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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
employee very professional and thorough
The carpet looks beautiful and dried quickly!
The cleaning does not over stretch the carpet. The service technician is professional and does not pressure you to buy extra services that you don’t want.
How fresh and clean the carpet is when done.
Great customer service but still spots remaining
The carpets look great and smell so fresh! Love that there are no chemicals to worry about.
Great job for a great price! Very professional carpet cleaning technician. No hard upset just presenting the facts. Give that guy two pats on the back and a bonus or a raise. Thank you!
I liked the follow-up from the online scheduling service. The technician arrived well within the specified time and was done promptly. There did not appear to be any residue left and the rugs dried very fast. The steps to my basement were filthy and now they are very clean. This will sound silly but my basement rugs seem very bright and fresh.
Great job. I was testing the product on my basement rugs. I plan to use ZeroRez again to clean my upstairs rooms and stairs to the second floor.
Thanks!
The carpet looks fantastic! Thanks for doing a great job!!
Did good job. Very professional.
The staff was wonderful to work with. I just didn't feel my carpet came as clean as I expected in the high traffic areas.
Ability to schedule in a short window. Courteous technician. Really good job cleaning the carpets.
The guy explain what he was going to do and wasn't in a hurry.
Loved how much time and care Erik put into our job. The product dried quickly and was very satisfied with the plush feel of the carpet when he finished. We had some deep pet stains and the Zerorez pet treatment worked wonders!
Thomas took great care not to damage anything and your “pre-clean” sweeper machine is amazing! I had swept all carpets first but what he still was able to get out of our carpets was unbelievable! I will highly recommend Zerorez.
Ease of scheduling online and call ahead notification. Knowledgeable technician without pressure of upsell.
Quick, efficient
Friendly prople
I like the idea of being of your products being soap free. I can def tell a difference afterwards. Employees are always very nice and efficient.
Our technician did a great job!
No residue solution, quicker to dry, high service level from technicians
I like not having a filmy residue after the cleaning. The carpet seems to stay clean longer.
ZeroRes cleans up stains I thought would never come up!
WE loved how all the stains came out and our carpets were soft and plush, not crunchy!
Polite, knowledgeable and efficient. Did a great job and Thomas was someone I would welcome back into my home.
On time
Easy to understand pricing
Professional cleaners
Spot removers
You actually got my carpets clean. With kids and dogs they needed a lot of work. It was awesome to see them go back to what they looked like before we moved in. Thanks
My husband and I are very pleased with the service. The technician is very thorough, and thoughtful to be careful in our home. The carpeting and upholstery looked so much better after the cleaning. We also are impressed with the cleaning process.
Service is fine & employees are fantastic. I called as a follow up from a previous cleaning. This time, I needed help having pet urine extracted. The pet urine has not dissipated.

My Father had not had his carpet cleaned for many years and is very pleased with how great they look after Mike cleaned them. Thank you, Mike, for a job well done!