What our clients think of us!

Effective, efficient, thorough, excellent results, friendly, dedicated, and professional
personnel .....

Great, quick and friendly service. 10/10 would recommend.

The whole house smells fresh and looks great! The technician was courteous and professional.

Professional, the carpets stay clean longer with your products.

Very professional! Nice clean carpets!!

My carpets look so nice
Your employees are very nice, helpful and courteous
and best of all
my spots that would reoccur a week or two after I had my carpets cleaned by other companied
DID NOT EVER APPEAR AGAIN

The carpet looked great! I felt like it was very clean. The carpet cleaner was very professional and very knowledgeable of the products and the process.

I have a couple stains spots which I didn't notice before but do now. It would be nice if they could be removed.

Tech was very professional, helpful, kind!!!!

I liked the way the carpets looked after cleaning and they dried quickly as well. The cleaner was very courteous and professional.

Very quick and easy to schedule. The Zerorez staff was on time, easy going and polite. He did a great job and paid attention to every detail. Thanks for beautiful carpets! Beth in Avon

Thomas did a great job and we are very satisfied!

My carpet was not crunchy

We have used you before and it was good and thorough. This time not so thorough. We
do have an older carpet but more was done the first two times than what was done presently.
The young man was very nice.

I can't believe the difference between before and after. They actually got almost all of the dog stains out. "There was one stain that was so set in." They even got that one most of way out.

I like the fact that you do not use soap so there is no soap residue. I also like the time that your technicians take in cleaning and explaining.

We love the toxic-free carpet cleaning, and we really appreciate the knowledge, friendliness, and professionalism of the technicians.

Promptness and professionalism.

carwereverycleanwithafreshscentaftercleaning youremployeebrandonsmithwasverypoliteanddidanexcellentjob

I like the zerorez manner of cleaning our carpets and would certainly use them again. Their communication in setting up the appointment was excellent and Andy was very knowledgeable and patient in describing the process.

Professional on time friendly did a good job

First, Shane did a great job on the carpet that was cleaned. He was pleasant, careful, and meticulous.

But, my frustration comes from having two area rugs that were NOT able to be cleaned, as one appeared to Shane to be wool (it was not), and both were on hardwood floors.

In the two different telephone conversations w/Zerorez personnel, or the numerous e-mail and text communications, it would have been well if someone had asked the composition of the rugs, on what they were placed, and explain the issues related.

Technician was excellent, informative, polite, and friendly. I like that I do not feel an residue/chemical/shampoo/soap - rooms just smell neutral/the way they should.

Technician is always friendly and listens to our specific needs. Quick and attentive.

First time we had our furniture cleaned and it was amazing how clean things are now

Great job Andy was clear on what he was going to do and didn’t try to sell men more services.

Andy was terrific. He showed up on time and was very friendly and informative about the job at hand. Andy always wanted me to look at each room once it was cleaned to be sure I approved of his work. I felt very confident with Andy's experience and professionalism and will ask for him in the future.

Sharon

My technician was friendly, professional, and well informed

You didn't call me with an appointment time 2 days before my scheduled appt. When you called on the scheduled day and asked if you could come early and I agreed and the technician called to say he would be there in 35 minutes. you then delayed him from coming over an hour without letting me know. this shows that your customers are not important.

The technician was extremely kind and the work on the carpets was exceptional.