- Phone: 317-388-5141
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based on 18280 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very professional and courteous. He was also very knowledgeable about your process and very concerned about my satisfaction. The carpet although over 14 years old looks great.
Quick service, very efficient, all carpets and upholstery looked great!
On original visit carpet was stripped throughout the house. You came back and redid it but I still have some strips. I would not recommend your services.
Like the fact that you don't soak the carpet, and that it doesn't take so long to dry. Your technicians are trained to listen to the homeowner and aim to please. They will go back over an area if asked.
I have had your company before and was very pleased, therefore I called again this year.
Thank you for your continued good service
Everything
No chemicals. Service technician was excellent. Carpets looked and smelled great following service.
Everything was explained thoroughly and I was talked to about everything.
Andre, the technician, was fine.
Service was scheduled from 3 to 6 p.m. A little before 6 p.m., a rep called to ask if we were ready to schedule our next service. WELL. The tech had not yet arrived; let alone finish cleaning the carpets.
The rep called and learned the tech was still at the previous job. We were told that the tech would call us when he was on the way. WELL. The tech did not call, but rang our door bell AFTER 6 p.m.
At that hour, the lighting in the home was less than desirable.
Not likely to use you again AND will tell others about the unacceptable experience.
Environment friendly chemicals
Thoroughness in cleaning
Friendly
It looks like a new carpet!!!
It did not clean my carpets brought everything stain to surface. I had to have the redone by professional carpet cleaner.
Appreciate the call ahead arrival and the professionalism of the representative who arrives.
As someone who works from home, a clean-looking carpet and fresh-smelling home is essential! So you can imagine my concern when a visiting dog thought our carpet in a couple of rooms was for his indoor use. Zerorez put us on their schedule, came right out and lifted the pet stains and order! Zerorez made our carpet good as new!
We recommend Zerorez to all our friends and family because they are the BEST!
We were very pleased with our carpet when you were done. We will use you again if needed. Very pleased with the young man that was here. Thank You
Friendly associates
The cleaning technology no soap
prompt service, professional staff!
offer more deals or lower prices. thanks
I sent you an email when you sent the first request and no one ever got back to me.
The gentleman that cleaned my carpets was very polite and considerate and worked hard to make sure stains were gone. Carpets look great and will use zerorez again.
My carpets feel clean and soft again. They smell great, and all stains are gone. The Zerorez employee who treated our carpets was professional, polite and did an excellent job.
They did exactly what they said they would do. Very nice tech and did a great job
Friendly service and very thorough cleaning:)
I chose Zerorez because of the "no chemicals" cleaning process.
Andre (sp. ?) did a great job--took his time and was very thorough. I am pleased w/ the outcome.
I would prefer if my carpet was drier when the tech left.
GREAT SERVICE
We liked the fact that you do not use soap to wash the carpet and there was not residue from it. Also your technician was very friendly and efficientI
I was very pleased with the looks of my carpets after the cleaning. Andy was the cleaner and he really did an unusually great job.
Jamal did an extra great job! We will request him in the future! Carpet and couch both looked good.
Love how long carpet stays clean with Zerorez
Outstanding, very professional, and very friendly service!

Non toxic, easy to schedule