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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything. The techs are very good and do a great job. I have recommended zerorez as I many times.
The carpets looked brand new when competed, and the technician was extremely friendly and professional.
Shane, our technician was great. He communicated well and it was a pleasure to have him in our home. You are lucky to have him as an employee.
I like the fact that the carpets dry fast and we can go back into the rooms quickly.
Everything was great.
Very friendly working and time efficient! Everything went so smooth. Would absolutely recommend.
tech was friendly, efficient and helpful...what more could one want/expect? Thanks very much.
No residue—high temp cleaning
Your service.
service tech was thorough and considerate. Our old carpeting looks great!
The cleanliness after was fantastic!
We had a great experience with your carpet cleaning. Our carpet looks and feels great. Trim did an excellent job with no mess and was done in a very reasonable time frame. The price was competitive to others that we’ve used before. I moved everything back this morning and our carpet is dry.
The pet deodorizing liquid smelled too strong! it still smells!
The tech took his time on my clean--two and a half hours on two carpeted rooms and a massive sectional sofa. They have never looked better!
My carpet was very clean, it dried very quickly and our technician was polite and friendly.
Allergy friendly - I have a sensitivity to chemicals & fragrance. Zerorez gets it really clean without adding smells!
Thomas was very courteous and respectful of our home. He did a great job of explaining the cleaning process and cleaned our carpets as expected
Courteous and complete service. Got the spots out of the carpeting. Some of them were several years old.
Best cleaning I have ever experienced. Tech was great- explained everything. Time will tell if stay cleaner longer as advertised.
My technician (Eric, I believe?) was fantastic! The tile looks day & night better; I think he took a photo and you're welcome to use for marketing. He was so helpful in moving from one project to another to work around the floor repair people - thanks so much!
Like the cleaning process and the administrative process. Shane was well informed, professional and courteous. Carpets look great!
Professional, clean, and my whole house smelled good when the tech left! Would highly recommend! The customer service leading up to the appointment was great as well!
Cleaning process appears to work
Technician was on time, knowledgeable and polite. I had never used a professional cleaning service and was very pleased with the results. No chemical smells.
The Associate was very courteous and informative!
He wasn’t just In and Out like other companies. .. seems Zerorez wants to retain their reputation with a rate of a 10 !!
Great job and excellent service!
The carpet was very soft. clean, and fresh smelling. The staff member who came out was pleasant and efficient
Excellent service! Carpet looks great and smells even better than that!!! Love there is no detergent smell. The gentleman who came to clean our carpet was excellent and very nice!
I was surprised to find a couple stains remain, they weren’t bad to begin with, but are still there
Technicians are always very professional.
I would hire Zerorez again. They were easy to make an appointment and the technician was on time, friendly and did a good job. My carpet looks great.