professional and through. My house looked fantastic after he finished.

Report a concern   November 19, 2016 — Rated 10 out of 10 by D.A. Zerorez Indianapolis
What do you like about our products and services?

Service was granted to me, even though I lived in an apartment. Other services I contacted, were unable to serve me, as they did not use self-contained water. Andy was very cordial and helpful.

Report a concern   November 19, 2016 — Rated 10 out of 10 by E.R. Zerorez Indianapolis
What do you like about our products and services?

Representative, Matt, was on time, polite and explained all service as he was doing each
step. He was observant of pets, pet stains and overall a great employee of yours!

Report a concern   November 19, 2016 — Rated 9 out of 10 by K.D. Zerorez Indianapolis
What do you like about our products and services?

Chris was great to work with. He was very thorough in going over what I wanted and what it would take to get it clean.

Report a concern   November 19, 2016 — Rated 10 out of 10 by Judy Labanz Zerorez Indianapolis
What do you like about our products and services?

The employee was very professional and did a great job. No extra pressure to buy any extra items.

Report a concern   November 18, 2016 — Rated 9 out of 10 by M.S. Zerorez Indianapolis
What do you like about our products and services?

Spots came out of carpet better than expected.


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