Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18279 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 16, 2017 — Rated 10 out of 10 by K.B. Zerorez Indianapolis
What do you like about our products and services?

Great stain removal. Came back for a second application to resolve pet odor issues

Report a concern   August 16, 2017 — Rated 10 out of 10 by A.C.L.S. Zerorez Indianapolis
What do you like about our products and services?

I think you always leave my carpets clean and smelling so good.

Report a concern   August 16, 2017 — Rated 10 out of 10 by V.F. Zerorez Indianapolis
What do you like about our products and services?

Easy online scheduling. When contacted answered all our questions. Was prompt and on time. Friendly and courteous service person. My only concern was my husband having to move heavy furniture. We are senior citizens and he has arthritis in his shoulders. Moving couches and recliners inflamed his shoulders. The last time we used Zerorez I thought the person was more helpful moving furniture. Just a suggestion for elderly clients. Also a senior discount would be nice, too.

Report a concern   August 16, 2017 — Rated 10 out of 10 by M.D. Zerorez Indianapolis
What do you like about our products and services?

Technician was wonderful!

Report a concern   August 16, 2017 — Rated 9 out of 10 by C.K. Zerorez Indianapolis
What do you like about our products and services?

The gentleman that cleaned my carpet was very pleasant and helpful. I was surprised when he said that he came to do the work right away. I had only asked for an estimate. I always get at least 2 bids whenever I buy or use a product. Your bid was the second one. I decided to have the cleaning done by your representative. I am going to call you today. There is an area in my master bedroom needs a better job of cleaning. Thank you for your inquiry today.

Report a concern   August 16, 2017 — Rated 6 out of 10 by R.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

There were some areas that I thought would be spot treated better.

Report a concern   August 15, 2017 — Rated 10 out of 10 by C.P. Zerorez Indianapolis
What do you like about our products and services?

Steve did a great job and was very personable. I highly recommend zerorez and will continue to use them.

Report a concern   August 15, 2017 — Rated 10 out of 10 by L.H. Zerorez Indianapolis
What do you like about our products and services?

Professional, efficient, reasonable prices and carpet always looks great when they clean it!

Report a concern   August 14, 2017 — Rated 10 out of 10 by L.H. Zerorez Indianapolis
What do you like about our products and services?

We were very satisfied with the cleaning method and results and the gentleman who did the work was exceptional - thank you - as a very satisfied customer!

Report a concern   August 14, 2017 — Rated 10 out of 10 by J.L. Zerorez Indianapolis
What do you like about our products and services?

Showed up when promised, great service on some really old carpet! Tech that came was professional and personable. Thanks!!

Report a concern   August 14, 2017 — Rated 10 out of 10 by A.S. Zerorez Indianapolis
What do you like about our products and services?

The technician was very knowledgeable and very quick. The carpet looks great and I was so happy to not have to worry about horrible chemicals.

Report a concern   August 14, 2017 — Rated 10 out of 10 by J.F. Zerorez Indianapolis
What do you like about our products and services?

Steve was very attentive to my pet spots and gave great advice.

Report a concern   August 14, 2017 — Rated 10 out of 10 by J.G. Zerorez Indianapolis
What do you like about our products and services?

Loved the whole experience. Carpet seriously looks brand new again! It feels great, too - not crunchy, or sticky like carpet companies that use traditional detergent. The service tech was really nice and easy to work with.

Report a concern   August 14, 2017 — Rated 8 out of 10 by Y.S. Zerorez Indianapolis
What could we do to improve?

You guys did a great Job!!

Report a concern   August 14, 2017 — Rated 9 out of 10 by B.G. Zerorez Indianapolis
What do you like about our products and services?

Very courteous and competent service tech.
He did a great job and the price was reasonable.

Report a concern   August 14, 2017 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

The technician was very informative and considerate.
Our carpets turned out clean and we will recommend your service to others.

Report a concern   August 14, 2017 — Rated 10 out of 10 by V.T. Zerorez Indianapolis
What do you like about our products and services?

How clean the carpet is and no residue feel on your feet.

Report a concern   August 13, 2017 — Rated 10 out of 10 by C.T. Zerorez Indianapolis
What do you like about our products and services?

No chemicals!

Report a concern   August 13, 2017 — Rated 10 out of 10 by R.K. Zerorez Indianapolis
What do you like about our products and services?

The work on our carpets was done fast and dried fast. The price was right and they look great!

Report a concern   August 13, 2017 — Rated 8 out of 10 by S.L. Zerorez Indianapolis
What could we do to improve?

Was a little disappointed I had to request couch and chair to be pulled out to clean under them. He did not move anything in the other 3 rooms....even dining room chairs. Other than that, very happy with results.

Report a concern   August 13, 2017 — Rated 10 out of 10 by P.F. Zerorez Indianapolis
What do you like about our products and services?

The carpet is very clean and Matt was very polite and told me everything that he was doing. I have never had my carpet raked before and the thickness seems to be back.

Report a concern   August 13, 2017 — Rated 10 out of 10 by L.W. Zerorez Indianapolis
What do you like about our products and services?

My carpets smelled fresh and looked almost new after being cleaned. The service was quick also.

Report a concern   August 12, 2017 — Rated 10 out of 10 by M.H. Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule, good at follow up, fast and clean process.

Report a concern   August 12, 2017 — Rated 10 out of 10 by J.G. Zerorez Indianapolis
What do you like about our products and services?

The tech was very knowledgeable and did a great job on our carpet.

Report a concern   August 12, 2017 — Rated 9 out of 10 by B.H. Zerorez Indianapolis
What do you like about our products and services?

Looks great!

Report a concern   August 11, 2017 — Rated 10 out of 10 by J.A. Zerorez Indianapolis
What do you like about our products and services?

Professional, odor free, and carpets dried quickly.

Report a concern   August 11, 2017 — Rated 10 out of 10 by M.K. Zerorez Indianapolis
What do you like about our products and services?

The technician was very professional and helpful with the questions that were asked.

Report a concern   August 11, 2017 — Rated 10 out of 10 by K.H. Zerorez Indianapolis
What do you like about our products and services?

Scheduling very efficient and easy online. Reminder phone calls helpful and not annoying. Technician Andy SUPER nice, knowledgeable and did a nice job on my very old dirty carpet. I was not expecting miracles and was pleasantly surprised by end results. It did however take MUCH longer to dry than told. Service on Wednesday and still waiting on some areas to dry on Friday. Could be because he had to work hard on some areas! Overall very pleased!

Report a concern   August 11, 2017 — Rated 10 out of 10 by J.D. Zerorez Indianapolis
What do you like about our products and services?

Your technician was friendly, efficient, and respectful of our property. He explained the process and we did a walk through after he was done. We will always call you when we need our carpets cleaned.

Report a concern   August 11, 2017 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

We called and were able to get an appointment very quickly. Your reminder call was helpful, your tech called and arrived in about 15 minutes. He got straight to work and was very professional. He did an amazing job on our carpet, it looks even better than we imagine.


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