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based on 18452 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was fantastic and Shane did an awesome job and was very thorough. My carpets look great!
They made the process quick and painless and gave me a great deal!
There are some stains that it look like he didn't try to get out
try to stick with original scheduled date and time
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Great service! Easy to schedule. The team did a great job insuring that they could meet the finish time needed.
Andy was awesome! He was right on time, worked hard to get the job done efficiently, and was friendly and professional! We will be highly recommending him (and Zerorez) to everyone we know!
My carpet was filthy but he cleaned it well beyond my expectations!
Carpets look and smell good after treatment, no chemical smell. Friendly staff, convenient communication.
Zerorez did a fantastic job of cleaning our sectional couch and two large area rugs. The majority of heavy use including 4 years in college and 3 years of a Bernese Mountain dog were removed in an afternoon. We were able to use both again in as little as a couple hours afterward.
Your price based on the outcome was awful. When the gentleman came I said I wanted the floors to shine again. For over $500 I got about nothing in return. I do not plan to use you in the future.
Effective, efficient, thorough, excellent results, friendly, dedicated, and professional
personnel .....
Great, quick and friendly service. 10/10 would recommend.
The whole house smells fresh and looks great! The technician was courteous and professional.
Professional, the carpets stay clean longer with your products.
Very professional! Nice clean carpets!!
My carpets look so nice
Your employees are very nice, helpful and courteous
and best of all
my spots that would reoccur a week or two after I had my carpets cleaned by other companied
DID NOT EVER APPEAR AGAIN
The carpet looked great! I felt like it was very clean. The carpet cleaner was very professional and very knowledgeable of the products and the process.
I have a couple stains spots which I didn't notice before but do now. It would be nice if they could be removed.
Tech was very professional, helpful, kind!!!!
I liked the way the carpets looked after cleaning and they dried quickly as well. The cleaner was very courteous and professional.
Very quick and easy to schedule. The Zerorez staff was on time, easy going and polite. He did a great job and paid attention to every detail. Thanks for beautiful carpets! Beth in Avon
Thomas did a great job and we are very satisfied!
My carpet was not crunchy
We have used you before and it was good and thorough. This time not so thorough. We
do have an older carpet but more was done the first two times than what was done presently.
The young man was very nice.
I can't believe the difference between before and after. They actually got almost all of the dog stains out. "There was one stain that was so set in." They even got that one most of way out.
I like the fact that you do not use soap so there is no soap residue. I also like the time that your technicians take in cleaning and explaining.
We love the toxic-free carpet cleaning, and we really appreciate the knowledge, friendliness, and professionalism of the technicians.
Promptness and professionalism.
carwereverycleanwithafreshscentaftercleaning youremployeebrandonsmithwasverypoliteanddidanexcellentjob
On time.