What our clients think of us!

It was easy to schedule. Technician was on time, worked hard and did a good job.

Old carpet came clean!!

The carpet had dark streaks on it through out the house. I used my own carpet cleaner to redo the whole process. Even the water that I extracted from the carpet was gray and looked dirty. We are new customers and we spent a lot of money to get this job done. Very disappointed.

The office space is very unprofessional looking.

While I am pleased with the result of the cleaning, I feel it is very expensive and unafordable for most people, the cost of a new rug.

After having my chairs cleaned, I discovered that they weren't as clean as I thought they were. The seats were not stained or really that dirty, but after they dried I could see the same dirt spot as before the cleaning. I guess I should have known they weren't as clean as I thought they should be because I had to show him a spot on the side of the seat that was sooo visible that needed to be cleaned that he totally missed.

Tech did a great job on my carpets. He was very diligent.

The service technicians are very professional. They are respectful of property. They explain the process well and answer any questions. They do a really good job of the requested service. I would recommend.

Did not use my water to clean my carport
and me and outrageous price to clean plus use my water.. Jaylan was professional and informative about what and how he was going to do the cleaning .

The men who came out were very professional.

Hi,
I was given all the information I needed when I booked my appointment. Wayne called me that morning to give me his ETA. He was very professional, did a great job explaining what was being done, and answered the questions I had. I will recommend Zerorez to my friends.

Thanks,
Name removed

Friendly service provider, efficient work, the result was great looking carpets!

The guys did a great job and we are extremely pleased. They answered questions and were very helpful. We will never go back to Stanley Steamer again.

The technician did an amazing job!

Clean dry fast works great

Our technician was top notch! He went above and beyond to please us. Our bathroom tile floor looks fantastic!

Always deliver great quality and service!!

Quick and easy - would love to see windows and cleaning services for our area.

The carpet is still spotted with stains.

You guys need to allow more flexibility with payment. I am a property manager and hired your company to come out and do all the carpets it was a big home. The total was over $800 I added on the enzyme treatment for pet odors throughout the home. Before treatment I told the technician I have used your services before. Since I am a property manager I travel around Indy so I am not always present at my desk therefore payment right after the service is completed was not going to be an option as id be back at my desk around 6pm and he would be finished well before then. He said he would talk to his supervisor to ensure that would be ok as he did not think it would be an issue especially since i have used your services previously. The supervisor said no and demanded he stayed until he received payment. The technician pleaded as he would then have to wait nearly three hours for me to get to my desk where my company card was to make payment. The supervisor insisted he stayed. I felt awful for the very friendly technician while he waited on a very hot day. It was ridiculous. I was told the enzyme treatment would break down any stubborn smells however I can still smell a strong odor so I was also not satisfied with that either. If you are able to make amends I would be happy to use your services again as I manage over 60 properties and need a reliable carpet cleaning company. Unless things are made right I will take my business elsewhere.

Technicians always professional, easy to book

Punctuality & Services provided

The technician was friendly and did a great job completing the work.

What ever it is that you use makes my floor look and smell wonderful😊

Always pleased with the product, service and technician. I have been using Zerorez for 4-5 years now and have been completely satisfied.

My carpet looks great and the technician was very courteous. I do smell a bit of pet residue so I wish I had been offered some type of deodorizer to get rid of that. The reason I had the carpet cleaned was because the previous owner had a dog and we have a severe dog allergy in my household.

Also, we did not have any furniture in the room when the carpet was cleaned. I called the day after the cleaning to ask if I could purchase a few of the foam pieces that go under the furniture because the carpet was still a bit wet. When I called I was told ZeroRez does not do that because we did not have furniture at the time of cleaning. I asked to purchase these and pick them up. I felt the person I spoke to on the phone was extremely unhelpful.

Had a great experience and great outcome! Service provider was amazing. Only wish I had known that the analysis would potentially cost more for pet damages, but it all turned out great and my service provider went above and beyond.

Most of the spots we had on the carpet are gone!

Reasonably priced. Smells wonderdul. No residue. Clean carpets!! Lots of additonal services available. Curtis was very professional and explained wverybting clearly. 10/10 would recommend

Absolutely everything!

Really like the end result-looks and feels clean! Above average job by Brandon!