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based on 18278 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very efficient, customer focused service. Good value for the service purchased. Excellent level staff.
The men that completed the job at my home were professional, and did a great job.
On time and very thorough.
Results were not
As
Expected
Technician did not provide good
Feedback
Natural products, chemical free. Our technician Ernest was very knowledgeable, ki d, and efficient!
My carpet looked amazing and the people we're very professional.
Clean,, no big mess,, nice effort by crew to get the stain out ...( they were just as excited as I was ! Lol!)
Ernest was very knowledgeable , made me feel at ease! Loved this company's work. So glad I bought the residential program. Can't wait for next cleaning.
The technician was very knowledgeable and did an awesome job on the carpet!
Excellent clean
Andy was on time, knowledgeable and professional. He removed typical traffic stains as well as a rust stain. My carpet was totally dry in just a few hours. Even though I had their protection put on, my carpet did not have that "crusty" feel. I would highly recommend them.
The service tech was very thorough and explained the process well. The tile grout looks fantastic.
It is a great service!
I was not called 15 - 45 minutes before the technician arrived. Technician did not introduce himself about being with Zerorez. I have had my carpets cleaned before and was satisfied. The carpet was still damp this morning and the cleaning was completed on Monday at about 6pm. Did not use guards edges.
No chemicals
She
The results were outstanding and the technician really went the extra mile! Have already recommended to others and will be using again in the future!!
The customer service was excellent. The tech gave a heads up call to let me know he was on his way. He seemed knowledgeable and appeared to do a thorough job.
We were very impressed with the total process, our carpet looks like new even though it is 13 years old! Our service tech, I think his name was Andy, was very professional and seemed to take his job very serious.
My carpets do not look clean and i feel as don't smell clean.Technician was only here for an hour. They were not very wet at all. I could not smell anything and when he moved furniture in living room i pointed out to him that a white button come off with a sharp tack that goes under a foot on chair and when he dragged it it pulled up 4 sections of fiber that i had to cut back with scissors.
Mike was vey professional andtook pride in his job.
I am satisfied but do feel it is a little pricey.
Quality of the clean and the ability to walk on the carpets immediately without the crunchy feeling!
Friendly technician, arrived on time, explained the process, carpets look great!
Carpets look great and no chemicals are used. Service techs are always very professional.
Cleans well, drys fast
My carpet dried really fast and the gentle men who did my carpets was very friendly and quick.
Matt did a really great job. He demonstrated empowered water to my husband and myself. We feel the carpets are very clean and will be easy to maintain. Highly recommend your company!
Timely arrival and my carpets are clean! Spots are gone! Thank you!
You got up some major pet stains and overall did an outstanding job- I am embarrassed to say I had not had my carpets cleaned for almost 2 years. My tile looks great also-grout looks new! Very pleased with the outcome!