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based on 18277 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No soapy cleaning solutions.
doesn't cover smells, extracts them. doesn't leave the carpet wet for hours. knowledgeable the courteous service.
Efficient, technicians were very nice and informative and the results were great!!!!
Patrick - the tech was very thorough and attentive to our needs. Excellent job!!!
I hope the companies attention to customer requests and apt times are better considered in the future...
The staff person who did the cleaning was punctual, very thorough, pleasant and helpful.
The carpet looked good and felt good after the cleaning.
well mannered and professional tech. I have 4 dogs and 2 cats and it had been several years since cleaning. I can walk on my carpet in my socks and they actually stay clean now. great job, very satisfied.
My carpet specialist was very knowledgeable, very polite, and thorough. I would not hesitate to call them again.
Very professional. I like your process for cleaning the carpets and my carpets get cleaner when you clean them.
That there's no residue and my technician was very knowledgeable and professional. The carpets look great.
Tile and grout were very clean, but this morning there is some kind of residue or film in places, probably not rinsed sufficiently.
Andy was great, very nice and professional! My only negative is that my appointment time was quoted between 2 and 4 pm and at about 4:10 I hadn't heard anything. I called and was told Andy was on his way over. I had worked my schedule to be available between 2 and 4 so it was very frustrating to not hear anything and have to proactively call to see when he would be there.
Good manner and work attitude. Focus on work itself instead of selling other products.
Everything is clean and not sticky. Every time we use Zerorez, the results are fantastic and long lasting.
Fantastic job of carpet cleaning and upholstery cleaning. Technician was very courteous, informative, friendly and professional.
Prompt, friendly, professional and very clean.
My white upholstered sofa is spotless and the white carpeting on my staircase looks new.
Also both the sofa and the carpet dried quickly.
The service tech did a great job. The stair and bonus room had a lot of spots. The carpet looks great!
Very nice person did a great job
Looks great
Service person was pollite and timely. Contact with the office was good. I felt that service provided was good.
Technician was friendly and did a nice job.
nothing. it was a great experience
More competitive pricing.
Once I have used Zerorez again, I will likely refer other customers to you.
On time, very curtious. Do a very good job. My carpets look like new.
The process from start to finish was a breeze-
Your online services are top notch as well as the employees working the phones
I truly enjoyed the tech that came to my home (MIke) he was very
Professional, friendly and checked throughout the cleaning to make sure I was satisfied.
Thank you team for another great customer experience.
The carpeting looks very good after treatment and there is no after smell or crunch. The techs have always been very friendly and professional.
The spot removal that I had requested was not satisfactory.
Stains were removed
The Technician was nice and courteous. The carpets were clean and the house smelled nice.