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based on 18279 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No harsh chemicals, friendly, on time & quick drying time.
Andre Drane was very knowledgeable, efficient, and hard-working. He explained what he was doing thoroughly and answered all questions posed to him. He tested a small section of the tile floor to ensure it would be properly cleaned. Several cleaning services in the past have cleaned the floor, but none as thoroughly as Andre. It saved me hours of scrubbing on my hands and knees. I was especially impressed with the care he took to avoid damage to our belongings. He represents Zerorez very well.
This fellow was very nice and afficient. Could have explained the process better.
Polite tech, good results, no residue
Very polite employee.
Cleaning charge for area rugs is ridiculous. I spent more money cleaning area rugs than I would have spent to clean 3 full rooms. I would never recommend zerorez for area rugs
Great customer service. Good job cleaning.
on time . great customer service. Good cleaning
I received a call ahead and the specialist arrived within the time frame. He explained the way their cleaning system worked. He was professional throughout the visit.
Technician arrived on time. Covered his shoes. Checked thru the house to plan his attack. Paid attention to areas of our concern. As promised, carpets were dry enough in the evening to move some important furniture pieces in place.
I have already heard two of my neighbors say they would call Zerorez when they are ready for carpet cleaning.
Thank you Zerorez!
The tech who did our cleaning was very professional, and the carpet looks great! We will definitely use Zerorez for future carpet cleaning, as well as some tile cleaning we need to have done soon.
I like the safe cleaning process. I think it's a good value and I was happy with the results!
I love my clean carpets. Eric was awesome to work with.
Service was quick and the carpets look great!
Andre Drane cleaned two upholstered chairs and the tile in our bathroom. There were a couple of rather large stains on one of the chairs and he was able to remove them. He always used the covers on the shoes which I did appreciate. I thought he did a very thorough job and he explained the process before starting. I have used your service to have our carpet cleaned in the past and I always recommend you when anyone asks.
Very efficient, no smell, and great job!
carpet cleaned up well and it was WAY less wet than Stanley Steamers.
Andre was very thorough and did a great job. The carpets look like new.
Service person, Eric, was very polite and considerate. He did a good job.
Pretreatment worked fine.
The carpets took at least 24 hours to dry. The fans only run while they are finishing other rooms, not long enough to make a lot of difference. It may not take any longer than other cleaners, but not shorter either.
The Gentleman that did our carpets was very pleasant, helpful and did a great job!
I am happy. The servicemen protected my corners, other carpets and furnishings. I love that the carpets were not left wet and there was no chemical smell...zero res!
Excellent personnel
Staff was respectful to us and our home. He well dressed and did am excellent job. We appreciate professional performance and top quality work. Thanks.
Like the fact that my carpets and furniture is not soppy wet when you are done with the cleanings.
Love Zerorez! Carpets look great. Even a carpeted area that is older carpet looks really nice. The service techs were terrific too!
Be on time you 3 hrs late with no call.
Zerorez did a fine job of cleaning our carpets. The company showed up on time to clean the carpets. Good communication before and after the carpet cleaning. I did fill out a google review that was very favorable.
Full explanation of the work to be done and the work that was done. The care that was taken around my home and furniture. The professional attitude. The results of the cleaning.
Very efficient. On time and explained everything when they arrived. Charges were exactly as quoted.
I didn't stick around for the work, but the carpets turned out even better than I hoped.