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based on 18277 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The overall professional attention Erik gave my carpets and the wealth of information he knew. My carpets look new
Very clean. Very friendly. Very efficient. All a a good price.
I told the scheduler that I had room size rugs I wanted to have done, but when the technician arrived I learned that empowered water could not be used on rugs on wood floors. Disappointing. Our carpet looks good, though.
It does a nice job without the harsh chemicals.
Carpets are always clean and really ready to be walked in right away without soaking you're feet. Everything smells clean and wonderful without a chemical smell which is so refreshing. We always request Patrick and love not only his work but his friendliness and professionalism each and every time!!!
I had a stain on my carpet for years, I have had it professionally clean many times. You got it out!
smells amazing afterwards, cleaned my very dirty carpet well.
Professional technician
Great customer service and my carpets look great!
Every chick that I've ever had the pleasure of having my home has been friendly, informative, and respectful. I have had upholstery, carpets, and my car cleaned by Zerorez and have been happy every time
The courteous technician, and the way my carpets look afterwards.
Very impressed with how well my very old carpets cleaned with zerorez. I have waited to write a review to be certain the clean held up and it is almost as if it old worn stains/wear patterns have gotten lighter/better as time goes on.
I felt like the carpet did not look significantly cleaner. I really thought it could have looked better. Next time I will probably have my husband just rent a machine and do it ourselves. He does a much better job.
The carpet and stairs particularly have kept cleaner longer than other company cleanings in the past years.
Carpets are very clean
Very kind person
Took time with carpet-didn't rush
Came ahead of time
Thorough cleaning and friendly onsite staff
I Thought it would if done a better job of cleaning. The representatives was great and very professional.
great results and a super technican (Andy)
Very professional, knowledgeable employees. Carpets smelled fresh and clean. Wished I had used the sooner.
I liked the softness of the carpet the technician was very courteous and sensitive to my carpet needs.
Fast service.Excellent product.
Your prices are just to high.
The technician, Andy, was very knowledgeable and polite. He was on-time, and took the time to notice, ask about, and treat any trouble spots. I will be a repeat customer, and very willing to recommend zerorez to my neighbors.
I was able to schedule an appointment for the day before Thanksgiving just a little over a week before the big day! I was shocked!
My carpets are probably 15 years old. I have had many children, big dogs who like to drag in mud. The carpets looked amazing! I think even the technician was shocked at how clean they got. He even got out an old dog "sick" stain! The most amazing thing that I found was that my carpets were "fluffed"-you could even see foot prints in the nap!
I will recommend and sing the praises of Zeroez to any who need carpet cleaning services!
The carpet was very wet and took along time to dry. It was still wet the next day
Nice. People and great service and love the look of the cleaned carpet !
Carpets were mostly cleaned. However I did find some spots where there was dust in the corners that were not touched at all which I feel should have . There were also some paint spots that I went to after with some warm water and got out. I feel like if the technician hit certain spots of the water base paint that was on the carpets they could and should have been removed.
Clean without residue
very professional service technician. really enjoyed our experience.
Much better quality cleaning than other companies. Always good customer service from scheduling to completion.

Responsible, reliable and punctual. Clean well. Stay on task and professional.