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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Had 3 rms and two stairwells cleaned and I had to rev lean everything with my Bissel Machine except one stairwell. Should charge me for the stairwell only.
Very thorough. Great job
I called on Thursday and was able to get someone out Friday morning. Andy the guy that arrived was very personable and professional. He did a great job on our carpets, I will definitely recommend Zerorez.
Everything was efficient and professional from making the reservation to confirming the arrival time and the technician Zachary who did a thorough and complete cleaning.
Zerorez was very fast and professional. I will be using their services in the future and recommending them to family and friends.
The rep. (Zach I believe) was awesome! Very professional, knowledgeable and respectful of my home. Would highly recommend him and Zerorez
The associate was very courteous and very through. The receptionist was also very informative and pleastant. My carpets looked good
Great professional and very detailed service. Technician ran late from first job and we were kept informed all the time. He did not rush our home and the carpets look like new. The tile cleaning job was super.
Very professional, on time, explained everything he was doing as he went along and gave me a timeline throughout the process. My carpets look great and smell great!
My carpets look almost new.
Professional job and service tech Erik. Clean rugs. Clean solutions.
ZeroRex did a great job at cleaning our carpets. The guys were professional and thorough.
Technician arrived on time, was very friendly and accommodating. Did a great job cleaning and wasted no time!
No Rez
Technician was polite, professional, and efficient (Thomas). Work was well done, Thank You
This is the 2nd time we used Zerorez (1st time was in GA) - we have been very happy with the whole process... very easy scheduling, staff is very helpful and informative, and the appointment times are at the beginning of the time window.
Skip was GREAT - He called ahead and was right on time. He was very polite, extremely informative, answered all my questions I had.
Skip did an Awesome job and I would highly recommend him to others!!
We have had our carpet cleaned by other companies and they don’t come close to doing the job zerorez does we will not use anyone else but you guys thanks for a great job
No detergent or smell!
Zach was awesome. Will isebok and ask for him
Concept of cleaning with water only .
Doesn't take long for carpets to dry.
Your employee was great and very kind and considerate as well I think he should get a raise.Customer service is what my company does,
THE FURNITURE LOOKS WONDERFUL. ANDY DID A GREAT JOB.
My floor looks wonderful and Tevin was so nice and helpful.
Improve office and scheduling staff to be more courteous and accommodating.
Very good job and the men are very kind
The technician was prompt, efficient, and thorough in explaining the process he would use. Our carpets look and feel fresher. The drying time for our lower level carpets took a little longer than the technician suggested they would, but this level is on a cement slab. I expect the colder temps outside may have impacted the dry time as well. We are pleased with the results.
12 year old sofa looks practically brand new and smells fresh
We have used Zerorez several times and have always been happy with the results. The technicians are always very nice and professional and do a great job.
I love that Zerorez uses impowered water to leave my carpets feeling and smelling amazing! They also have extremely friendly and knowledgeable technicians.