Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18280 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 21, 2017 — Rated 10 out of 10 by M.Z. Zerorez Indianapolis
What do you like about our products and services?

Our carpet turned out really good. The tech did a great job!

Report a concern   September 21, 2017 — Rated 10 out of 10 by K.S. Zerorez Indianapolis
What do you like about our products and services?

The carpets dried quickly! You were able to schedule carpet cleaning in a timely manner ! The representative from your company was polite and on time .

Report a concern   September 21, 2017 — Rated 0 out of 10 by T.F. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

WE HAD OUR 3 BEDROOMS AND HALLWAY CLEANED. WE WERE PLEASED WITH THE CLEANING OF ONE BEDROOM AND VERY, VERY DISAPPOINTED WITH THE CLEANING OF THE OTHER TWO BEDROOMS. First name removed AND DENNA Last name removed

Report a concern   September 20, 2017 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

Very nice and professional

Report a concern   September 20, 2017 — Rated 7 out of 10 by R.O.M. Zerorez Indianapolis
What could we do to improve?

I was not as impressed by how the carpet turned out in comparison to reviews and advertisements. I feel you should be up front that high traffic areas do not get as clean.

Report a concern   September 20, 2017 — Rated 9 out of 10 by B.M. Zerorez Indianapolis
What do you like about our products and services?

Prompt service, quality work, stabilized pricing

Report a concern   September 20, 2017 — Rated 10 out of 10 by G.S. Zerorez Indianapolis
What do you like about our products and services?

You guys are SO friendly and polite, and you do a great job! I fostered 5 kittens in one room and it smelled so badly like cats, and after Erik left it was like the kittens were never there! I love Zerorez!

Report a concern   September 20, 2017 — Rated 10 out of 10 by T.A. Zerorez Indianapolis
What do you like about our products and services?

Everything... How the carpet looks feels smells everything

Report a concern   September 19, 2017 — Rated 10 out of 10 by L.S. Zerorez Indianapolis
What do you like about our products and services?

Carpets are mostly dry, have no strange smells or fragrance, and technicians are thorough.

Report a concern   September 19, 2017 — Rated 10 out of 10 by D.P. Zerorez Indianapolis
What do you like about our products and services?

Andre was very professional and made sure we understood the process before he began cleaning our carpets. He made sure we were satisfied with his service before he accepted payment and left our home. Zerorez exceeded our expectations and we will use this company again.

Report a concern   September 19, 2017 — Rated 10 out of 10 by J.W. Zerorez Indianapolis
What do you like about our products and services?

When I requested a second visit for a few spots that were missed, you promptly came out and offered to try again, and it worked, the spots came up. You were very willing to put forth additional effort, without excuses, and we really appreciated that. And the cleaning rep was very friendly and worked very diligently to make those stains come up. It also smelled amazing.

Report a concern   September 19, 2017 — Rated 10 out of 10 by C.D. Zerorez Indianapolis
What do you like about our products and services?

My tile and grout looked very clean after Zerorez cleaned it. Very happy with the end results.

Report a concern   September 18, 2017 — Rated 10 out of 10 by B.G. Zerorez Indianapolis
What do you like about our products and services?

I like that it is chemical free. My family has health issues, and it is a priority for me to reduce the amount of daily chemical exposure. This is the only option for carpet cleaners.

Report a concern   September 18, 2017 — Rated 10 out of 10 by T.K.P. Zerorez Indianapolis
What do you like about our products and services?

Environmental friendly

Report a concern   September 18, 2017 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

Service technician was friendly and very informative. Arrived on time.
Carpet was cleaned to my satisfaction.

Report a concern   September 17, 2017 — Rated 10 out of 10 by W.C. Zerorez Indianapolis
What do you like about our products and services?

I believe his name was Mike who came to our home this past week. He was pleasant and respectful as he worked diligently. He was able to get all the stains out of our family room carpet while thoroughly cleaning the entire areas of both rooms. I would highly recommend your company

Report a concern   September 17, 2017 — Rated 10 out of 10 by M.C. Zerorez Indianapolis
What do you like about our products and services?

Carpet looks clean. Seemed very thorough

Report a concern   September 16, 2017 — Rated 10 out of 10 by K.K. Zerorez Indianapolis
What do you like about our products and services?

I could not have gotten my carpet as clean as your company did. My cat & dag were no offended by the lemony smell.

Report a concern   September 16, 2017 — Rated 10 out of 10 by K.Y. Zerorez Indianapolis
What do you like about our products and services?

The man that cleaned the carpet (mike) was very friendly and knowledgeable! Everyone with the company was very pleasant to work with. The stains in my carpet are gone, and I like that they don't use soap to cause the stains to reappear. Pretty cool technology!

Report a concern   September 16, 2017 — Rated 10 out of 10 by N.M. Zerorez Indianapolis
What do you like about our products and services?

The carpeting looked very good when the technician was finished. He was very knowledgeable, explained all the options to me, and helped me select the best option for what I wanted to get done.

Report a concern   September 16, 2017 — Rated 10 out of 10 by L.U. Zerorez Indianapolis
What do you like about our products and services?

Andy & Tevin were extremely polite and professional. They thoroughly explained every process each step of the way and made recommendations. Andy talked with me about the type of carpet I have and what I might expect to see. Not only did they explain the difference between Zerorez and its competitors formula/process, but they were able to demonstrate it for me. My very old carpet looked amazing once they were finished. Would highly recommend Zerorez and Andy & Tevin. I will definitely have them out again.

Report a concern   September 16, 2017 — Rated 7 out of 10 by M.E. Zerorez Indianapolis
What could we do to improve?

Unfortunately, I did have some areas of residue that I had to take a wet-and-then-dry towel to on my white-tiled kitchen that were not noticeable until I walked around the room and saw the tile from a variety of angles and sunlight. The largest area was nice and white, but my small laundry room needed some scrub-brush-with-cleaner by me to whiten up a little of the grout in there. So, while most of the area was quite lovely, I did have to do some touch-up work at the end myself -- never the goal when one spends $300+.

The technician was extremely nice and worked hard to finish my job in a respectable amount of time, especially considering that I had dogs that needed to move around.

Report a concern   September 16, 2017 — Rated 10 out of 10 by B.G. Zerorez Indianapolis
What do you like about our products and services?

I appreciate that the cleaning products used are chemical free and safe for pets and children.

Report a concern   September 16, 2017 — Rated 10 out of 10 by A.W. Zerorez Indianapolis
What do you like about our products and services?

Mike did a thorough job at our house. He explained everything clearly and was amicable.

Report a concern   September 16, 2017 — Rated 8 out of 10 by D.M. Zerorez Indianapolis
What could we do to improve?

I had a complaint, Spoke with manager after about 12 minute I guess you might call it a debate which surprised me I have used the service twice before I had no time or reason to lie I feel I was treated very shabby . However someone came back to correct the problem. for a small fee which surprised me. Name removed.

Report a concern   September 16, 2017 — Rated 7 out of 10 by G.T. Zerorez Indianapolis
What could we do to improve?

It was a good cleaning, the guy was very nice, It looks fine. Seemed like it took a long time to dry but could have been the weather.

Report a concern   September 15, 2017 — Rated 9 out of 10 by J.B.I. Zerorez Indianapolis
What do you like about our products and services?

Nice job. On time efficient. great cleaning

Report a concern   September 15, 2017 — Rated 10 out of 10 by W.A. Zerorez Indianapolis
What do you like about our products and services?

Everyone with whom I spoke were very knowledgeable, well spoken, professional and friendly. The crew that provided the service were every bit as good.. They were on time, neat and professional in appearance. They explained the process very clearly and performed as expected. The carpets, quite old and in poor shape due to lack of care for years, looked much better than I had even hoped they would. Thank you all for a great job, well done.

Report a concern   September 15, 2017 — Rated 10 out of 10 by J.W. Zerorez Indianapolis
What do you like about our products and services?

Carpets look great!

Report a concern   September 15, 2017 — Rated 10 out of 10 by A.S. Zerorez Indianapolis
What do you like about our products and services?

Great service!!


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