What our clients think of us!

They work.

Quick scheduling, prompt service, well done with what they had to work with, professional staff explained everything fully and gave recommendations.

it was easy to see the process and your staff is good and polite.

I appreciate the fact that you are on time & your staff works efficiently!

You did such a good job last year, we went with Zerorez again this year, and added the kitchen floor as well. Scott was very personable and got right to work and was finished in good time. We were so pleased, I told him that I would request him specifically next year. Great job at a good price.

I just bought a house and had the carpets cleaned. They were stained and nasty and Zerorez made them like new.

We were very pleased. He arrived on time, explained what he was going to do, wore shoe covers (which he removed when he had to go outside and put back on when he returned), and had us check his work as he went along. He was very thorough and professional.

I like that you do not use harsh chemicals to clean my carpets. They look great!

Very efficient. Andy did a great job. Explained everything as he went, used corner covers on the wall and stairs, and was very knowledgeable. I was very happy with everything!

Always professional, thorough in on time. Business associates always polite, friendly. I really used to like to buy three packages for one price deal to be used throughout the year that you used to have though! I wish you bring that bag

The entire staff and owner were very professional and easy to work with. They were very punctual and professional.

Thanks!

I wanted to give the technicial a tip but there wasn’t a way to put it on the card. You need to change this. My tech, Andy, was fabulous. Carpets look brand new. I feel he was cheated.

Amazing job!!!

CLEAN, FAST, NO RESIDUE, DRIES QUICKLY, GREAT TECHNICIAN
I ALSO LIKE THE PRICING

My upstairs Carpets look new after getting Cleaned!!! Great price and great service!!

Technician could not remove the stains.
When I called to have someone come out again I was told they could not guarantee me a time slot even though the appointment date I requested was two weeks away.

Paint stain didn’t come out and there were some randomly crunchy carpet areas afterwards

I thought they did a great job!! Explained the services they were providing greatly and went over the receipt before I paid.

The cleaners were here on Monday and my carpet is still not dry. There is a residue left behind. When we walk on the carpet into the kitchen there is a residue left on the kitchen floor.
Very disappointed.

Environmentally friendly. Would have gotten a 10, but the price is overly high.

I obviously love how cleans our carpets ended up being! I also really appreciated how Thomas explained the different options to get the best results for our carpets. The overall service was very efficient and again very pleased with the outcome!

Did not like getting upsold for higher price after booking online.

In my loft, I only have 4 very light chairs (one is a wooden rocker). None of them were moved for cleaning. I asked if he would like me to come move them and he said they cleaned around them. I wasn't really happy with that, but I let it go. I only let it go because my carpet is only 6 months old and we don't use that area much. But according to your policy I believe they should have at least pulled the chairs away from the walls and cleaned behind and under them.

Chemical free as I have a baby and cats. Carpets look great! Will definitely schedule another appointment to do other rooms and potentially a couch!

Very good service, I like the smell of the product, always polite and they do a great job.

Our technician arrived on time, was very polite, took his time- provided great service. We will call Zerorez when we need our next carpet cleaning.

Professional and friendly staff. Kept me informed during, before, and after they cleaned my carpets. They were quick and efficient and did a great job!

Confirm which rooms need to be cleaned. We thought the attic area was going to be done along with the stairs, but only the stairs were cleaned.

I really liked that Zerorez was able to schedule my carpet cleaning the same day I called. I am not a planner so this worked out perfect.

Prompt arrival. Carpets look and feel better after the cleaning. Professional service men.