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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
So very pleased with the entire experience, from the excellent communication, to the cleaning and especially a very hard working and conscientious gentleman named Clifton. Well done!
Greg, Indianapolis
The cleaning is excellent and I love how soft the carpet is after
Clifton did an amazing job. We couldn’t be happier.
I like there that is no filmy sticky residue on our carpet, and that they look and feel clean and fresh.
Everything was fine
The biggest thing I like about zerorez is, I use an adhesive spray in my sewing room. This sometimes can end up on my carpet and attracts dirt. Zerorez is the only company that has been able to get this out
Not only was the carpet noticeably cleaner, but it was so soft. Softer than when it was new!
Very polite and thorough service man. He was able to get all of the stains out! The carpet looks great!
Great service and awesome cleaning guy.
Leaves no residue or carpet cleaner smell.
Detergent-free, thorough inspection before the service was provided, friendly and professional
We needs our carpets cleaned before listing our house. Zerorez did such a great job - they look almost brand new! Scheduling was easy, communication was great, and our technician was great to work with. We were really pleased with the whole process!
Excellent friend service and Great end result. We use them a couple times a year to keep the carpets looking fresh and to take care of pet mishaps. Would highly recommend without reservation.
Your technician was thorough and professional. Thank you!
Matt was great. He was very considerate, careful and informative! Just feel your prices are a bit high. Would like to do furniture and tile cleaning, but your prices are a deterrent. Basic carpet cleaning prices are not too bad, but I got nickeled and dimed over stain issues.
Staff was great!
The carpet looks and smells great. Friendly and helpful service.
Carpet feels and looks clean. Very happy. Thanks.
Loved how efficient they were in cleaning my carpets!
I love the overall look of the carpet. It's plush again. The guy we had was so nice and very professional. I would certainly recommend your services.
Enjoy the products and service! Carpets and tile are so rejuvenated! Thank you
Took out stains that have been there for years and no chemicals!
Tevin was very professional, efficient, good at explaining what he was doing. Liked the end result so far!
The representative, Clifton, was a gentleman and it appears he did a good job in cleaning
our carpeting. Will observe in how it appears in the weeks ahead. He, also, was helpful
in showing me how to clean our Hoover sweeper...Thank you!
Very prompt. I usually rate a company on how they handle complaints. I was having company and my stair carpets were wet beyond the time suggested. I called and asked for a couple of heavy duty fans and it was taken care of asap. Really appreciated how they handled it and the attitude.
What a great product! The serviceman did an excellent job. I will be using you again. Thank you.
The carpet came out very clean. The technician was very professional, knowledgeable and kind.
The service was amazing and my carpets look like new except for one stain that came back and I need to call and have them come out. I will be using them for the rest of my home soon!

Service person was very good, explained everything, work diligently and polite.
I will use the setvice again based on his performance.