Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18278 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 14, 2017 — Rated 10 out of 10 by Monica Kurbursky Zerorez Indianapolis
What do you like about our products and services?

Exceptional quality

Report a concern   March 14, 2017 — Rated 10 out of 10 by Brad Rusk Zerorez Indianapolis
What do you like about our products and services?

Service - the two young men that were here, did a great job. Professional and communicated very well. They hit several areas in our home that had pretty significant stains and all of them were either removed or much better after their efforts. Will use again. Thanks

Report a concern   March 14, 2017 — Rated 10 out of 10 by C.B. Zerorez Indianapolis
What do you like about our products and services?

Efficient,professional, accurate appointments, great job. Thanks

Report a concern   March 13, 2017 — Rated 10 out of 10 by K.S. Zerorez Indianapolis
What do you like about our products and services?

My furniture looks amazing

Report a concern   March 13, 2017 — Rated 9 out of 10 by Bradford Smoot Zerorez Indianapolis
What do you like about our products and services?

Friendly, professional, fast and process well explained

Report a concern   March 13, 2017 — Rated 9 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

Good product and qualified techs

Report a concern   March 13, 2017 — Rated 10 out of 10 by P.S. Zerorez Indianapolis
What do you like about our products and services?

Results were quite good.

Report a concern   March 13, 2017 — Rated 10 out of 10 by M.H. Zerorez Indianapolis
What do you like about our products and services?

Really enjoy the customer service and quality of job!

Report a concern   March 12, 2017 — Rated 10 out of 10 by Carol Pershing Zerorez Indianapolis
What do you like about our products and services?

Customer service was superb, very pleased with the way my carpet looks and feels!

Report a concern   March 11, 2017 — Rated 10 out of 10 by A.K. Zerorez Indianapolis
What do you like about our products and services?

No residue and less soaps. Also dries quickly!

Report a concern   March 11, 2017 — Rated 10 out of 10 by K.S. Zerorez Indianapolis
What do you like about our products and services?

Everything

Report a concern   March 11, 2017 — Rated 10 out of 10 by C.K. Zerorez Indianapolis
What do you like about our products and services?

Carpet looks great and it was dry in approximately 6 hours. The technician was knowledgeable and on time. I was very happy with the results

Report a concern   March 11, 2017 — Rated 9 out of 10 by C.T. Zerorez Indianapolis
What do you like about our products and services?

Knowledge of techs. Haven't got my rugs back yet to comment on the quality of the cleaning.

Report a concern   March 10, 2017 — Rated 10 out of 10 by Jonathan Evenson Zerorez Indianapolis
What do you like about our products and services?

Flexible, accommodating, personable, professional, courteous, and reasonably priced.

Report a concern   March 9, 2017 — Rated 10 out of 10 by G.B. Zerorez Indianapolis
What do you like about our products and services?

Prompt, friendly and efficient

Report a concern   March 9, 2017 — Rated 3 out of 10 by V.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

They did not get the Oder out of my carpet, smelt gray for three days, now I realize the carpet is not clean. I would like it if you came back out and redo my dinning room. The other rooms turned out fine.

Report a concern   March 9, 2017 — Rated 7 out of 10 by S.P. Zerorez Indianapolis
What could we do to improve?

I was disappointed that water stains from dirt didn't come all the way out. He did warn me that he thought that would happen. Had I known, I wouldn't have spent so much to get the couch cleaned.

Report a concern   March 9, 2017 — Rated 10 out of 10 by Rodger McGee Zerorez Indianapolis
What do you like about our products and services?

Very professional. Very trustworthy. Explained exactly what they were going to do. Completes the job in the exact amount of time they said they would. Left my home in better shape than when they got there. Will definitely use them again.

Report a concern   March 9, 2017 — Rated 10 out of 10 by E.K. Zerorez Indianapolis
What do you like about our products and services?

The technician, Earnst, was knowledgeable and explained everything he needed to do to get the carpet as clean as possible. He came in with a black light when he discovered that I had pets. I have never had a carpet cleaning company to that before.

Report a concern   March 9, 2017 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

Everything!

Report a concern   March 9, 2017 — Rated 10 out of 10 by Antoinette Williams Zerorez Indianapolis
What do you like about our products and services?

Great service! Highly recommend! Carpet looks amazing!

Report a concern   March 9, 2017 — Rated 10 out of 10 by L.B. Zerorez Indianapolis
What do you like about our products and services?

It's Eco friendly!

Report a concern   March 8, 2017 — Rated 10 out of 10 by S.M. Zerorez Indianapolis
What do you like about our products and services?

Conscientious and informative employees. When late or a mistake is made they fess up to it.

Report a concern   March 8, 2017 — Rated 3 out of 10 by A.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

No everything went well. Just thought it was overpriced

Report a concern   March 7, 2017 — Rated 10 out of 10 by L.D. Zerorez Indianapolis
What do you like about our products and services?

No chemicals and very customer friendly.

Report a concern   March 7, 2017 — Rated 7 out of 10 by C.H. Zerorez Indianapolis
What could we do to improve?

I had a sofa cleaned which turned out great! The sectional I had cleaned looks fine but the smell is still there. It was a section that had pet urine and I was hoping it would help. So I would recommend for regular cleaning but not for people with pets perhaps. The technician was nice and informative.

Report a concern   March 7, 2017 — Rated 10 out of 10 by M.H. Zerorez Indianapolis
What do you like about our products and services?

consistently reliable service. Good product. courteous team. Quick application.

Report a concern   March 7, 2017 — Rated 10 out of 10 by M.K. Zerorez Indianapolis
What do you like about our products and services?

No chemicals

Report a concern   March 7, 2017 — Rated 8 out of 10 by K.N. Zerorez Indianapolis
What could we do to improve?

I chose the 10-12 slot for a Saturday morning cleaning. When I received my Thursday confirmation call, they asked to change it to 12-2. No explanation given. The new time slot worked for me but if that is what I wanted, I would have selected it. Annoyed.

Report a concern   March 6, 2017 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

Safe for children and pets. Fast dry time


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