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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No residue solution, quicker to dry, high service level from technicians
I like not having a filmy residue after the cleaning. The carpet seems to stay clean longer.
ZeroRes cleans up stains I thought would never come up!
WE loved how all the stains came out and our carpets were soft and plush, not crunchy!
Polite, knowledgeable and efficient. Did a great job and Thomas was someone I would welcome back into my home.
On time
Easy to understand pricing
Professional cleaners
Spot removers
You actually got my carpets clean. With kids and dogs they needed a lot of work. It was awesome to see them go back to what they looked like before we moved in. Thanks
My husband and I are very pleased with the service. The technician is very thorough, and thoughtful to be careful in our home. The carpeting and upholstery looked so much better after the cleaning. We also are impressed with the cleaning process.
Service is fine & employees are fantastic. I called as a follow up from a previous cleaning. This time, I needed help having pet urine extracted. The pet urine has not dissipated.
On time and helpful. Great service with friendly technicians. Very effective process!!!
You are very informative about your services so I knew just what to expect. Everyone was very polite and knowledgeable. My carpets look great!
The tech was very professional and explained things very well. Our carpets look so much better!
Technician Will was very thorough and efficient. Carpets look amazing and no chemical residue!! Love it!
Incredible job cleaning carpets on newly purchased home. The carpets were much dirtier than we thought. Carpets cleaned up so much better than we anticipated. I will have Zerorez clean our carpets when they need it again.
The work was done as stated and the employee was a hard worker, timely and friendly but I was disappointed that the result of the cleaning did nearly nothing to clean up the high traffic area.
Carpets came out very clean, Zach was excellent and courteous. It didn't take long to complete my carpets.
The cleaning process itself.
No crunchy residue like I have experienced in the past.
Next day spots apeared that didn’t exist before carpets were cleaned
Service guy was very friendly and helpful with service
Matt did a great job and our carpets look great and dried quickly too.
Not only were my carpets cleaned very well, the gentleman who came called me ahead of time (which was good, I was his first appointment, 8 am!), warned me about having to keep the door cracked, which would make the house cool, wore his booties, cleaned everything very well, and was very professional. No irritations about the customer service, cleaning job - nothing!
Great experience. Technician was knowledgeable, polite and friendly. Felt very comfortable that he was doing a good job and my carpet looks great!
Beautiful result
I was supposed to receive a call letting me know my appointment window but never got one. I had to call twice to find out my time slot was between 3pm and 6pm. I ended up getting a call around 5:15pm letting me know you guys were running behind but would be coming. The tech arrived just before 6pm which was fine but was noticeably aggravated about his day and used some language i didn't care for. I'm just glad my kids didn't hear him. He apologized for being behind and for the language. The cleaning itself went great, he was fast and did a very good job. Overall I was somewhat letdown because I've only heard great things about your company and staff.
No residue on the carpets.
The cleaning tech arrived in a timely manner, was polite, dressed properly & asked what questions I had.
You were prompt, clean and very helpful
I had to ask if the rep would go under the dining room table, which he then did. Find a way so the outside door does not have to be 80% open for the hoses. It was quite cool and furnace did double duty,
It works!! Amazing results....carpet looks like new!!

Our technician did a great job!