Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 30, 2018 — Rated 10 out of 10 by T.O. Zerorez Indianapolis
What do you like about our products and services?

Thomas did a really good job. Better than other technicians that I have had from Zerorez.

Report a concern   April 29, 2018 — Rated 10 out of 10 by R.F. Zerorez Indianapolis
What do you like about our products and services?

Very Professional Staff, knew what stains he could get out, advised pet smell may be brought out by cleaning and he was right. Carpets came out much better than I was hoping for and I will not have to replace the carpets in this rental home I own.

Report a concern   April 29, 2018 — Rated 10 out of 10 by D.F. Zerorez Indianapolis
What do you like about our products and services?

Liked the efficiency, promptness and professionalism that the service person provided.

Report a concern   April 29, 2018 — Rated 10 out of 10 by S.D. Zerorez Indianapolis
What do you like about our products and services?

Professional staff, reasonable prices.

Report a concern   April 29, 2018 — Rated 9 out of 10 by Cindy Gregory Zerorez Indianapolis
What do you like about our products and services?

Zach was very polite, personable, and professional in his duties. He explained what he was doing and was willing to move furniture as requested so carpets could be thoroughly cleaned.

Report a concern   April 29, 2018 — Rated 10 out of 10 by Peng Wu Zerorez Indianapolis
What do you like about our products and services?

The service is great. the technician is very friendly and professional. The carpet looks clean, almost like it's new, and drys pretty quick. Overall, great job, I would recommend.

Report a concern   April 29, 2018 — Rated 10 out of 10 by Heather Smelko Zerorez Indianapolis
What do you like about our products and services?

Our rep was kind, considerate and a hard worker. I’d highly recommend this kind of service. Superb and great value.

Report a concern   April 29, 2018 — Rated 10 out of 10 by N.H. Zerorez Indianapolis
What do you like about our products and services?

your man did a great job

Report a concern   April 29, 2018 — Rated 10 out of 10 by S.P. Zerorez Indianapolis
What do you like about our products and services?

no residue left after cleaning

Report a concern   April 28, 2018 — Rated 10 out of 10 by Linda Pope Zerorez Indianapolis
What do you like about our products and services?

Andy was not trying to over sell, but educate.
Fantastic job.

Report a concern   April 27, 2018 — Rated 10 out of 10 by J.L. Zerorez Indianapolis
What do you like about our products and services?

They work.

Report a concern   April 27, 2018 — Rated 10 out of 10 by Edre Woodruff Zerorez Indianapolis
What do you like about our products and services?

Quick scheduling, prompt service, well done with what they had to work with, professional staff explained everything fully and gave recommendations.

Report a concern   April 27, 2018 — Rated 10 out of 10 by J.R. Zerorez Indianapolis
What do you like about our products and services?

it was easy to see the process and your staff is good and polite.

Report a concern   April 27, 2018 — Rated 10 out of 10 by E.B. Zerorez Indianapolis
What do you like about our products and services?

I appreciate the fact that you are on time & your staff works efficiently!

Report a concern   April 27, 2018 — Rated 10 out of 10 by Jane Benvenutti Zerorez Indianapolis
What do you like about our products and services?

You did such a good job last year, we went with Zerorez again this year, and added the kitchen floor as well. Scott was very personable and got right to work and was finished in good time. We were so pleased, I told him that I would request him specifically next year. Great job at a good price.

Report a concern   April 27, 2018 — Rated 10 out of 10 by Dylan Nagle Zerorez Indianapolis
What do you like about our products and services?

I just bought a house and had the carpets cleaned. They were stained and nasty and Zerorez made them like new.

Report a concern   April 27, 2018 — Rated 10 out of 10 by F.C. Zerorez Indianapolis
What do you like about our products and services?

We were very pleased. He arrived on time, explained what he was going to do, wore shoe covers (which he removed when he had to go outside and put back on when he returned), and had us check his work as he went along. He was very thorough and professional.

Report a concern   April 26, 2018 — Rated 10 out of 10 by Megon Miller Zerorez Indianapolis
What do you like about our products and services?

I like that you do not use harsh chemicals to clean my carpets. They look great!

Report a concern   April 26, 2018 — Rated 10 out of 10 by Molly Rowe Zerorez Indianapolis
What do you like about our products and services?

Very efficient. Andy did a great job. Explained everything as he went, used corner covers on the wall and stairs, and was very knowledgeable. I was very happy with everything!

Report a concern   April 26, 2018 — Rated 10 out of 10 by Leslie Hall Zerorez Indianapolis
What do you like about our products and services?

Always professional, thorough in on time. Business associates always polite, friendly. I really used to like to buy three packages for one price deal to be used throughout the year that you used to have though! I wish you bring that bag

Report a concern   April 26, 2018 — Rated 9 out of 10 by Charlie Vanover Zerorez Indianapolis
What do you like about our products and services?

The entire staff and owner were very professional and easy to work with. They were very punctual and professional.

Thanks!

Report a concern   April 25, 2018 — Rated 10 out of 10 by T.W. Zerorez Indianapolis
What do you like about our products and services?

I wanted to give the technicial a tip but there wasn’t a way to put it on the card. You need to change this. My tech, Andy, was fabulous. Carpets look brand new. I feel he was cheated.

Report a concern   April 25, 2018 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

Amazing job!!!

Report a concern   April 25, 2018 — Rated 10 out of 10 by C.O.B. Zerorez Indianapolis
What do you like about our products and services?

CLEAN, FAST, NO RESIDUE, DRIES QUICKLY, GREAT TECHNICIAN
I ALSO LIKE THE PRICING

Report a concern   April 25, 2018 — Rated 10 out of 10 by Diane Dillon Zerorez Indianapolis
What do you like about our products and services?

My upstairs Carpets look new after getting Cleaned!!! Great price and great service!!

Report a concern   April 25, 2018 — Rated 3 out of 10 by R.P. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Technician could not remove the stains.
When I called to have someone come out again I was told they could not guarantee me a time slot even though the appointment date I requested was two weeks away.

Report a concern   April 25, 2018 — Rated 7 out of 10 by L.P. Zerorez Indianapolis
What could we do to improve?

Paint stain didn’t come out and there were some randomly crunchy carpet areas afterwards

Report a concern   April 25, 2018 — Rated 10 out of 10 by K.S. Zerorez Indianapolis
What do you like about our products and services?

I thought they did a great job!! Explained the services they were providing greatly and went over the receipt before I paid.

Report a concern   April 25, 2018 — Rated 0 out of 10 by T.D. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The cleaners were here on Monday and my carpet is still not dry. There is a residue left behind. When we walk on the carpet into the kitchen there is a residue left on the kitchen floor.
Very disappointed.

Report a concern   April 24, 2018 — Rated 9 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

Environmentally friendly. Would have gotten a 10, but the price is overly high.


Privacy Policy