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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Was a little disappointed I had to request couch and chair to be pulled out to clean under them. He did not move anything in the other 3 rooms....even dining room chairs. Other than that, very happy with results.
The carpet is very clean and Matt was very polite and told me everything that he was doing. I have never had my carpet raked before and the thickness seems to be back.
My carpets smelled fresh and looked almost new after being cleaned. The service was quick also.
Easy to schedule, good at follow up, fast and clean process.
The tech was very knowledgeable and did a great job on our carpet.
Looks great!
Professional, odor free, and carpets dried quickly.
The technician was very professional and helpful with the questions that were asked.
Scheduling very efficient and easy online. Reminder phone calls helpful and not annoying. Technician Andy SUPER nice, knowledgeable and did a nice job on my very old dirty carpet. I was not expecting miracles and was pleasantly surprised by end results. It did however take MUCH longer to dry than told. Service on Wednesday and still waiting on some areas to dry on Friday. Could be because he had to work hard on some areas! Overall very pleased!
Your technician was friendly, efficient, and respectful of our property. He explained the process and we did a walk through after he was done. We will always call you when we need our carpets cleaned.
We called and were able to get an appointment very quickly. Your reminder call was helpful, your tech called and arrived in about 15 minutes. He got straight to work and was very professional. He did an amazing job on our carpet, it looks even better than we imagine.
I didn't stick around for the work, but the carpets turned out even better than I hoped.
No harsh chemicals, friendly, on time & quick drying time.
Andre Drane was very knowledgeable, efficient, and hard-working. He explained what he was doing thoroughly and answered all questions posed to him. He tested a small section of the tile floor to ensure it would be properly cleaned. Several cleaning services in the past have cleaned the floor, but none as thoroughly as Andre. It saved me hours of scrubbing on my hands and knees. I was especially impressed with the care he took to avoid damage to our belongings. He represents Zerorez very well.
This fellow was very nice and afficient. Could have explained the process better.
Polite tech, good results, no residue
Very polite employee.
Cleaning charge for area rugs is ridiculous. I spent more money cleaning area rugs than I would have spent to clean 3 full rooms. I would never recommend zerorez for area rugs
Great customer service. Good job cleaning.
on time . great customer service. Good cleaning
I received a call ahead and the specialist arrived within the time frame. He explained the way their cleaning system worked. He was professional throughout the visit.
Technician arrived on time. Covered his shoes. Checked thru the house to plan his attack. Paid attention to areas of our concern. As promised, carpets were dry enough in the evening to move some important furniture pieces in place.
I have already heard two of my neighbors say they would call Zerorez when they are ready for carpet cleaning.
Thank you Zerorez!
The tech who did our cleaning was very professional, and the carpet looks great! We will definitely use Zerorez for future carpet cleaning, as well as some tile cleaning we need to have done soon.
I like the safe cleaning process. I think it's a good value and I was happy with the results!
I love my clean carpets. Eric was awesome to work with.
Service was quick and the carpets look great!
Andre Drane cleaned two upholstered chairs and the tile in our bathroom. There were a couple of rather large stains on one of the chairs and he was able to remove them. He always used the covers on the shoes which I did appreciate. I thought he did a very thorough job and he explained the process before starting. I have used your service to have our carpet cleaned in the past and I always recommend you when anyone asks.
Very efficient, no smell, and great job!
carpet cleaned up well and it was WAY less wet than Stanley Steamers.
The work on our carpets was done fast and dried fast. The price was right and they look great!