Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 24, 2018 — Rated 10 out of 10 by C.O. Zerorez Indianapolis
What do you like about our products and services?

Brandon was very professional and curtiouos. Very knowledgeable and honest.

Report a concern   May 24, 2018 — Rated 10 out of 10 by K.B.H. Zerorez Indianapolis
What do you like about our products and services?

They tech was very friendly and explained the process every step of the way. Service was outstanding and carpets were great

Report a concern   May 24, 2018 — Rated 10 out of 10 by D.Z. Zerorez Indianapolis
What do you like about our products and services?

Knowledgeable hardworking technician, rug and sofa look great.

Report a concern   May 24, 2018 — Rated 8 out of 10 by B.S. Zerorez Indianapolis
What could we do to improve?

Lock the house as instructed when you leave. Was told that you were licensed and bonded and that you did not need me to be there when he left that he could close the doors and lock them. This did not happen

Report a concern   May 24, 2018 — Rated 9 out of 10 by Melissa Rusnak Zerorez Indianapolis
What do you like about our products and services?

I appreciated you sending Matt to re-clean my carpets. They were not cleaned thoroughly the first time. There was a definite improvement the second time and he used the rotator brushes which wasn't done the first time.

Report a concern   May 24, 2018 — Rated 10 out of 10 by A.W. Zerorez Indianapolis
What do you like about our products and services?

No chemicals

Report a concern   May 24, 2018 — Rated 8 out of 10 by P.M. Zerorez Indianapolis
What could we do to improve?

The technician did a great job and told us which stains he could not get out. It do however think your service I a little pricey compared to the vendor I used every 6 months. I just thought I wanted to see how you did. I also think we should have been told of the $14.00 water disposal. This fee was never mentioned when I called in and was given the pricing.

Report a concern   May 23, 2018 — Rated 10 out of 10 by B.R. Zerorez Indianapolis
What do you like about our products and services?

Good explanation of how carpet cleaning. Thorough cleaning.

Report a concern   May 23, 2018 — Rated 10 out of 10 by J.D. Zerorez Indianapolis
What do you like about our products and services?

Very friendly and professional.

Report a concern   May 23, 2018 — Rated 0 out of 10 by W.Z. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Only half of the bedroom carpet was cleaned. When I slid the couch front ways it was not cleaned under it. A 5 inch strip by the door was not cleaned. Someone can come back and finish the job at no cost. I am not paying any more..

Name removed..

Report a concern   May 23, 2018 — Rated 10 out of 10 by Julie Boese Zerorez Indianapolis
What do you like about our products and services?

You got stains up that had been there for a few years, the carpet wasn't wet, and the smell was gone. Great Job

Report a concern   May 23, 2018 — Rated 10 out of 10 by C.B. Zerorez Indianapolis
What do you like about our products and services?

Excellent inspection of house and consultation. Representative was actually early which was a big plus!

Report a concern   May 23, 2018 — Rated 10 out of 10 by Terry Lamey Zerorez Indianapolis
What do you like about our products and services?

Andy was awesome and did a great job!
Professional. Courteous. Conscientious. And helpful.
I’ve already recommended your services to others!

Report a concern   May 23, 2018 — Rated 10 out of 10 by L.C. Zerorez Indianapolis
What do you like about our products and services?

The gentleman who cleaned was awesome. We had some scheduling issues and he was easy going and very flexible. It was much appreciated.

Report a concern   May 23, 2018 — Rated 10 out of 10 by D.L. Zerorez Indianapolis
What do you like about our products and services?

The associate was very thorough and a hard worker. Our carpet looks great. Would recommend Zerorez highly.

Report a concern   May 23, 2018 — Rated 10 out of 10 by Pam Schneider Zerorez Indianapolis
What do you like about our products and services?

Excellent service!

Report a concern   May 23, 2018 — Rated 10 out of 10 by D.C. Zerorez Indianapolis
What do you like about our products and services?

Thorough service and professional attitude.

Report a concern   May 22, 2018 — Rated 10 out of 10 by Charlynn Clayton Zerorez Indianapolis
What do you like about our products and services?

Eric was great ! He gave me the best advice from his experience and especially, when I asked him if this were your new condo what would you do ? Honesty and integrity is a rare thing these days. My compliments to Eric for his sincerity and honesty. I would recommend Eric and Zeroxrez to my friends! Thanks Eric !

Report a concern   May 22, 2018 — Rated 10 out of 10 by Ashley Carey Zerorez Indianapolis
What do you like about our products and services?

Everything was wonderful

Report a concern   May 22, 2018 — Rated 10 out of 10 by Chris Henson Zerorez Indianapolis
What do you like about our products and services?

On time.

Report a concern   May 22, 2018 — Rated 10 out of 10 by T.A. Zerorez Indianapolis
What do you like about our products and services?

The service was fantastic and Shane did an awesome job and was very thorough. My carpets look great!

Report a concern   May 21, 2018 — Rated 10 out of 10 by A.K. Zerorez Indianapolis
What do you like about our products and services?

They made the process quick and painless and gave me a great deal!

Report a concern   May 21, 2018 — Rated 8 out of 10 by C.M. Zerorez Indianapolis
What could we do to improve?

There are some stains that it look like he didn't try to get out

Report a concern   May 21, 2018 — Rated 7 out of 10 by S.C. Zerorez Indianapolis
What could we do to improve?

try to stick with original scheduled date and time
Clarify advertising for stair cleaning on website

Report a concern   May 20, 2018 — Rated 10 out of 10 by K.E. Zerorez Indianapolis
What do you like about our products and services?

Great service! Easy to schedule. The team did a great job insuring that they could meet the finish time needed.

Report a concern   May 20, 2018 — Rated 10 out of 10 by Kalina Chew Zerorez Indianapolis
What do you like about our products and services?

Andy was awesome! He was right on time, worked hard to get the job done efficiently, and was friendly and professional! We will be highly recommending him (and Zerorez) to everyone we know!

Report a concern   May 20, 2018 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

My carpet was filthy but he cleaned it well beyond my expectations!

Report a concern   May 19, 2018 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

Carpets look and smell good after treatment, no chemical smell. Friendly staff, convenient communication.

Report a concern   May 19, 2018 — Rated 10 out of 10 by Calvin Gunter Zerorez Indianapolis
What do you like about our products and services?

Zerorez did a fantastic job of cleaning our sectional couch and two large area rugs. The majority of heavy use including 4 years in college and 3 years of a Bernese Mountain dog were removed in an afternoon. We were able to use both again in as little as a couple hours afterward.

Report a concern   May 18, 2018 — Rated 1 out of 10 by M.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Your price based on the outcome was awful. When the gentleman came I said I wanted the floors to shine again. For over $500 I got about nothing in return. I do not plan to use you in the future.


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