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based on 18278 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
very good
Service technician, Matt Fielder, was extremely professional. He arrived on time and did an excellent job of cleaning our upholstery. Matt served as a great representative of the company.
Either technician did not know how to clean a car or he was not given the proper tools to clean a car. Perhaps he was just in a hurry and hoped he could pacify me. I wanted a thorough job for a reason. It was just OK but I would not recommend someone clean their car through you.
Great job carpets and sectional feels so good , like new NO sticky feeling- have used couple times and won't use anyone else, found from ad on WFMS
I love that the carpet does not crunch after cleaning. The techs know what they are doing and are polite and friendly.
Everything smelled clean and my carpets don't feel sticky from solvents
The technician was honest and did a good job.
The employees are very timely on showing up when they say they will be there. They are also very friendly and informative. They take their time to make sure the job is done right. They really do go above and beyond. When they are done the house smells so good and clean. Drying time is nothing compared to your traditional services with other companies. Also the carpet turns out so soft instead of crunchy. Plus the cleaning lasts! You don't have to have it done as frequently. We love Zerorez and will use them again for sure.
The friendly technicians, the results after a cleaning.
Great customer service on the phone and in person. Thought the cleaning was well done. Love that they don't use chemicals or soaps.
Timely and effective at getting stains out of carpets
Quick and easy. Professional. House didn't smell like chemicals.
kind employees who work hard to do their best
Gets the stains out and smells fresh ans clean.
Timely and efficient!
It's clean and not crunchy and chemically!
The carpet looks great.
It's the SERVICE that counts the most. Justin was an absolutely outstanding representative from your company. He was courteous, knowledgeable, hard working, and personable. He stayed until 8 p.m. to finish the job. I am very appreciative! My carpets look great and I will call again soon for the other rooms in the house. I want to give you a score of 11!
The carpets were not real wet and they dried quickly. The service tech was very respectful. He explained every thing he was going to do. He took precautions not to damage any walls or furniture. I was very pleased with me experience. The carpets are clean and smell great.
Very efficient and carpets look great!
Everyone that I dealt with was very pleasant and helpful. My carpet looks great.
Andy was very professional and helpful
Friendly workers. Quick and good service.
Professional, thorough-clean from edge to edge other carpets cleaners had left an edge of dirt around the baseboards, prompt and friendly, and the product left the house with a pleasant citrus scent.
I was so impressed with the professionalism of Matt and how careful he was. I thought the carpet and upholstery came out nice and bright and smelled great. I was very happy and would use you again.
Although I scheduled my appt two weeks out, I got pushed back to the tail end of the service window--- and they still arrived late. They had been told I only asked for one room. I actually had scheduled one room of carpet and four tiled rooms. Because it was the end of the day--- they didn't have enough water. So they had to scramble to get another tech to come as well. All of that resulted in tremendous service delay. I didn't appreciate having them in my home past 7pm.
You do a great job, the technician was honest, friendly and made sure I was happy before he left.
I have dogs and the treatment was successful. Thanks for helping.
Friendly and very thorough

It by far out cleans Stanley sterner! Everything smells so clean