- Phone: 317-388-5141
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based on 18275 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used you twice; once in 2023 and again 2 weeks ago. Both times I asked the person doing the work to be careful and not damage or ding my painted white woodwork. The second time I even mentioned it to your scheduler, and asked her to note my request. Both times after the work was done and the worker left, I found 8 dings to my woodwork and the second time dings on my painted fireplace. I called and talked to a person at Zerorez who apologized, and asked if I would talk to a manager. I said yes. It has been about 2 weeks and I have not been contacted.
Excellent guidance on how to deal with dog urine and then having the tools to do a deep extraction.
Consistent, dependable service. Great cleaning. Polite workers. Easy set-up. Fair price.
Tech was extremely pleasant and great to work with
The results were great and the technician, Kenny, was professional and knowledgeable.
Prompt and very good job! Will use again
Prompt. Professional. Friendly. Clean.
Did a good job.
The gentleman who cleaned my carpets was friendly, thourough (spelling?) carpet looks great)
We have used you in the past
and we’re happy to report we are
very pleased w/the latest clean.
Your technition was great!
Tkx. Name removed
Fast and thorough
I've used the service twice. The first was scheduled by phone the second on line.. in both cases I was told that it was actually more expensive. This puts both the customer and the workers in an awkward position when they come to do the work. In essence, the quotes are a bait and switch.
You require area rugs to be taken off site to be cleaned which is understandable but the delivery fee is excessive and prohibitive.
This is too bad as the cleaning was done well.
Did a great job explained everything to me as to what he would be doing I would definitely have him back
Clean and no residue as they say. Techs always nice.
Todo todo muy bien muchas gracias💯
Employees are curious and do good work.
Explaining the process of cleaning the carpet
Quick, convenient, easy process. Employee was very courtious and did a great job.
The technician left dirty hand and finger prints on the wall and ceiling near just about every register he touched. The technician also left the sticky paper cover on one of the registers. I had to give him shoe covers as he did not have any in the truck.
Standing by your service guarantee.
The technician was awesome! He was really friendly, thorough and helpful. This is the cleanest my carpets have ever been. He did a marvelous job!
Professional and great job.
The person told me exactly what he was doing and it didn’t take long and the best part was the carpet was dry in a short amount of time
They were able to come early and called ahead to make sure it was ok. They were very courteous and competent. From the pictures they took, it looked like they did a great job. I would definitely book ZeroRez again.
The technician was incredibly friendly, prompt, and courteous! The company was very reasonably priced and did an excellent job cleaning out old stains from the carpet--even paint stains on the stairwell
On time, trustworthy technicians
Quick and easy to make an appointment.
He was very helpful and did a great job
Seem to work well, and Tech was very nice and timely.
The Zerorez technition was super nice. He also explained different services to help us determine what we needed. He did a great job and the carpets look great! We were very happy with the result!!
Safe for small kids and pets