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based on 18279 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They are accommodating with their time slots. I needed service quickly and they were able to fit me in the next day. Our dog had been ill and incontinent and the tech came in and cleaned the carpet and sofa cleaner than I thought possible.
Jodi
Knowledgeable technicians and very efficient in their work. I had 3 bedrooms, a hallway and 17 stairs cleaned in a little over an hour. He also took an area rug to be cleaned and explained the process of how that will be done.
Very happy with the job!
It use to be that when the carpets where cleaned they were not wet but the last two times they had to take 6 hours to dry. Don't get me wrong...they are clean I just thought they would be dry as well after cleaning.
Very friendly and carpet looks like new!
My carpets are very clean and the gentleman was super nice and friendly. He knew what he was doing.
I opted for the additional fabric guard (kind of like scotchguard) and not only did I need to clean the wood floor, surrounding furniture, near by electronics it did NOT water resist as promised. I knew our furniture stains wouldn't come 100% out but to pay an additional fee to try to keep them clean and it not work was disappointing to say the least. I feel like I just wasted $400
Your products leave no residue behind. I love how the carpet feels the next day!
The service rep, Justin, is fantastic! He is on time, courteous, and takes great care in his work.
None of my rugs are "gummy" any more - your product is A-1.
Very nice and informative and did a good job
My carpets look great. The man who cleaned my carpets was punctual, professional, and friendly.
Did a great job cleaning and carpets dried quickly
Professionalism - Very impressive
Professional, friendly,
Overall the stains that I was concerned about came out. I have 1 area that has already grabbed dirt again.
The gentleman that did my work was very knowledgeable and very pleasant. He worked hard to take care of the problems.
It worked.
Youre tech was great and he explained everything. He also was very efficient. Our carpet looks great.
I love that it's toxin free and leaves no residue...our carpets have never looked so clean!
Will did an excellent job and you product restore are carpet to look brand new again
Professional quick hi quality
Very good value! Good service, good people, reasonably priced, and the results are excellent.
Zerorez is the most professional and high quality carpet cleaning service we have ever used. We are multi repeat clients and love our cleaning representative Andre.
Very courteous technician and carpets turned out awesome.
Did a fantastic job!
No chemicals
the gentleman was polite, professional & timely. We just didn't feel like the stains were removed that well. Some parts of the carpet were still "crunchy" where milk had previously been spilled.
Not a bad job....just not a "10"
The technician was very professional and very pleasant. He was focused and worked quickly.
The serviceman was very explanatory about yge services he was performing for cleaning our carpet and protection applied.
it was convenient, and easy for me. I liked the email confirmations and the call from the employee while he was on his way.
The guy who serviced us was awesome!
They got out an old (2 years) red wine stain that we'd been hiding under a throw rug. We've had the carpet cleaned several times since that accident and no company prior had been able to get it out.