Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 12, 2018 — Rated 9 out of 10 by Julie Perun Zerorez Indianapolis
What do you like about our products and services?

Good, deep clean. Smells good afterwards, too!

Report a concern   September 11, 2018 — Rated 10 out of 10 by R.W. Zerorez Indianapolis
What do you like about our products and services?

I love the zero residue. The technicians are also always pleasant.

Report a concern   September 11, 2018 — Rated 10 out of 10 by L.P. Zerorez Indianapolis
What do you like about our products and services?

I love to see the difference - the before and after - of a Zerorez service. Really helpful when we have pets.

Report a concern   September 10, 2018 — Rated 10 out of 10 by A.F. Zerorez Indianapolis
What do you like about our products and services?

ALWAYS fantastic service. Stains and odors gone!

Report a concern   September 10, 2018 — Rated 10 out of 10 by K.M. Zerorez Indianapolis
What do you like about our products and services?

My Zerorez experience was excellent, the cleaning was extremely thorough and left my tiles and carpet very clean and fresh. Thank you!

Report a concern   September 9, 2018 — Rated 10 out of 10 by K.M. Zerorez Indianapolis
What do you like about our products and services?

Thorough. 30 day guarantee that all stains were removed. Respectful of your home!

Report a concern   September 9, 2018 — Rated 10 out of 10 by D.S. Zerorez Indianapolis
What do you like about our products and services?

The gentleman was ver courteous and completed the job effectively. I was very
happy with the results.
I will be glad to refer your company to neighbors and friends. Job well done!
Name removed

Report a concern   September 9, 2018 — Rated 10 out of 10 by B.W. Zerorez Indianapolis
What do you like about our products and services?

Professional friendly staff. Fresh feel to the entire room after service.

Report a concern   September 9, 2018 — Rated 8 out of 10 by C.G. Zerorez Indianapolis
What could we do to improve?

Decrease the time window for arrival. A two hour window would be better than four hours.

Report a concern   September 9, 2018 — Rated 10 out of 10 by P.B. Zerorez Indianapolis
What do you like about our products and services?

Our old kitchen grout always cleans up like new after they clean it.

Report a concern   September 8, 2018 — Rated 10 out of 10 by S.M. Zerorez Indianapolis
What do you like about our products and services?

You guys have great customer service and did a wonderful job!

Report a concern   September 8, 2018 — Rated 10 out of 10 by Lizette Bennett Zerorez Indianapolis
What do you like about our products and services?

Speedy response. Ease of scheduling appointment. Knowledge of technician. Attitude of technician- polite, courteous, sense of humor, knowledge, didn't feel rushed at all even though I had tons of questions... I haven't seen the finished product (my rugs were taken in to clean and the sofa will be cleaned later) so I'll report on the actual service later! I think it will be as wonderful as the customer service has been so far.

Report a concern   September 8, 2018 — Rated 9 out of 10 by K.E. Zerorez Indianapolis
What do you like about our products and services?

Carpet looks great. I will be calling to schedule my couch to be cleaned as well!

Report a concern   September 8, 2018 — Rated 10 out of 10 by S.C. Zerorez Indianapolis
What do you like about our products and services?

The person who came to our home was extremely professional and paid extra attention to any stains! He did a great job!

Report a concern   September 8, 2018 — Rated 10 out of 10 by L.I. Zerorez Indianapolis
What do you like about our products and services?

The service has been friendly and helpful each time. The spot I needed to be removed was and it was done well and in a very timely manner.

Report a concern   September 7, 2018 — Rated 10 out of 10 by Teresa Curtis Zerorez Indianapolis
What do you like about our products and services?

Excellent job...very quick and efficient and thorough. Young man was courteous and went the extra mile!

Report a concern   September 7, 2018 — Rated 10 out of 10 by Karen Hufford Zerorez Indianapolis
What do you like about our products and services?

Adonis was professional, knowledgeable and polite. He did a great job. I would recommend this service. I was able to get on the schedule the same week.

Report a concern   September 7, 2018 — Rated 10 out of 10 by B.C. Zerorez Indianapolis
What do you like about our products and services?

Like that there are no chemicals left on carpet. The service rep was polite and professional

Report a concern   September 7, 2018 — Rated 8 out of 10 by C.T. Zerorez Indianapolis
What could we do to improve?

I honestly can’t really tell a difference. Except when they did he grout

Report a concern   September 7, 2018 — Rated 10 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

Liked that they were on time. Explained the process on how the system works. Just very professional showing what the servixe

Report a concern   September 7, 2018 — Rated 10 out of 10 by Mary Anne Bailey Zerorez Indianapolis
What do you like about our products and services?

Dried fairly quickly.
Aaron was very polite, courteous, and got started immediately.
Great job on upholstery.

Report a concern   September 7, 2018 — Rated 7 out of 10 by M.P. Zerorez Indianapolis
What could we do to improve?

I loved the service given and the cleaning. But I expected the furniture moved.

I removed all of the little pieces. Dressers to be moved out and cleaned under
and a few other pieces. Since he was all alone it would have been possible but
much easier with 2. For the amount of money I spent this should have been included.

I have used Stanley Steamer many times I thought your cleaning system was much better
but they move out and clean in and behind furniture.

Report a concern   September 7, 2018 — Rated 10 out of 10 by D.W. Zerorez Indianapolis
What do you like about our products and services?

Best service ever. Technician was polite and professional. He explained the process throughly. My carpets looked great!!!

Report a concern   September 7, 2018 — Rated 10 out of 10 by D.S. Zerorez Indianapolis
What do you like about our products and services?

The results are excellent, and the technician was courteous, efficient, and professional. Excellent company!

Report a concern   September 6, 2018 — Rated 9 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

Your technician Aaron was very thorough and did a good job cleaning my carpet and stairs. He worked very hard and was very clear in explaining your process to me. The end result was excellent as the carpet was clean and looked revived. Thank you!

Report a concern   September 6, 2018 — Rated 9 out of 10 by A.W. Zerorez Indianapolis
What do you like about our products and services?

Most of the time the stains come out.

Report a concern   September 6, 2018 — Rated 10 out of 10 by S.A.B. Zerorez Indianapolis
What do you like about our products and services?

Clean and neat. Did a good job. Tevin.

Report a concern   September 6, 2018 — Rated 6 out of 10 by G.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I was skeptical how you could “clean” carpet without using some kind of solvent. Now there are some areas that look more stained than they did before and I’m not satisfied with the results of those areas.

Report a concern   September 6, 2018 — Rated 10 out of 10 by K.K. Zerorez Indianapolis
What do you like about our products and services?

very timely

Report a concern   September 5, 2018 — Rated 10 out of 10 by M.G. Zerorez Indianapolis
What do you like about our products and services?

The service was great. Technician was on time. Explained everything he was doing and all the options provided. I was very please with the outcome


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