Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 8, 2017 — Rated 10 out of 10 by T.C. Zerorez Indianapolis
What do you like about our products and services?

Very professional staff! Results exceed our expectations!!

Will recommend.

Thanks, First name removed

Report a concern   December 8, 2017 — Rated 9 out of 10 by D.B. Zerorez Indianapolis
What do you like about our products and services?

We heard about you all from Deb at WFMS .
Quick service and good people to come and clean carpets

Report a concern   December 8, 2017 — Rated 8 out of 10 by M.V. Zerorez Indianapolis
What could we do to improve?

Although my carpet looks great it is not as soft as it was before the cleaning. The service person was efficient and nice.

Report a concern   December 8, 2017 — Rated 10 out of 10 by C.O.B. Zerorez Indianapolis
What do you like about our products and services?

Great technician... clean.. quick!

Report a concern   December 7, 2017 — Rated 9 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

Jeffery was very professional and took time to explain the cleaning process to me. He made good recommendations to me and I am very pleased with the results!

Report a concern   December 7, 2017 — Rated 10 out of 10 by R.S. Zerorez Indianapolis
What do you like about our products and services?

Quick service carpets look fantastic

Report a concern   December 7, 2017 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

your product worked very well and I was elated with the results. The technician, Zack, was very professional. He explained the process and was committed to doing an excellent job!!

Report a concern   December 7, 2017 — Rated 10 out of 10 by D.S. Zerorez Indianapolis
What do you like about our products and services?

Tech was awesome and the results better than I expected!

Report a concern   December 7, 2017 — Rated 9 out of 10 by E.H. Zerorez Indianapolis
What do you like about our products and services?

Thomas was extremely courteous.

Report a concern   December 7, 2017 — Rated 10 out of 10 by H.W. Zerorez Indianapolis
What do you like about our products and services?

Amazing customer service from Erik. Very kind, respectful, thorough, and professional :) will definitely request him again!

Report a concern   December 7, 2017 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

It’s clean and efficient

Report a concern   December 7, 2017 — Rated 10 out of 10 by A.R. Zerorez Indianapolis
What do you like about our products and services?

Erik worked hard to get out stains where possible. The whole house had a good clean smell when he were finished.

Report a concern   December 6, 2017 — Rated 10 out of 10 by S.D.G. Zerorez Indianapolis
What do you like about our products and services?

Andy was awesome at explaining realistic expectations and did a great job. I will definitely ask for him in the future.

Report a concern   December 6, 2017 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

Rapid response in coming out to treat stain.

Report a concern   December 6, 2017 — Rated 10 out of 10 by C.D. Zerorez Indianapolis
What do you like about our products and services?

Chemical free.

Report a concern   December 6, 2017 — Rated 6 out of 10 by K.K. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

It took over 2 weeks to get my quote back and I had to call to request it. Once I got the quote scheduling was pretty quick.

Report a concern   December 5, 2017 — Rated 10 out of 10 by G.A. Zerorez Indianapolis
What do you like about our products and services?

Tevin was punctual, honest, thourough, and very helpful!

Report a concern   December 5, 2017 — Rated 9 out of 10 by S.M. Zerorez Indianapolis
What do you like about our products and services?

The fact that there are no chemicals.
No strong odors!
Those are the biggies!

Report a concern   December 5, 2017 — Rated 10 out of 10 by A.M. Zerorez Indianapolis
What do you like about our products and services?

By far and a way the best carpet cleaning service we have ever had. Thank you so much! Will definitely recommend Zerorez. Our carpets have never looked better.

Report a concern   December 5, 2017 — Rated 8 out of 10 by J.L. Zerorez Indianapolis
What could we do to improve?

It was $55 for a tiny entry way to clean some tile. It was great that the technician was able to do it without being scheduled. But if I would have known the price, I would have skipped.

Report a concern   December 5, 2017 — Rated 10 out of 10 by M.Q. Zerorez Indianapolis
What do you like about our products and services?

Prompt courteous and efficient.

Report a concern   December 4, 2017 — Rated 9 out of 10 by C.R. Zerorez Indianapolis
What do you like about our products and services?

It was fast and my house smells better

Report a concern   December 4, 2017 — Rated 0 out of 10 by A.J. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I would appreciate a call from the owner on my experience! Unsatisfied is an understatement.

Report a concern   December 4, 2017 — Rated 10 out of 10 by K.R. Zerorez Indianapolis
What do you like about our products and services?

Professional, was able to book an appointment quickly. No chemical smell. Carpets turned out great!

Report a concern   December 3, 2017 — Rated 10 out of 10 by R.M. Zerorez Indianapolis
What do you like about our products and services?

Great clean , fast and customer sentative service

Report a concern   December 3, 2017 — Rated 6 out of 10 by R.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Hi. There were several spots that remained on the seats of my van. I was able to clean those up with simple green. Also, I thought the tech would have shown me the dirty water. Other than that, was pleased overall

Report a concern   December 3, 2017 — Rated 10 out of 10 by C.A. Zerorez Indianapolis
What do you like about our products and services?

Fast andt Very professional!. Our house smells so clean! I will definitely use Zero Rez again.

Report a concern   December 3, 2017 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

We were so thrilled to have had Matt in our home a few days ago.
He made Zero Rez shine like a star in the carpet cleaning business! Lucky are we to have had him make our carpet look brand new! He is your shining star! So many thanks for a job so well done! Jim and Cynthia Last name removed

Report a concern   December 3, 2017 — Rated 10 out of 10 by B.W. Zerorez Indianapolis
What do you like about our products and services?

My carpet looks great. Spots are gone.

Report a concern   December 3, 2017 — Rated 10 out of 10 by A.V. Zerorez Indianapolis
What do you like about our products and services?

I heard about ZeroRez many times while listening to the Chicks on the Right radio show and decided to give it try. The process to schedule was easy and convenient - I loved the online scheduling and service selection. Not only did I receive an email confirmation but a phone confirmation too. Our technician, Andy called to say he was on his way so I knew exactly when he would arrive, Andy was very pleasant, explained the services well and worked really hard at cleaning the couch, the living room floor in addition to steam cleaning the slate kitchen floor. Everything turned out great. I would highly recommend your company and Andy to anyone.

Thank you


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