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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly polite technician. Wore shoe booties in house. Moved some furniture put plastice squares under legs. Very meticulous, sprayed spot remover on heavy stains. He was done in an hour. It was magic. 25 year old carpet. Looked brand new
My carpets look like new and your employee was very helpful and knowledgeable
Smelled very fresh & dried quickly. Didn’t take long & tech was very polite & professional.
Customer service is wonderful! Product and end results - perfect satisfaction.
Our carpets have never looked better. Tevin did a great job explaining the process to us.
The machine that the techs used on the hardwood was a total flop. I called the people that made Rejuvinate and they said to use Windex and a plastic scrub pad. I did this and the hardwood looks great. I also spent two days cleaning the Hardwood.The guys also tried to clean a spot on the carpet and it didn't work. We are going to use another company. Sorry it was a bust. We are not angry but we will not be using your service again.
Lee Last name removed
It was great to see how much was gotten our of the carpet. I was afraid the stains would not come out. Thank you so much.
The technician, Thomas that came did an amazing job. He was polite and thorough and explained everything. My carpets and sectional look awesome. I will definitely use Zerorez again.
The technician and the service reps have all been very courteous. My property was treated with respect as was I. The work was excellent and the carpets were truly clean when he left. I will use Zerorez again in the future!
When I scheduled, no one told me that the furniture would not be moved. With all other agencies they have put plastic under the furniture so there would be no stains but they moved furniture to clean under. Plus the stain from our plant did not come out after you guys treated.
I like the result! I like Matthew! I have already given your name to a very close friend of mine who is an estate manager.
I had by bedrooms and hallway cleaned by Matt this past Thursday. Matt explained the product and the procedure very well. He was very personable and helpful.
Today is Saturday and my carpets look almost brand new from the professional cleaning ( my carpets are 18 years old and champagne color). I am quite satisfied both with the new technology and Matt who cleaned the carpets.
Yes, I will definitely recommend Zerorez to family and friends.
Karen Horton
Very professional and timely
Andy did a great job and was very friendly.
We had someone come out to provide an estimate and never actually received the estimate or any contact except this request to rate your service.
It cleaned up well and the man who did the job was helpful and did everything I ask him to.
We weren’t disappointed. The technician was timely, thorough, and accommodating; helped us move some items for easier access.
The carpet dried fairly quickly, but it was a tad hard to the touch.
I feel the carpet was deep cleaned without using excessive chemicals.
Matt was super helpful and did an amazing job cleaning my white tile grout! It looks brand new and we couldn’t be happier. Definitely recommend and will be using Zerorez again in the future!
I believed your ad that 3 rooms for$139. I don’t understand why I was charged $162.
Excellent Customer Service
the technician was very respectful and helpful. I was disappointed with the way my carpet felt and smelled after it was cleaned by the 'empowered' water. Also stains were still evident after the drying process. Zerorez, not sure what that really means but I thought it was NO RESIDUE.
My carpets were clean and my house smelled good.
The protection of the corners. Tevin was excellent, went over some spots multiple times where there was excessive wear.
Professionalism and took extra care in their work
Excellent cleaning. Does not leave soap residue.
Our serviceman was knowledgeable and professional! I thought the price was reasonable and our carpet looked great!
Safe for kids and pets
Professional service, easy to work with, friendly, great job cleaning.
Prompt, professional service...carpets always get so much cleaner than I expect and the house smells great.