Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 14, 2017 — Rated 10 out of 10 by T.F. Zerorez Indianapolis
What do you like about our products and services?

Very reliable and great value.

Report a concern   October 13, 2017 — Rated 10 out of 10 by E.N. Zerorez Indianapolis
What do you like about our products and services?

Andy was great!
We love our clean carpets.

Report a concern   October 13, 2017 — Rated 10 out of 10 by P.W. Zerorez Indianapolis
What do you like about our products and services?

Clean fresh smelling.

Report a concern   October 13, 2017 — Rated 10 out of 10 by P.T. Zerorez Indianapolis
What do you like about our products and services?

They did a great job. Service tech was pleasant and explained all the steps well. I would highly refer them to friends and family

Report a concern   October 13, 2017 — Rated 10 out of 10 by S.P. Zerorez Indianapolis
What do you like about our products and services?

Techs are always friendly and on time. Very considerate of your home/business. Pricing is very reasonable.

Report a concern   October 13, 2017 — Rated 10 out of 10 by L.G. Zerorez Indianapolis
What do you like about our products and services?

On time service, worked hard and did a great job. Also was able to schedule at short notice.

Report a concern   October 12, 2017 — Rated 10 out of 10 by C.G. Zerorez Indianapolis
What do you like about our products and services?

Really got carpet clean

Report a concern   October 12, 2017 — Rated 10 out of 10 by K.O. Zerorez Indianapolis
What do you like about our products and services?

Great job cleaning our carpet. Very professional.

Report a concern   October 12, 2017 — Rated 9 out of 10 by M.J.J. Zerorez Indianapolis
What do you like about our products and services?

Was impressed with how quickly I could get serviced.Also the politeness of technician.

Report a concern   October 12, 2017 — Rated 10 out of 10 by M.V. Zerorez Indianapolis
What do you like about our products and services?

That no harsh chemicals are used.

Report a concern   October 11, 2017 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

Great product and service. Very fast and friendly.

Report a concern   October 11, 2017 — Rated 10 out of 10 by T.G. Zerorez Indianapolis
What do you like about our products and services?

Service tech was friendly, explained the process and answered my questions
Carpets look great!! Very happy with the entire experience. Will definitely use your service again and highly recommend you to family and friends.

Report a concern   October 11, 2017 — Rated 10 out of 10 by R.W. Zerorez Indianapolis
What do you like about our products and services?

All associates I've dealt with at Zerorez have been extremely polite and professional. The technicians do a fantastic job at cleaning carpet thoroughly and effectively.

Report a concern   October 11, 2017 — Rated 9 out of 10 by H.A.S. Zerorez Indianapolis
What do you like about our products and services?

Thorough and prompt service.

Report a concern   October 11, 2017 — Rated 10 out of 10 by B.T. Zerorez Indianapolis
What do you like about our products and services?

Everything is so clean, and no after perfumey smell. I love the clean fresh feel of the carpets after they dry. The pet stains are so much better and thank goodness!

Report a concern   October 10, 2017 — Rated 8 out of 10 by K.S. Zerorez Indianapolis
What could we do to improve?

Service was great, product is great. Cut back on the survey a bit -this is annoying.

Report a concern   October 10, 2017 — Rated 10 out of 10 by J.P. Zerorez Indianapolis
What do you like about our products and services?

Andy did a great job. He explained everything and was good and careful.

Report a concern   October 10, 2017 — Rated 10 out of 10 by K.G. Zerorez Indianapolis
What do you like about our products and services?

Quick, environmentally friendly

Report a concern   October 9, 2017 — Rated 10 out of 10 by C.S. Zerorez Indianapolis
What do you like about our products and services?

Great service!!

Report a concern   October 9, 2017 — Rated 10 out of 10 by C.L. Zerorez Indianapolis
What do you like about our products and services?

Do a great job!!

Report a concern   October 8, 2017 — Rated 5 out of 10 by K.P. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Tech had faulty equipment and this was late getting started. Felt he rushed the job as a result. Grout looks only marginally better. Not pleased with the whole experience. Will likely use another company going forward

Report a concern   October 8, 2017 — Rated 10 out of 10 by J.W. Zerorez Indianapolis
What do you like about our products and services?

awesome job

Report a concern   October 8, 2017 — Rated 10 out of 10 by E.G. Zerorez Indianapolis
What do you like about our products and services?

The rep was polite, informative and helpful with other recommendations

Report a concern   October 8, 2017 — Rated 10 out of 10 by T.H. Zerorez Indianapolis
What do you like about our products and services?

Zerorez was fast, friendly, and most importantly, did a fantastic job cleaning our carpets!

Report a concern   October 7, 2017 — Rated 10 out of 10 by T.M. Zerorez Indianapolis
What do you like about our products and services?

Technician was very nice and serious about his work. The carpet looks like new and we are very happy with the results.

Report a concern   October 7, 2017 — Rated 8 out of 10 by S.B. Zerorez Indianapolis
What could we do to improve?

Everything went very well, the gentleman was on time, did a great job in a timely manner and the carpets look great. The only thing that was a little disappointing was how long it took the carpets to dry - at least 24 hours, when he said about 4-6 hours. However, the humidity was quite high on the day he cleaned, so that may very well have been the delay in drying more promptly.

Report a concern   October 7, 2017 — Rated 10 out of 10 by D.M. Zerorez Indianapolis
What do you like about our products and services?

They were able to come clean the very next day. My carpets have never looked as clean as they do! The technician was very knowledgeable and friendly.

Report a concern   October 6, 2017 — Rated 10 out of 10 by S.T. Zerorez Indianapolis
What do you like about our products and services?

Excellent! Highly recommend!!

Report a concern   October 6, 2017 — Rated 5 out of 10 by A.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Was dissapointed that there was not fresh clean smell. Traffic pattern did not come clean

Report a concern   October 6, 2017 — Rated 9 out of 10 by V.B. Zerorez Indianapolis
What do you like about our products and services?

Looks great!


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