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based on 18450 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything! You guys are the greatest! Chicks on the Right were absolutely right about you!
Love the fan the speed up dry time on entrance area to room.
Quick thorough cleaning. Restored old carpet to almost new.
Great job, very thorough, Andy was very courteous and pleasant. Won't hesitate to use Zerorez in future!
The non use of chemicals and the wonderful deodorizing.
I also like the professional, friendly service of the tech. Would highly recommend and do recommend to friends and family.
Very thorough
The guys are always right on time and do a wonderful job
Andy was amazing during the cleaning. Described everything and didn't over push extra.
The act that the carpet is not soaked I had some pet problems, had it steamed cleaned and that made it worse. Ande did the best he could. It is not perfect but pretty good. I would ask for him again.
Thanks,
Name removed
Fast, friendly and completely professional. Carpet looks great!
Very courteous, informative ... did a great job! Highly recommended!!!
He said you don't move furniture We had 3 pieces of furniture that I moved so he would have to move only once
I love that the products are safe for my kids and pets. I love how the service was professional and the process explained prior to being completed. Zerorez seems to not only take out any stains and odors, but brings back the softness and life of my carpet!!!
It was frustrating to not be given the time window the first time I called to make the appointment. And then when you called back the next day with the time window, it was frustrating that I had to call back to confirm. I waited on hold for five minutes and then had to leave a message to confirm the appointment. Then, the $14 water disposal fee added on top just topped it all off.
They treat my home as it was there's! They special treat my problem areas and take time to clean my carpet.
Carpet dried fast looked like new.
William worked his tail off and went above and beyond!
Andy was very friendly and explained the process along the way. My carpets look great!
I was told that furniture leg dents in the carpet would be raked out and they were not. also one area looked like the carpet was swirled and not really cleaned very well. Only had a small hallway a portions of 2 rooms cleaned. Thought with the carpet being only 1 and 1/2 years old it would look better
Good service, good cleaning
Nothing, did a great Jon
Prompt service Professional attention to details
Great services, scheduling was easy.
The use of non chemical cleaners.
Professional prompt service. Easy to work with and schedule an appointment. Best part is that they call you with a window of arrival and then stick to it. My carpets and ceramic look brand new! Whatever they do is magic!
all the stains are gone
2nd time I have used them and will continue to! They did a great job again.
The service technician was on time, polite and explained all he was doing. The carpets look great.
good customer service, carpets are very clean!
Looks much better