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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very Professional Staff, knew what stains he could get out, advised pet smell may be brought out by cleaning and he was right. Carpets came out much better than I was hoping for and I will not have to replace the carpets in this rental home I own.
Liked the efficiency, promptness and professionalism that the service person provided.
Professional staff, reasonable prices.
Zach was very polite, personable, and professional in his duties. He explained what he was doing and was willing to move furniture as requested so carpets could be thoroughly cleaned.
The service is great. the technician is very friendly and professional. The carpet looks clean, almost like it's new, and drys pretty quick. Overall, great job, I would recommend.
Our rep was kind, considerate and a hard worker. I’d highly recommend this kind of service. Superb and great value.
your man did a great job
no residue left after cleaning
Andy was not trying to over sell, but educate.
Fantastic job.
They work.
Quick scheduling, prompt service, well done with what they had to work with, professional staff explained everything fully and gave recommendations.
it was easy to see the process and your staff is good and polite.
I appreciate the fact that you are on time & your staff works efficiently!
You did such a good job last year, we went with Zerorez again this year, and added the kitchen floor as well. Scott was very personable and got right to work and was finished in good time. We were so pleased, I told him that I would request him specifically next year. Great job at a good price.
I just bought a house and had the carpets cleaned. They were stained and nasty and Zerorez made them like new.
We were very pleased. He arrived on time, explained what he was going to do, wore shoe covers (which he removed when he had to go outside and put back on when he returned), and had us check his work as he went along. He was very thorough and professional.
I like that you do not use harsh chemicals to clean my carpets. They look great!
Very efficient. Andy did a great job. Explained everything as he went, used corner covers on the wall and stairs, and was very knowledgeable. I was very happy with everything!
Always professional, thorough in on time. Business associates always polite, friendly. I really used to like to buy three packages for one price deal to be used throughout the year that you used to have though! I wish you bring that bag
The entire staff and owner were very professional and easy to work with. They were very punctual and professional.
Thanks!
I wanted to give the technicial a tip but there wasn’t a way to put it on the card. You need to change this. My tech, Andy, was fabulous. Carpets look brand new. I feel he was cheated.
Amazing job!!!
CLEAN, FAST, NO RESIDUE, DRIES QUICKLY, GREAT TECHNICIAN
I ALSO LIKE THE PRICING
My upstairs Carpets look new after getting Cleaned!!! Great price and great service!!
Technician could not remove the stains.
When I called to have someone come out again I was told they could not guarantee me a time slot even though the appointment date I requested was two weeks away.
Paint stain didn’t come out and there were some randomly crunchy carpet areas afterwards
I thought they did a great job!! Explained the services they were providing greatly and went over the receipt before I paid.
The cleaners were here on Monday and my carpet is still not dry. There is a residue left behind. When we walk on the carpet into the kitchen there is a residue left on the kitchen floor.
Very disappointed.
Environmentally friendly. Would have gotten a 10, but the price is overly high.

Thomas did a really good job. Better than other technicians that I have had from Zerorez.