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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
When Andy came in he was polite courteous and very thorough in his job, had it done in a timely manner, explained everything in detail. Thank you for a wonderful job Andy.
The guys who came was very nice and did a good job. I was disappointed though that he never brought up the special to get the spot cleaner when donating canned food. I meant to do that, and it was never mentioned. He also didn't mention anything at all about protection treatment.
Kevin was very courteous & professional. He explained everything he was going to do & our carpets look great!
The carpet looks great and the technician gave excellent customer service!
We like the service and the products used. Your technicians are very polite.
Our carpet has not looked as clean in the last 19 years. The technician, Matt Fielder, was very professional in his explanations and workmanship. He was very willing to help move a few pieces of furniture, so cleaning could be done. Also, he was very careful not to damage any corners of the walls.
No residue
Very nice young man that cleaned our carpets! Very prompt and professional!
There were some stains that weren't taken out, and it seems like Stanley Steamer always can get our stains out.
Andy came back to do my carpets, VERY PROFESSIONAL, explained everything he did.
No pushy sells professional prompt
Quick, clean and the tech was very helpful and knowledgeable.
All stains and dirt are gone and no harsh chemicals.
Extremely professional & very efficient service person. Will definitely use again.
Great job
Did not realize carpets would be as damp as they were.
Process removed spots and stains that we thought would never come out.
Smells very good and service was wonderful!
The service was exceptional, Kevin was our tech. Polite, friendly and knowledgeable.
Areas look and smell clean when done.
The staff is always helpful and pleasant. The service staff communicate are eager to assist with any and all issues we may have with our carpets. ZEROREZ is our go to service company for carpet cleaning.
The ability to do a great job of cleaning without leaving the carpet soaking. Did a great job of deep cleaning. The service man,Will, was super!
Will was great! Worked hard in getting carpet clean!
Put RUBBER on the cleaner heads so they DONT scratch and/or leave marks on WOOD or LEATHER furniture, or chip fireplace bricks!
Excellent service, thorough cleaning. Personable technician.
The representative is very knowledgeable and courteous. It is so wonderful that there is not a residue left on the carpets after cleaning them and they dry in half the time.
Thank you for your service that you provide.
Deborah Last name removed
First of Andy was the consummate professional!!! Personable, very excellent at his job, a great communicator!! I'm gong to request Andy to come and clean my home since the job done at my office was incredible, thank you for his ability to provide service on every level.
technician and process was very professional
The scheduling process is very cumbersome. Even when I called to talk to a person I was greeted with an automated service asking me to wait on the line.
The technician was quick and very courteous. Thank you!