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based on 18450 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets look great. The man who cleaned my carpets was punctual, professional, and friendly.
Did a great job cleaning and carpets dried quickly
Professionalism - Very impressive
Professional, friendly,
Overall the stains that I was concerned about came out. I have 1 area that has already grabbed dirt again.
The gentleman that did my work was very knowledgeable and very pleasant. He worked hard to take care of the problems.
It worked.
Youre tech was great and he explained everything. He also was very efficient. Our carpet looks great.
I love that it's toxin free and leaves no residue...our carpets have never looked so clean!
Will did an excellent job and you product restore are carpet to look brand new again
Professional quick hi quality
Very good value! Good service, good people, reasonably priced, and the results are excellent.
Zerorez is the most professional and high quality carpet cleaning service we have ever used. We are multi repeat clients and love our cleaning representative Andre.
Very courteous technician and carpets turned out awesome.
Did a fantastic job!
No chemicals
the gentleman was polite, professional & timely. We just didn't feel like the stains were removed that well. Some parts of the carpet were still "crunchy" where milk had previously been spilled.
Not a bad job....just not a "10"
The technician was very professional and very pleasant. He was focused and worked quickly.
The serviceman was very explanatory about yge services he was performing for cleaning our carpet and protection applied.
it was convenient, and easy for me. I liked the email confirmations and the call from the employee while he was on his way.
The guy who serviced us was awesome!
Couldn't get the crew here during the allotted time signed up for and was told that I would have to wait over a week to reschedule. Asked that I not be charged the $50 cancellation fee to cancel and have another service. All of the sudden I was able to get someone here the next day to clean.
Knowledgeable and nice. He answered all our questions. We would have your company come back for further cleaning.
Smells good and works well
My appt was 8 -8:10. I get it that techs call in, but I got the phone call at 8:00 and got up early to make sure my dogs were let out and put away. When I got the call, I was asked if 10:00 was okay. I was already ready and just said yes. At 10:00, I got a phone call, the tech was on his way but it would be 10:25 when he got here. I felt like the tech did a great job but the company should had offered a discount. I do not have carpet so no need for a discount on carpet cleaning.
Representative was on time and professional. He asked if I had any questions before he left.
Efficient, friendly, quality service.
This was my 1st. Time using Zerorez. I found our technician (William) to be very knowledgeable. We did room by room walkthrough to address any concerns we might have. He gave me his recommendations for best results. Gave me final pricing before work was started. Very impressed.
The lesser amount of water and solution that is put in the my carpet during cleaning - quicker drying time.
Friendly staff, with a service that is as described.
Very nice and informative and did a good job