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based on 18279 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time and friendly and the job done right.
My carpet looks great and definitely looks like it did before we got our puppy and even smells better.
I will definitely use again and recommend to others!!!!!
pleased with the product and technicians. felt like the scheduling process was lacking. seemed very confused and communication did not reflect what was supposedly scheduled. would probably use you again, but would take more control of the scheduling.
Very effective methis
Not sure it can be done but my year old carpet still showed the most travelled path.
Very nice guy who cleaned our carpet-Matt. He is a hard friendly worker!
Took a lot of time to explain the process and took a lot of time cleaning the carpet. Did not give it a quick "once over" like other companies have done.
Water only option
Stain and traffic areas. Young man was very nice and helpful
The gentleman was very courteous and seemed very knowledgeable about his product. He worked very diligently and st this point my carpets look wonderful.
Thank you very much. This
Is my first time using Zerorez!' You were recently recommended to me by my daughter in law!
Great service excellent product!!
Matt was extremely helpful Me friendly.
Quick and professional.
I like the no chemicals...stains were removed..
My carpet looks brand new again and Andy came to my house did a great job and explained everything to me to a t. They company offered other services but wasn't pushy.
You always do a gra job.
The drying time was great compared to other carpet cleaners. Z
The cleaning products seemed to work well on our carpeted areas.
We will
Use you again
Justin did an excellent job! Very thorough the carpets look great !
Make the pet urine gallons more affordable - $75 for 3 scoops of powder (put into a gallon of water) is ridiculous. I paid the most I've ever paid for carpet cleaning .. $300 .. and I still smell pet urine in both rooms. I had 1-LR, 1-MBR and a small hallway cleaned. The carpet looks great .. no more stains .. but the $150 I paid for 2 gallons of the urine killer was a waste of money.
Quick service, chemical free cleaning, makes our carpet feel new again!
Heard great things on the radio about Zerorez so I tried them last year and was very happy. Used them again this year for carpets and some furniture and the tech, Justin, did a great job. When entering our home he immediately put shoe covers and asked if I had any problem areas that needed extra attention. We walked the areas to show him what areas were to be cleaned. He explained the process and then explained he would be doing the furniture first because they tend to take a little longer, then would clean the carpets. We had 2 chairs that hadn't been cleaned in 10 yrs and showed the normal dirty tracks on the arm rest and shirting. He really worked hard on the chairs and even though they didn't come out like brand new they were 100% better than before so we were pleased. Our neighbor came over because she saw the truck in our drive and asked when he had time if he would give her a quote, and I've had 2 other neighbors who asked if we were pleased with the results because they had been thinking about doing their carpet sometime. I gave Zerorex a great report because we have been very happy with the customer service and the quality of the workmanship.
Excellent service. My carpet looks great and Andre was very accommodating and professional. He had a caring attitude and wanted to make sure I was happy. I appreciated his phone call prior to coming to my home to let me know he was on his way. GREAT JOB!! I will certainly continue to use Zerorez and recommend you as I previously have to my friends. Thank you.
I have sent photos of the poorly cleaned areas of tile that remained in multiple places in my shower and on my tile floor. I shouldn't have had to clean after the technician left, especially after paying in excess of $200 for the service. We are very disappointed, and don't plan to call on Zerorez again.
Allow us to book a time earlier than 48 hours out.
No Oder no stiff crunch feel after dry
Tech was very nice and helpful
Our carpet is 12-15 years old and it looks new after being cleaned by Zerorez!
Your technician (Matt) was courteous, prompt and a very hard worker. I would ask for him again to do our work!
Very satisfied and pleased!
Quality of products and excellent and timely service.
Nothing. Keep it jp
Convenient and easy to work with