Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18277 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 4, 2017 — Rated 10 out of 10 by John Chamberlain Zerorez Indianapolis
What do you like about our products and services?

Matt is a great cleaner and the process used is very effective.

Report a concern   February 4, 2017 — Rated 10 out of 10 by K.T. Zerorez Indianapolis
What do you like about our products and services?

The finished product was a night and day difference. Our house was left smelling fresh and clean and the carpeting looked almost brand new. Ernest Duncan went out of his way to make sure that we were taken care of and we will definitely be using Zerorez Indy again!

Report a concern   February 3, 2017 — Rated 10 out of 10 by A.S. Zerorez Indianapolis
What do you like about our products and services?

Very thorough and kind men doing the work. Thank you.

Report a concern   February 3, 2017 — Rated 10 out of 10 by A.H. Zerorez Indianapolis
What do you like about our products and services?

Everything! I am extremely happy with the way my carpets turned out!

Report a concern   February 3, 2017 — Rated 9 out of 10 by M.J.G. Zerorez Indianapolis
What do you like about our products and services?

Matt explained everything thoroughly; I was very pleased with the results.

Report a concern   February 2, 2017 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

I thought my service person was very helpful

Report a concern   February 2, 2017 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

I referred one of my friends to zeroez. I love the fact that cleaning chemicals don't leave a residue on the carpet.

Report a concern   February 2, 2017 — Rated 7 out of 10 by S.B. Zerorez Indianapolis
What could we do to improve?

My carpet feels a little crunchy and not as fluffy as before. You need better shoe protectors. Even though my technician wore them, I have footprints and hose marks on my hardwood floors.

Report a concern   February 2, 2017 — Rated 10 out of 10 by A.S. Zerorez Indianapolis
What do you like about our products and services?

Does not leave soapy residue on carpets & staff is always friendly & professional!

Report a concern   February 1, 2017 — Rated 10 out of 10 by N.B. Zerorez Indianapolis
What do you like about our products and services?

Stain removal

Report a concern   February 1, 2017 — Rated 10 out of 10 by R.N. Zerorez Indianapolis
What do you like about our products and services?

Dependable and nice guy. Seemed to be very efficient and did his job well.

Report a concern   February 1, 2017 — Rated 10 out of 10 by C.P. Zerorez Indianapolis
What do you like about our products and services?

Ernest did a great job on our daughters carpet so that is why we asked for him specifically. Ernest did a great job for us last week and we plan on having him back next week. He was able to remove stains that I did not think would come up. The carpet looks very good.

Report a concern   February 1, 2017 — Rated 10 out of 10 by Steven Hassfurder Zerorez Indianapolis
What do you like about our products and services?

water based process without harsh chemicals

Report a concern   January 31, 2017 — Rated 7 out of 10 by J.H. Zerorez Indianapolis
What could we do to improve?

I was going to call you as I still have 2 spots next to my be that are very noticeable. In fact one is sticky Did not notice this when carpet was still wet. I had pointed these out to your employee before we started. These 2 spots are not from the cat..Your employee was kind knowledgableand very courteous. He se
emed to be a good man. Please let me know if you could try to spot clean those 2 spots

Report a concern   January 31, 2017 — Rated 10 out of 10 by N.S. Zerorez Indianapolis
What do you like about our products and services?

No soap residue. Quicker drying time. Friendly, competent employees.

Report a concern   January 31, 2017 — Rated 10 out of 10 by M.D. Zerorez Indianapolis
What do you like about our products and services?

I like the carpet cleaning job I got and I love the spot cleaner.

Report a concern   January 31, 2017 — Rated 10 out of 10 by E.B. Zerorez Indianapolis
What do you like about our products and services?

Eric was one awesome man not only did he do a great job on the carpet but he explained what he was doing and gave excellent tips on how to upkeep my carpet

Report a concern   January 30, 2017 — Rated 10 out of 10 by V.C. Zerorez Indianapolis
What do you like about our products and services?

we were very please with our carpet cleaning. Every one I spoke to was very friendly and polite and on time.

Report a concern   January 29, 2017 — Rated 6 out of 10 by M.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The spray that was used smelled very strongly of citrus, which we still can smell today. Not everyone enjoys perfume.
The carpet is cleaned well, I just don't like the smell.
The gentleman who cleaned our carpet was punctual, courteous, and did a great job.
But, unless you quit using that smelly stuff, I will not use your product again

Report a concern   January 29, 2017 — Rated 10 out of 10 by G.S. Zerorez Indianapolis
What do you like about our products and services?

Carpet cleaning is the best I've ever used.

Report a concern   January 29, 2017 — Rated 10 out of 10 by Shannon Dimock Zerorez Indianapolis
What do you like about our products and services?

My house smelled good when the process was complete. Plus, my carpets looked great! Ernest did a great job!

Report a concern   January 28, 2017 — Rated 0 out of 10 by P.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The carpets looked great for 2 days, now all the spots are back

Report a concern   January 27, 2017 — Rated 10 out of 10 by K.M. Zerorez Indianapolis
What do you like about our products and services?

Very informative tech and quick/easy process! It wasn't super loud and my carpets weren't soaking wet once he finished, which was very nice!!

Report a concern   January 27, 2017 — Rated 10 out of 10 by A.N. Zerorez Indianapolis
What do you like about our products and services?

Love Erik and his work ethic! Everybody in my office has his business card and will only ask for him. Carpet was dry within 3 hours!

Report a concern   January 27, 2017 — Rated 9 out of 10 by K.B. Zerorez Indianapolis
What do you like about our products and services?

They were easy to schedule.

Report a concern   January 27, 2017 — Rated 10 out of 10 by M.W. Zerorez Indianapolis
What do you like about our products and services?

Your service person was very professional, helpful and knowledgeable. He was on time and friendly. The carpets look great.

Report a concern   January 27, 2017 — Rated 10 out of 10 by P.P. Zerorez Indianapolis
What do you like about our products and services?

The carpet looks great. Employees were very nice and professional

Report a concern   January 26, 2017 — Rated 4 out of 10 by D.T.C. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

For the tile cleaning, it made very little difference. For the cost, I expected much different results. I would not recommend for tile cleaning. Carpet cleaning was better, thus why I gave a 4 on average (0 for tile, 9 for carpet)

Report a concern   January 26, 2017 — Rated 10 out of 10 by E.C. Zerorez Indianapolis
What do you like about our products and services?

Nice friendly guy doing the service his name is Andy Cala he explained everything he was doing and why

Report a concern   January 26, 2017 — Rated 8 out of 10 by J.O. Zerorez Indianapolis
What could we do to improve?

Our tech Andy took it upon himself NOT to do the black light test. I know there are still unsanitary areas of this carpet in our new home. I really would like some one to come out and do the test. My dogs came in the first day and were drawn to several areas around the house. That's not s good sign If he had done all the prep work I would not have been writing this negative review.


Privacy Policy