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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The way it cleans the carpets is amazing!
Yes, I was very impressed by Eric’s work and his feedback that he provided once he completed the job. I will definitely use zero Rez again to add the recommended carpet protection. We will be asking for Eric to return and apply these products and couldn’t be more pleased with his service.
Customer service and results.
Technicians were very polite and accommodating. I feel they were diligent in their work. They were careful to go over spotted areas and welcomed my inspection. I am very pleased with the results.
I do think you should include in your estimate the extra cost of depositing the dirty water. It is a hidden figure.
Taking into consideration the condition and age of the carpet, we were happy with the results of the cleaning. There are no chemical smells and that's very important.
We liked your cleaning person and thought he did a very good job.
We would use your services again.
Very detailed and thorough!
How clean the carpet gets! How polite your technicians are!
Ease of scheduling and customer service.
Was very impressed with the time Erik took to determine that ability to add the floor protection. We also have very recently painted the walls and he took extreme care not to create any damage. Was amazed at how well the carpet was restored with only cleaning. There is zero residue!
We loved the work Andy did. He walked us through every step if what he was doing and our carpets are clean and feeling great!
Quick response time, exceeded our expectations, excellent price point.
Our technician Andy was very courteous and professional. I have hired Zeroes before and love the fact that my carpets are dry and not crunchy when they are done. I was pleasantly surprised that he was able to remove several rust stains.
I wasn't able to be there but Thomas texted pictures and followed up throughout the process. Asked about parking in my driveway.
Exceptionally clean carpets
Great job cleaning my carpet and friendly employees.
We have had you out twice now and this last time the floors just didn't seem to get as clean as our other house. A bit disappointed. But our service tech was very nice and helpful.
Professional good job.
It works! The employees are awesome!
The service tech was very friendly and knowledgeable. The carpet cleaning was done quickly and looks great.
The carpet turns out great and the staff is always professional!
Wzpl on the radio
Carpet looks like new!
Timely, knowledgeable.
Loved the technician, Thomas Bunnell. He explained the technology behind the cleaning and did a great job on my couch! The couch looks really good! I'm very happy with Zerores.
The drying time is fast.
My technician was very knowledgeable and hard working.
Ultimately our guy that came out did a great job. He was pleasant and respectful. Just some of the stains didnt com out like a recent coffee stain. However, carpet was in bad shape and cleaning it did improve the appearance greatly.
The carpet looks brand new. I thought Thomas had laid new carpet!! Thomas was very clear in his explanations. He took extra care to put booties on as he reentered the house. Very good experience.
I like the way the carpet feels after cleaning without the the sticky residue, along with the professionalism of your technicians.