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based on 18452 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No odor. Carper looked and felt very clean.
Your tech was very professional
Service and personnel are top notch, friendly, knowledgeable and professional. I’ve used your company several times and have been satisfied with the end results.
Tremendous job. Employee could not have done a better job
I don't know yet since I have not placed an order for cleaning. It was an estimate only.
Courteous, friendly technician. Transparent pricing. Knowledgeable staff. Easy to schedule.
Pet odors are removed vs covered over.
The tech did a great job, but I do not like the scent that was use.
We were very impressed on how well the carpets looked. The men explained everything thoroughly and the carpet dried quickly!
Excellent results. Wonderful technician!!
The carpet looks great! That my roommate only had to point out the areas to clean was super convenient since I could not be home.
Friendly staff and my carpets looked great without the chemical feel after.
My rugs are fluffy under my feet!
Brandon was very professional and explained the process he would be using. He worked quickly but made sure my carpets were cleaned thoroughly.
Friendly
First time customers and we are very impressed! Excellent service all the way around. We will definitely use again!
Exceptional service and experience.
Easy to schedule. Friendly, efficient, timely. Carpet looks great.
I was very please the carpet cleaning. Brandon did a great job! He was very pleasant, courteous young man. The carpet was barely damp which I liked because I could get things back together after just a few hours.
Jim did a great job. The technician who was supposed to clean my carpet called off work. Jim stepped up and took my cleaning job even though it made his day late. I really appreciated his professionalism and my carpet looked great!
The young man was on time and very nice. He did a great job!
Technicians are personable and professional. My carpets are beautiful! Great experience beginning with Jennifer who set up my appointment to Jim who did a thorough job! Love the spot cleaner also.
The process is really thorough and the results last much longer than what I’ve seen from other companies.
First time customer and couldn't be happier!! Super professional staff and an amazing clean! Will definitely be a repeat customer for life!!! Thank you!
Our carpets and tile look amazing!! The technician was so kind, helpful, and went above and beyond to help me solve a problem with a transition piece between floors! My carpets haven’t looked this good since we moved in and you did our first clean! I wouldn’t choose anyone else to clean our carpets!
The fact that you don't use soap. Friendly service!!
The process to clean my carpet and tile. My carpet looks ms great.
An excellent job was done cleaning up after a years worth of puppy messes
We had a very pleasant experience with Zerorez. Our technician, Thomas Bunnell, was polite, efficient and took great care with our furnishings. Even played with our dog! We'll certainly use Zerorez again and request Mr. Bunnell. Thanks, Liz Howard
No pressure or up-selling. Knowledgeable technicians who don't arrive smelling like smoke.
No residue left in the carpet so it stays clean longer. Included the spot remover for in between cleanings at no additional cost. Nice incentive and reminder to use you again!