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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent Customer Service
the technician was very respectful and helpful. I was disappointed with the way my carpet felt and smelled after it was cleaned by the 'empowered' water. Also stains were still evident after the drying process. Zerorez, not sure what that really means but I thought it was NO RESIDUE.
My carpets were clean and my house smelled good.
The protection of the corners. Tevin was excellent, went over some spots multiple times where there was excessive wear.
Professionalism and took extra care in their work
Excellent cleaning. Does not leave soap residue.
Our serviceman was knowledgeable and professional! I thought the price was reasonable and our carpet looked great!
Safe for kids and pets
Professional service, easy to work with, friendly, great job cleaning.
Carpet feels clean no residue
Professional, on time, and very polite. Did not attempt to push any additional cleaning. Did make recommendations and explained but was not over bearing.
I love how clean they are after the treatments. It is night and day. The carpet fiber protectant is the highest quality out there- the carpet where it’s been treated looks brand new; we can’t wait to use ZeroRes in the future!!
Very good service. Answered all my questions.
No residue left and carpet is much more fluffy afterwards.
Customer service! They guy (Shane) was very personable and did a great job!
Easy to schedule. Technicians are always nice and professional. Everything gets cleaned well and dries fairly quickly with no odor.
I was very pleased. Your priducts brought my old couch back to life. Our service man was very friendly and did an awesome job. Will definitely call Zerorez again.
It’s a long lasting result.. usually I have to have cleaning done 3or4 times a year and there product gets me through only 2 a year..,and works. Maybe a little more monies up front but last a lot longer.. with a pet in house that’s awesome..
Very courteous and careful technicians. Explain all services thoroughly.
Quick drying time.
He was ontime, did the best job on my boat carpet. It looks great and was the first time I had the carpet cleaned on the boat. I will use them again. Nice guy and worked continuously until he was done and happy with it.
No chemicals professional and looks very clean.
The service was very good. You had to come out again and everything worked out very well.
Carpet did not appear any cleaner than before. Other cleaning companies were able to clean heavy traffic areas. Apparently your process does not. Worst job we've ever had. Won't be back and will be sure to let friends know our experience.
My technician was great! Loved the fresh smell after and how clean it looked.
Cleaned carpet very good.
Very thorough, honest job! Product fried really fast, no chemical smell. Got all the dirt up! Worker was very hard working!
Our technician, Brandon, was very professional yet friendly. He explained everything to us, did demonstrations and explained our charges when he was finished. I had him come back to do a couple touch ups and the staff was helpful and friendly. I highly recommend Zerorez and will definitely be using in the future!
Great service from the person who cleaned the carpets and explained everything well about the process.
Professional service and the carpet looks almost new.
I believed your ad that 3 rooms for$139. I don’t understand why I was charged $162.