Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 21, 2017 — Rated 9 out of 10 by L.H. Zerorez Indianapolis
What do you like about our products and services?

I like the chemical free and fast drying method used by Zerorez

Report a concern   November 21, 2017 — Rated 10 out of 10 by D.S. Zerorez Indianapolis
What do you like about our products and services?

A much healthier option for the family

Report a concern   November 21, 2017 — Rated 0 out of 10 by W.J. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

You need to do what you told me what would be done. A $50 check was to be mailed to me on November 14. To date it has not been received. The technician said the office would call. That has not been done either.

Report a concern   November 21, 2017 — Rated 10 out of 10 by P.W. Zerorez Indianapolis
What do you like about our products and services?

Carpet was clean and looked very good. No strong chemical odor. Service tech was very knowledgeable and professional. Got right to work, even showed up early after calling. My carpet is 10 years old and hasn't looked this good in years.

Report a concern   November 20, 2017 — Rated 10 out of 10 by M.L. Zerorez Indianapolis
What do you like about our products and services?

Jamal was concise with his explanation, and precise with his work. I want him to specifically work on my families houses. He was awesome.

Report a concern   November 19, 2017 — Rated 10 out of 10 by K.T. Zerorez Indianapolis
What do you like about our products and services?

I am MORE than pleased with Zerorez! Zac was very nice and professional. He went over the carpet with more than one pass especially in the heavy traffic areas. The other company I used went over once to clean and once to rinse. He told me he pulled a lot of soap residue and I can believe it. My 14 yr old carpet has never looked better. I had children crawling on my floors during Thanksgiving and felt very comfortable knowing how clean my carpets were. I will DEFINITELY hire them again and ask for Zac.

Report a concern   November 19, 2017 — Rated 10 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

I think your product, and your technician were by far better than I could ever have hoped for, the carpets look like brand new when you folks were finished. We had just bought this home and wanted to have the carpets cleaned before we moved in.
I am so glad we had you zero res come out and clean it. I was amazed how much hair and dirt they got out carpet, that "looked "clean !!
Our technician was extremely polite and knowledgeable, he went out of his way to make sure that we were happy with everything he done!
Zero Res has made our family , New life long customers !!! We will be having them out twice a year for now on ! If you want your carpet clean and know it's clean....... you better call Zero Res !!

Report a concern   November 19, 2017 — Rated 10 out of 10 by M.N. Zerorez Indianapolis
What do you like about our products and services?

My carpets look and feel great! They seem to stay that way longer too

Report a concern   November 19, 2017 — Rated 10 out of 10 by N.P. Zerorez Indianapolis
What do you like about our products and services?

The service was top notch! Kevin was very professional and informative. He did a great job. I was impressed with the whole cleaning process - I didn't even realize how dirty my carpets were!

Report a concern   November 19, 2017 — Rated 10 out of 10 by M.F. Zerorez Indianapolis
What do you like about our products and services?

Will was great!!!

Report a concern   November 19, 2017 — Rated 10 out of 10 by E.K. Zerorez Indianapolis
What do you like about our products and services?

The technician was quick and very courteous. Thank you!

Report a concern   November 19, 2017 — Rated 10 out of 10 by K.G. Zerorez Indianapolis
What do you like about our products and services?

When Andy came in he was polite courteous and very thorough in his job, had it done in a timely manner, explained everything in detail. Thank you for a wonderful job Andy.

Report a concern   November 19, 2017 — Rated 8 out of 10 by L.S. Zerorez Indianapolis
What could we do to improve?

The guys who came was very nice and did a good job. I was disappointed though that he never brought up the special to get the spot cleaner when donating canned food. I meant to do that, and it was never mentioned. He also didn't mention anything at all about protection treatment.

Report a concern   November 19, 2017 — Rated 10 out of 10 by K.F. Zerorez Indianapolis
What do you like about our products and services?

Kevin was very courteous & professional. He explained everything he was going to do & our carpets look great!

Report a concern   November 19, 2017 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

The carpet looks great and the technician gave excellent customer service!

Report a concern   November 18, 2017 — Rated 10 out of 10 by J.K. Zerorez Indianapolis
What do you like about our products and services?

We like the service and the products used. Your technicians are very polite.

Report a concern   November 18, 2017 — Rated 10 out of 10 by R.B. Zerorez Indianapolis
What do you like about our products and services?

Our carpet has not looked as clean in the last 19 years. The technician, Matt Fielder, was very professional in his explanations and workmanship. He was very willing to help move a few pieces of furniture, so cleaning could be done. Also, he was very careful not to damage any corners of the walls.

Report a concern   November 18, 2017 — Rated 10 out of 10 by L.H. Zerorez Indianapolis
What do you like about our products and services?

No residue

Report a concern   November 18, 2017 — Rated 10 out of 10 by L.B. Zerorez Indianapolis
What do you like about our products and services?

Very nice young man that cleaned our carpets! Very prompt and professional!

Report a concern   November 18, 2017 — Rated 7 out of 10 by S.W. Zerorez Indianapolis
What could we do to improve?

There were some stains that weren't taken out, and it seems like Stanley Steamer always can get our stains out.

Report a concern   November 18, 2017 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Andy came back to do my carpets, VERY PROFESSIONAL, explained everything he did.

Report a concern   November 18, 2017 — Rated 10 out of 10 by E.H. Zerorez Indianapolis
What do you like about our products and services?

No pushy sells professional prompt

Report a concern   November 18, 2017 — Rated 10 out of 10 by B.S. Zerorez Indianapolis
What do you like about our products and services?

Quick, clean and the tech was very helpful and knowledgeable.

Report a concern   November 17, 2017 — Rated 9 out of 10 by S.T. Zerorez Indianapolis
What do you like about our products and services?

All stains and dirt are gone and no harsh chemicals.

Report a concern   November 17, 2017 — Rated 10 out of 10 by J.K. Zerorez Indianapolis
What do you like about our products and services?

Extremely professional & very efficient service person. Will definitely use again.

Report a concern   November 17, 2017 — Rated 9 out of 10 by J.F. Zerorez Indianapolis
What do you like about our products and services?

Great job

Report a concern   November 17, 2017 — Rated 6 out of 10 by N.K. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Did not realize carpets would be as damp as they were.

Report a concern   November 17, 2017 — Rated 10 out of 10 by D.P. Zerorez Indianapolis
What do you like about our products and services?

Process removed spots and stains that we thought would never come out.

Report a concern   November 17, 2017 — Rated 10 out of 10 by J.J. Zerorez Indianapolis
What do you like about our products and services?

Smells very good and service was wonderful!

Report a concern   November 16, 2017 — Rated 10 out of 10 by N.M. Zerorez Indianapolis
What do you like about our products and services?

The service was exceptional, Kevin was our tech. Polite, friendly and knowledgeable.


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