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based on 18275 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The extraction process.
Zerorez did a great job cleaning our carpets. Both technicians were friendly and helpful. I’m satisfied with the service and would recommend it to others.
My carpets looked great, I love that there are no chemicals and it was still able to get stains out. The technicians were friendly and informative.
Hello. I called today and am working to schedule a return trip. Family room has strong pet irone smell after last cleaning.
Great service makes your carpets look new!!!!!
prompt & thorough. will call again
Excellent cleaning and knowledgeable friendly staff
Timely and good
Great customer service from start to finish. The cleaner did a fantastic job, however I think he was over charging us. While we were getting service, I phoned the company to ask on pricing. The call taker was knowledgeable on pricing and after speaking to me, she notified the manager. The manager called back right away and reimbursed the overcharge. We’ve been using this company for years, and because the discrepancy was immediately resolved, we will continue to use you to service our home. Thanks!
Punctual and polite the technician did great service and took care not to damage any of my other flooring or paint
I like how courteous he was he did a wonderful job on my floor. He cared about what I thought and he tried to get my carpets clean as possible, and I really appreciate it that.
great service, quick and efficient. thanks!
Easy to book appointment. Good price. Tevin explained services. Carpet looked great when he was done.
Chad and Nick were courteous and explained the process thoroughly.
The technicians were very informative and helpful in deciding what type of treatment we needed for our carpet. They were also very friendly and personable! The carpet looked amazing when they finished!
Everyone that has come to my home has been friendly and respectful. I know a great job will be done. I have tried various carpet cleaning companies and you guys are hands down the best!
Good pricing on specials.
Always makes my carpet and house smell and look better- Punctual, professional and political workers as well
I was impressed with the level of service provided. The technician demonstrated a high degree of professionalism, displaying both friendliness and extensive knowledge in their field.
The carpets looked better than when we moved in three years ago! Technicians were knowledgable and offered services based upon the pets we have, not pressured as an up-sale. I'm very happy with this experience
Friendly, efficient technician
Courteous, informative, answered questions and was very respectful and customer oriented. Great service!!
The tech was very friendly and professional. The carpets look brand new.
Service was done quickly and efficiently
Works very well
Great job very clean spots removed
Dwayne was very polite He did a great job
This was the first time we used Zerorez will definitely use again
Again Dwayne did a great job
Thank you
Name removed
Techs explain what they would do and where they started. They were professional and friendly. Answer any questions you might have. Fast and efficient.
Easy to schedule. Polite and friendly technician. Clean floors. No unpleasant odor left after cleaning. No residue. Reasonable price
No residual residue, and no fuzz balls to pick up along the baseboards. Brandon did a great job and deserves a 10!! Worked very hard on my 2 stains! I recommended him to my neighbor who saw the truck in my driveway.

Technicians communicated very well and were on time. Everything was thoroughly explained and they did an excellent job with the carpets. Thank you!