- Phone: 317-388-5141
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based on 18450 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician emailed a list items he was supposed do of which only did about a fourth of the items. I told me that your system doesn’t use harsh chemicals in process, and asked me if I wanted my carpets cleaned or the “pet stains” removed, and wanted both. Also I have laminate wood in the entry of my home which butts to the carpet and he pulled a strip of molding up and didn’t not fix it and said he sent a message to his supervisors and have yet been contacted by anyone. Overall this a truly very bad experience with your company.
Thomas arrived punctually and explained what he would do. He didn't waste any time and did a fantastic job cleaning our rooms. The carpet is much cleaner than I expected and even some of the worn parts came out looking good. I liked the spray application on stained and spotted areas he did first.
I would use this service again.
Matt worked hard to make sure we were satisfied. Carpets were greatly improved after his application whe spots appeared. 30 day gaurentee
Thomas who cleaned our carpeting was super friendly and did a wonderful job. Will absolutely use you again and I’ll be sure ask for Thomas again.
Eric was amazing, he taught me things as he worked. Amazing
The technicians are super nice. They spend the extra time to get stains out and carpets look great after they come each time!
Excellent and friendly service every time!
I was very happy with Thomas, our carpet cleaner. He told us about products available but did not pressure.
Andy did a great job again!! He tried an area of my grout in the kitche to see if I would be happy with it and then gave me an estimate. I had him clean the tile, grout and seal the grout. It looks great. I had him look at my bathroom grout and he was honest to tell me that it wouldn't look much better if he treated it!
Clean, responded quickly, great job on carpet. People working call center could use some improvement on rapport.
I am really amazed at how clean my carpets are! Fantastic job.
Very professional & they did an excellent job cleaning our carpets! Very satisfied with the outcome! Would highly recommend them!
Your products work and the chairs I had cleaned look excellent. Very impressed with the individual providing the service I believe his name was Mark that I would highly recommend him as well
He was professional, thorough and did craftsman like work.
I was pleased with the service. Everyone was helpful and pleasant to deal with. I received prompt phone calls keeping me informed with what was happening. The man arrived exactly as he said he would, he always wore his shoe protection and treated our property as if it was his own. He was extremely nice and pleasant. The carpets look great. I had five rooms done and he was here for only a couple of hours. It did take the carpets longer to dry but it was a humid day. The only drawback with my referring friends from here is the $500 minimum to come this far out. I will tell them to call you and you can discuss it with them. Thank you so much.
This is the first time using ZeroRez. Very easy and quick to book and get an appt. The work is quality. Will definitely be using them again!
We had Matt clean our carpet. He was AWESOME!!! He explained in detail each step he was doing. Thank you Matt
Take more time cleaning. The carpet does look somewhat cleaner.
Friendly, didn’t push any “extras” and on time
Make sure to communicate price better so there is no misunderstanding. Make sure to use fans to dry carpet
Friendly, polite. 30 day Gaurentee
Zach showed up on time, was very courteous, and did a great job on the carpet
Quick professional and no harsh chemicals
I was amazed that Zerorez was able to get out stains on my carpet that had been there over a year, after numerous attempts on my part to get them out. The citrus aroma was fabulous and made my entire home spell great. I would highly recommend this company and I have already mentioned them to many of my friends.
Very friendly staff and they know their product. Out tech was very informative.
Great job! I'll definitely be using them in the future!
Easy, on time, Andy was great
no odor cleaning
service was quick and efficient. Defnintely would recommend.
All was great
Excellent customer service and cleaning