Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18281 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 17, 2018 — Rated 9 out of 10 by A.K. Zerorez Indianapolis
What do you like about our products and services?

Technician was knowledgeable and thorough.
Return visit corrected my concerns other than the nonfunctional outlet.
Waiting on a manager for that to be resolved.

Report a concern   March 16, 2018 — Rated 8 out of 10 by L.V.W. Zerorez Indianapolis
What could we do to improve?

I didn’t realize that you couldn’t use water on some upholstery so I paid too much to not so clean chairs. I wish I could have known before.

Report a concern   March 16, 2018 — Rated 10 out of 10 by K.H. Zerorez Indianapolis
What do you like about our products and services?

The quickness of the dry.

Report a concern   March 16, 2018 — Rated 10 out of 10 by M.R. Zerorez Indianapolis
What do you like about our products and services?

That it doesnt leave any residues behind!

Report a concern   March 16, 2018 — Rated 10 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

The technicians are so nice and friendly. They do the job quickly and well. The house smells incredible and the stains are gone. This company has cleaned my carpets a couple of times and the carpet STAYS looking wonderful! Love it!

Report a concern   March 16, 2018 — Rated 10 out of 10 by D.P. Zerorez Indianapolis
What do you like about our products and services?

The technician arrived within the time window. He was courteous and very professional, took care to protect my home from inadvertent damage. The entire process was faster than I expected but yielded excellent results. My carpet is nearly 18 years old and now looks almost as good as new. Zerores will be my go-to carpet cleaner in the future.

Report a concern   March 16, 2018 — Rated 10 out of 10 by J.I.D.M.D.D.I.B.G. Zerorez Indianapolis
What do you like about our products and services?

Professional and does a great job

Report a concern   March 15, 2018 — Rated 9 out of 10 by J.R. Zerorez Indianapolis
What do you like about our products and services?

Good Customer service! Timely and professional! Carpets looked great.

Report a concern   March 15, 2018 — Rated 10 out of 10 by H.D. Zerorez Indianapolis
What do you like about our products and services?

Convenient & quality work.

Report a concern   March 15, 2018 — Rated 10 out of 10 by A.B. Zerorez Indianapolis
What do you like about our products and services?

Great service and results

Report a concern   March 15, 2018 — Rated 10 out of 10 by R.V. Zerorez Indianapolis
What do you like about our products and services?

Great job. Very clean-looking. Andy was very thorough and explained what he did and what he was doing.

Report a concern   March 14, 2018 — Rated 10 out of 10 by A.R. Zerorez Indianapolis
What do you like about our products and services?

Matt did a great job on my gross shower tile.

Report a concern   March 14, 2018 — Rated 10 out of 10 by J.F. Zerorez Indianapolis
What do you like about our products and services?

The service techs were on time and were able to work though some mechanical issues to finish the job within our window.

Report a concern   March 14, 2018 — Rated 8 out of 10 by S.S. Zerorez Indianapolis
What could we do to improve?

The Technician was very nice and professional, but he said that he would move a few things, and I said that I would help. I was trying to stay out if his way while he was cleaning the carpet and assumed he moved a few things, since he didn’t ask for my help, he didn’t.

Report a concern   March 14, 2018 — Rated 10 out of 10 by G.E. Zerorez Indianapolis
What do you like about our products and services?

The technician was awesome and loved how fast the carpet was dry without no odor.

Report a concern   March 14, 2018 — Rated 10 out of 10 by A.S. Zerorez Indianapolis
What do you like about our products and services?

The gentlemen that came were quick and professional.

Report a concern   March 14, 2018 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

They did a great job on a dirty carpet. I was impressed by how great it looked after it was done.

Report a concern   March 14, 2018 — Rated 9 out of 10 by G.B. Zerorez Indianapolis
What do you like about our products and services?

On time

Report a concern   March 14, 2018 — Rated 10 out of 10 by R.P. Zerorez Indianapolis
What do you like about our products and services?

He did an awesome job!! Highly recommended!

Report a concern   March 14, 2018 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

My husband says our tech who cleaned was knowledgeable & did a good job of explaining of what he was doing, was thorough. My husband is more of a perfectionist and he was pleased with the job Tony (i believe he said his name was Tony) did. Tony also explained other services, etc, but did not do a "hard sell" (which we both hate). When I arrived home the carpets looked great. Yes, we would definitely recommend your services.

Report a concern   March 14, 2018 — Rated 10 out of 10 by L.G. Zerorez Indianapolis
What do you like about our products and services?

Works well and safe products

Report a concern   March 14, 2018 — Rated 8 out of 10 by B.B. Zerorez Indianapolis
What could we do to improve?

Service was excellent. Very professional on time and explained everything in simple to understand. He was also very quick.

Report a concern   March 14, 2018 — Rated 0 out of 10 by S.G. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

You weren't able to get them clean to my satisfaction. I had asked to not send the same guy that cleaned them the first time. I was told that a different guy would come. YOU SENT THE SAME GUY!!! Disappointing

Report a concern   March 13, 2018 — Rated 7 out of 10 by B.R. Zerorez Indianapolis
What could we do to improve?

I am not sure why howeve a couple of hours after the tech left I had a horrible smell in the house. It smelled like a wet cleaner.

Report a concern   March 13, 2018 — Rated 10 out of 10 by D.K. Zerorez Indianapolis
What do you like about our products and services?

Very professional, the guy explained everything he was going to do and he did an awesome job.

Report a concern   March 12, 2018 — Rated 10 out of 10 by T.S. Zerorez Indianapolis
What do you like about our products and services?

Everything. Carpet looks great!!

Report a concern   March 12, 2018 — Rated 10 out of 10 by G.G. Zerorez Indianapolis
What do you like about our products and services?

Andy did a great job! Was on time, friendly, walked me through everything, and cleaned everything to what we were hoping for!

Report a concern   March 11, 2018 — Rated 10 out of 10 by M.H. Zerorez Indianapolis
What do you like about our products and services?

The person that performed the cleaning was professional. He did not talk down to me when I asked questions. The treatment was excellent. Mike

Report a concern   March 11, 2018 — Rated 9 out of 10 by J.P. Zerorez Indianapolis
What do you like about our products and services?

Removed pet stain that other carpet cleaner could not.

Report a concern   March 10, 2018 — Rated 10 out of 10 by K.R. Zerorez Indianapolis
What do you like about our products and services?

No chemicals used & carpets look amazing.


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