- Phone: 317-388-5141
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based on 18279 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I think you always leave my carpets clean and smelling so good.
Easy online scheduling. When contacted answered all our questions. Was prompt and on time. Friendly and courteous service person. My only concern was my husband having to move heavy furniture. We are senior citizens and he has arthritis in his shoulders. Moving couches and recliners inflamed his shoulders. The last time we used Zerorez I thought the person was more helpful moving furniture. Just a suggestion for elderly clients. Also a senior discount would be nice, too.
Technician was wonderful!
The gentleman that cleaned my carpet was very pleasant and helpful. I was surprised when he said that he came to do the work right away. I had only asked for an estimate. I always get at least 2 bids whenever I buy or use a product. Your bid was the second one. I decided to have the cleaning done by your representative. I am going to call you today. There is an area in my master bedroom needs a better job of cleaning. Thank you for your inquiry today.
There were some areas that I thought would be spot treated better.
Steve did a great job and was very personable. I highly recommend zerorez and will continue to use them.
Professional, efficient, reasonable prices and carpet always looks great when they clean it!
We were very satisfied with the cleaning method and results and the gentleman who did the work was exceptional - thank you - as a very satisfied customer!
Showed up when promised, great service on some really old carpet! Tech that came was professional and personable. Thanks!!
The technician was very knowledgeable and very quick. The carpet looks great and I was so happy to not have to worry about horrible chemicals.
Steve was very attentive to my pet spots and gave great advice.
Loved the whole experience. Carpet seriously looks brand new again! It feels great, too - not crunchy, or sticky like carpet companies that use traditional detergent. The service tech was really nice and easy to work with.
You guys did a great Job!!
Very courteous and competent service tech.
He did a great job and the price was reasonable.
The technician was very informative and considerate.
Our carpets turned out clean and we will recommend your service to others.
How clean the carpet is and no residue feel on your feet.
No chemicals!
The work on our carpets was done fast and dried fast. The price was right and they look great!
Was a little disappointed I had to request couch and chair to be pulled out to clean under them. He did not move anything in the other 3 rooms....even dining room chairs. Other than that, very happy with results.
The carpet is very clean and Matt was very polite and told me everything that he was doing. I have never had my carpet raked before and the thickness seems to be back.
My carpets smelled fresh and looked almost new after being cleaned. The service was quick also.
Easy to schedule, good at follow up, fast and clean process.
The tech was very knowledgeable and did a great job on our carpet.
Looks great!
Professional, odor free, and carpets dried quickly.
The technician was very professional and helpful with the questions that were asked.
Scheduling very efficient and easy online. Reminder phone calls helpful and not annoying. Technician Andy SUPER nice, knowledgeable and did a nice job on my very old dirty carpet. I was not expecting miracles and was pleasantly surprised by end results. It did however take MUCH longer to dry than told. Service on Wednesday and still waiting on some areas to dry on Friday. Could be because he had to work hard on some areas! Overall very pleased!
Your technician was friendly, efficient, and respectful of our property. He explained the process and we did a walk through after he was done. We will always call you when we need our carpets cleaned.
We called and were able to get an appointment very quickly. Your reminder call was helpful, your tech called and arrived in about 15 minutes. He got straight to work and was very professional. He did an amazing job on our carpet, it looks even better than we imagine.

Great stain removal. Came back for a second application to resolve pet odor issues