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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Matt did a great job in getting out pet stains & odor.
I asked for a quote on an area rug which also had pet stains and odor and I appreciate that he was honest in telling me that he did not think it would be possible to clean and deodorize to my satisfaction rather than making a sale.
An effective carpet cleaning, w/o soaking the carpets with extra water and residue. We had a nice and courteous young man who did a great job!
Easy to schedule appointment to fit my schedule
Cleaned the carpets well
arrived and finished in an appropriate amount of time
polite
Carpet looks great! Technician was prompt, polite, professional, and conscientious about his work. He took the time to explain the process and left the area very neat. No overspray on other floors, woodwork or baseboards. He wore shoe covers each and every time he entered the house from outside. We are very please with the quality of work. We will definitely have other rooms cleaned on a regular basis. Process is superior to other methods we have used in the past and carpets dried surprisingly fast. Pricing was fair too. I am a believer in Zerorez! Thanks!!
Great results .. friendly staff... speedy service!!
Zerorez does great work, and you are reliable.
No residue left in the carpet. The technician was very polite and knew what he was doing.
Everything
Leaves your carpets looking and feeling clean. Love the lemon clean odor.
Chemical-free
Andy was very friendly and efficient. I was called a few days before my appointment and given a time range and then on the day of my appointment I was called to give me a closer estimate of the time. Andy called when he was on his way so I didn’t have to sit and wait all day. My carpets look and feel great. I have already scheduled another appointment with Andy to clean my tile and grout
quality and value.
Erik showed up on time and very professional...a smile on his face as soon as I answered the door. He explained the process very well. He took good care of my walls (by putting up corner guards) so the hoses didn't damage them. I even had a visitor at my house comment on him, and said she may need her carpets cleaned in the near future and will contact me for his name. My carpets are beautiful and smell so clean! Thank you Erik!
Zack was on time, very thorough, and the carpets/stairs look amazing!
Very professional carpet looks new.
carpet cleaning was good. Tevin was a nice guy.
Time is taken to make sure the customer is satisfied.
I was very happy with the results of my carpet cleaning. The appearance of my carpet improved and it smells great!
You guys do a good job.
Very few of the stains that we had hoped to be pulled out came out...
Very professional service, carpets look great for their age, and feel clean. Very nice tech who advised and worked diligently on stains. Thank you!
Second year in a row that Matt has cleaned my carpets. This year they were so dirty from all the construction we've done. They look amazing and I couldn't be happier. Matt always a great job and goes above and beyond to make sure I'm happy. Zerorez is the only company I'll use and Matt is the one I always ask for. Thanks Matt!!!
Service was quick and well planned. Dry time was incredible which is very important for our facility. Carpets looked great after completed. Very noticeable difference in the before and after.
Friendly staff!!
I am pleased with how clean my carpet looks.
Great results!
Safe for pets
Promptness...also, my carpets are not saturated. The process does a good job.
Great results and very professional technician.

Friendly quick and good work